By Robin Ainscough
Does LG hire real software engineers with actual computer science degrees? Or do they just piggyback on software engineers that build webOS for free?
My LG 77" OLED C2 is far from "smart" ... after a long online chat with LG tech support because my TV decided it would connect my Bose Q45 Bluetooth headphone then immediately disconnect. After hours of removing the device in the Bluetooth list, pairing the Bose headphones again, still same problem. Keep in mind my headphones were working fine 1 day ago.
So the end result was:
1. Disable Quick Start (from settings)
2. Turn off TV
3. Disconnect the main power from source outlet
4. Hold down the power button under the little red light ... wait 30 seconds
5. Plug the TV back in and power on using the button under the red light.
6. Connect my Bose Q45 headphones
If this weren't a waste of 1-2 hours of time it would be comical. I've had this problem 3 times since I bought the TV 2 months ago. I've gone thru 3 WebOS updates and each one seems to get worse and worse.
If the software engineers at LG don't know what they're doing, then please STOP. Just banging out garbage untested code so you get paid isn't good for LG. This Bluetooth problem is well documented across the internet and LG is just making the problem worse.
Connect then immediate Disconnect of a Bluetooth device sounds exactly like the code didn't capture the devices UUID. I don't know what approach the LG software engineers are using but if it's this method:
link hidden, please login to view or they might want to use Sweet Blue . Your software seems to be processing the same UUID twice (sounds like basic loop logic problem as you cycle found devices). Did any of the LG development team actually test multiple Bluetooth devices? Either way LG, hire some quality software engineers that know what they're doing or pay for a quality assurance group to unit test. And yes, I'm a software engineer with over 35 years of experience.
Please post here firmware number for your WebOS set including your country or the country where you downloaded the firmware and the model of your tv set:
- 3.23.24 - Romania- 47LB730v
- 3.23.34 - Romania -47LB730v - 21.08.2014 by USB
- 4.30.09 - Romania - 47LB730v - 29.08.2014 - OTA
By PVN Satyanarayana
Hi, I purchased my SMART TV model 43LF6300 in the year 2016 and current Firmware Version 04.06.40. Every one India using their favorite app like Disney Hotstar+, Zee5, Aaha and many more apps but those are not available on my TV which is annoying.. I spent Rs. 54000 to buy LG Smart TV but all the latest apps are not available. Please release the latest Web OS for these models at least Beta version unless the TVs like this will be useless and no one trust LG products. Thanks in advance and hope to receive latest Web OS soon.
Similar Tagged Content