bbourgau Posted January 14, 2018 Posted January 14, 2018 My NEW LG 4k UHD is suddenly showing a Factory Mode floating message on Power startup... All the information I've read (including LG online & TV documentation) DOESN'T mention this mode and how to restore User Mode... Is this really a Smart TV ?? Quote
0 greg davis Posted January 21, 2018 Posted January 21, 2018 link hidden, please login to view go to settions - general -scroll down to ''reset to initial settings'' hope this helps Quote
0 bbourgau Posted January 22, 2018 Author Posted January 22, 2018 ...I wouldn't have posted if the obvious worked.... 1 Quote
0 Ganesh Lolge Posted April 27, 2021 Posted April 27, 2021 On 1/23/2018 at 12:51 AM, bbourgau said: ...I wouldn't have posted if the obvious worked.... Did you get this issue resolved. If yes, pls share solutiin Quote
0 Steel Posted April 27, 2021 Posted April 27, 2021 Did you get this issue resolved. If yes, pls share solutiinHi! I want to know if you have set your tv in family mode ? You hit settings on your remote -> advanced -> general -> home(family) / store mode, then select home(family) mode. Then set or reset your tv if needed.Or you can do what is say in this video it might work: If your remote control is not workingThen you should try the "instop" option or button in the "sure universal remote" app that you can find on the Google playstore in an Android smartphone.Once the sure app is pair to the tv -> hit the checkered square -> scroll down to the bottom and hit the "instop" option to factory reset your tv.If you can't use the sure app, you can purchase this not to expensive lg services remote on amazon it go the "instop" button and more...Look for this it cost about $9.90Factory SVC Remocon" MKJ39170828Do your factory resetByeEnvoyé de mon SM-N960F en utilisant Tapatalk Quote
0 Ganesh Lolge Posted April 28, 2021 Posted April 28, 2021 13 hours ago, Steel said: Hi! I want to know if you have set your tv in family mode ? You hit settings on your remote -> advanced -> general -> home(family) / store mode, then select home(family) mode. Then set or reset your tv if needed. Or you can do what is say in this video it might work: If your remote control is not working Then you should try the "instop" option or button in the "sure universal remote" app that you can find on the Google playstore in an Android smartphone. Once the sure app is pair to the tv -> hit the checkered square -> scroll down to the bottom and hit the "instop" option to factory reset your tv. If you can't use the sure app, you can purchase this not to expensive lg services remote on amazon it go the "instop" button and more... Look for this it cost about $9.90 Factory SVC Remocon" MKJ39170828 Do your factory reset Bye Envoyé de mon SM-N960F en utilisant Tapatalk Thank you for your reply. I tried the Harmony universal remote and also the IR remote app on Samsung Galaxy tab. Nothing worked out. Now my TV is stuck in Factory mode. The message floating on TV says, Press INSTOP to go back to user mode. I have tried LG service remote, Harmony remote and Samsung IR smart app to send INSTOP command. There is nothing happens. I also tried the P-only button on service remote that allows to enter the Instop without password. When i press P-only button, the TV turns on with message saying pressure exit and turn-off to exit P-only mode. Press Exit and INSTOP to revert back to User mode. I pressed the exit and INstop nothing happens. Please help me here on how to turn off Factory mode and revert back to User Mode. Thanks Quote
0 Steel Posted April 28, 2021 Posted April 28, 2021 41 minutes ago, Ganesh Lolge said: Thank you for your reply. I tried the Harmony universal remote and also the IR remote app on Samsung Galaxy tab. Nothing worked out. Now my TV is stuck in Factory mode. The message floating on TV says, Press INSTOP to go back to user mode. I have tried LG service remote, Harmony remote and Samsung IR smart app to send INSTOP command. There is nothing happens. I also tried the P-only button on service remote that allows to enter the Instop without password. When i press P-only button, the TV turns on with message saying pressure exit and turn-off to exit P-only mode. Press Exit and INSTOP to revert back to User mode. I pressed the exit and INstop nothing happens. Please help me here on how to turn off Factory mode and revert back to User Mode. Thanks Hi! After doing what you did you have to turn off the tv and turn it on again for change to be executed i think. Have you done that ? Did you unplug hdmi and network cable ? And have you try this method : Me I added in the harmony elite remote, the "services menu" ,the "in_start" and the "instop" options I think you could do the same Quote
0 Ganesh Lolge Posted April 28, 2021 Posted April 28, 2021 31 minutes ago, Steel said: Hi! After doing what you did you have to turn off the tv and turn it on again for change to be executed i think. Have you done that ? Yes, i tried to turn-off and on again. But the "Factory mode" still pops on. My TV is 49UH6030-UD bought in US. Quote
Question
bbourgau
My NEW LG 4k UHD is suddenly showing a Factory Mode floating message on Power startup...
All the information I've read (including LG online & TV documentation) DOESN'T mention this mode and how to restore User Mode...
Is this really a Smart TV ??
7 answers to this question
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