Quantcast
Jump to content

  • 0

LG smart Tv browser keeps shutting down due to lack of memory or needs more memory space?


Tanni

Question

My Lg TV which has the smart functions and magic remote is playing up. 

I often use web browser or you tube or similar apps to watch videos etc. 

Recently however, it keeps crashing and displays a message to the effect that the memory in the app is low or it need to close to free up more memory? 

My TV is less then 2 years old and is doing this. I love the telly and the smart features especially the web browser function, however this recent issue is making me think about the longevity of such LG smart TVs and whether I should've spent a few hundred more and got another telly. 

 

Please can someone advise what I can do to fix this as it takes away the whole point of smart TV. 

Thanks 

Link to comment
Share on other sites

6 answers to this question

Recommended Posts

  • 0

Just got off the phone to lg support. I was told the web browser shuts down when attempting to stream video ON PURPOSE! Furthermore, once you stream anything from the internet, the cache fills up, does not clear, and prevents the installed apps from functioning properly.  I was told that the OS is a web browser NOT a web streaming service and if they allow customers access to stream video they will be in breach of their contractual agreement to the companies who have apps on the TV. This clearly doesn't happen on tablets or phones, so their logic for creating a sub par product is utter bollocks. I specifically asked the salesman if I could stream video from the internet and was told absolutely yes. When I pointed this out to Lg customer service they re-iterated that a web browser does not confer the ability to stream video. This is misleading the customer, and effectively censoring and filtering internet content.  This must stop! 

Link to comment
Share on other sites

  • 0
11 hours ago, Leigh said:

Just got off the phone to lg support. I was told the web browser shuts down when attempting to stream video ON PURPOSE! Furthermore, once you stream anything from the internet, the cache fills up, does not clear, and prevents the installed apps from functioning properly.  I was told that the OS is a web browser NOT a web streaming service and if they allow customers access to stream video they will be in breach of their contractual agreement to the companies who have apps on the TV. This clearly doesn't happen on tablets or phones, so their logic for creating a sub par product is utter bollocks. I specifically asked the salesman if I could stream video from the internet and was told absolutely yes. When I pointed this out to Lg customer service they re-iterated that a web browser does not confer the ability to stream video. This is misleading the customer, and effectively censoring and filtering internet content.  This must stop! 

"This must stop!"

Well it will not, especially if LG customer support is correct in their rhetoric about contractual obligations to app providers.  In the same way many UK residents would like to see the HBO app in our store, it is not going to happen because of contractual obligations between HBO & SKY.

As for a sales person telling you that streaming in the browser would work, well forgive me for being cynical but they want you to purchase the product and do not know every little nuance of every product.

Link to comment
Share on other sites

  • 0

PRESS & HOLD the HOME button for 3 sec until “close apps menu” appears. Close all apps, restart the browser

——Edit

the above solution helped partially but still- TV would shutdown after 5 min of watching video via web browser.

Connected the TV to a “wifi smart plug” and scheduled a daily reboot. Created a schedule to power down at 2am and power on at 6am every night.
 

TV is now more responsive and native web browser does not crash when streaming video.

The above “wifi smart plug” is like $10-15, but if you do not spend the money just unplug the TV from the outlet, count to 30sec and plug it back in. 

Link to comment
Share on other sites

  • 0
On 12/7/2017 at 11:01 AM, Leigh said:

Just got off the phone to lg support. I was told the web browser shuts down when attempting to stream video ON PURPOSE! Furthermore, once you stream anything from the internet, the cache fills up, does not clear, and prevents the installed apps from functioning properly.  I was told that the OS is a web browser NOT a web streaming service and if they allow customers access to stream video they will be in breach of their contractual agreement to the companies who have apps on the TV. This clearly doesn't happen on tablets or phones, so their logic for creating a sub par product is utter bollocks. I specifically asked the salesman if I could stream video from the internet and was told absolutely yes. When I pointed this out to Lg customer service they re-iterated that a web browser does not confer the ability to stream video. This is misleading the customer, and effectively censoring and filtering internet content.  This must stop! 

I just went into settings and turned pop up blocker on and it works fine now. I think it defaults after an updated. Hope this helps

Link to comment
Share on other sites

  • 0

I have a similar problem in that when trying to watch a video using the browser it will sometimes freeze immediately or sometimes not freeze at all.  More often it will freeze after a second or two into a video, sit for about 10 seconds and then the TV will reboot.  This all just started recently as for the past couple of years of having the TV I could play video in the browser without issue.  There was no update applied just prior to this and initially I thought it might be the content so tried a few test videos from various sources with the same results.  I've gotten to the point I just cast from my laptop but it was nice to be able to go to a site on the TV browser and just play a video if one was part of the content.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Topics

    • By nkat
      Hello Team,
      I'm unable to play any video  any video on LG TV WebOS browswer. 
      I've tried to play
      link hidden, please login to viewm also, but no luck. I've toggled (on and off) the 'Adpative Javascript video stream' settings in browser but no luck.
      Can any one help on this .?
    • By ccinterod02
      Hi friends, I am developing a small server in a hotel to integrate all our system (home automation, checkin/checkout, door openings and televisions). My idea is to launch a promotional video on the televisions when the door is opened the first time after a checkin  (among other things). can I do it with a smart tv with webOS? If so, how can I do it?
      Thanks in advance
    • By News Reporter
      The inspiring LG Objet Collection has gained a global fan base since its worldwide launch in 2021, and for good reason. Through its understated designs and diverse materials and colors, this sophisticated collection of premium appliances and devices extends the opportunity to curate living spaces that reflect unique lifestyles and preferences like no other.

      To raise the bar even higher for the ‘smart home’ experience, LG Vietnam recently launched the ‘LG Objet House’ at Flamingo Dai Lai Resort. Just 45 kilometers north of Hanoi, this all-new brand space and resort is fully equipped with state-of-the-art appliances from the LG Objet Collection.

      Within the elegant four walls of the LG Objet House, the harmony effortlessly created by LG Objet products blurs the line between modern home appliances and high-end furniture. Together, these stylish, innovative appliances complete a seamless living space that honors the distinctive style of the homeowner.

      During their stay, visitors can experience what seamless living really means thanks to LG PuriCare Aero Furniture, an air purifier that doubles as a side table; LG OLED Objet Collection Posé, a lifestyle TV which transforms into a digital frame that expresses every brushstroke of a painting; LG Objet InstaView refrigerator with an edge-to-edge glass that delivers a 23-percent-wider viewing angle; and LG Objet Styler, a premium clothing care system wrapped in a stylish, modern design.

      Since every LG Objet innovation has been designed to blend effortlessly into a wide array of living spaces, they are able to complement each room of the LG Objet House. The life-enriching capabilities of this exclusive space is what leaves a lasting impression on visitors. And it goes without saying that every LG device featured in LG Objet House can be monitored and controlled on the LG ThinQ app, a level of connectivity that introduces a new “smart home” standard to the nation.

      Aligning with the company’s global strategy to enhance customer experiences, LG Objet House aspires to encourage greater user interaction. “Through the moments of relaxation felt at LG Objet House, we hope to demonstrate the elevated lifestyle our LG Objet Collection makes possible,” said Song Ik-hwan, president of LG Vietnam, during its launch event.

      Striking the perfect balance between aesthetics and functionality, the LG Objet Collection has received high praise from around the world. In Vietnam specifically, one of its products was named the “Most Groundbreaking Product Design” of 2023 at Vietnam Design Week (VMARK 2023). These works of art are not only innovative and visually stunning, they also evoke positive emotions by delivering the next-level user experiences that make sure life is always good.

      People can now spend their vacation at LG Objet House, the ideal destination for “smart home” advocates thanks to the level of connectivity offered by the LG Objet Collection, a harmonious selection of practical innovations that boast aesthetic appeal with their sophisticated colors, subtle designs and use of sustainable materials.

      Contributed by LG Vietnam
      # # #

      link hidden, please login to view
    • By Davor Vratarić
      Hello ,
      I have LG TV OLED55E9PLA with software version 05.30.40.
      I am also using Smart IPTV App.
      I would ask for some help....
      One of the TV channel I often watch is working on VLC player with these 3 lines :
      #EXTINF:-1 tvg-id="AvilaTV.ve" tvg-logo="
      link hidden, please login to view" group-title="Venezuela", Avila #EXTVLCOPT:http-referrer=

       
      I tried to put this lines to my Smart IPTV list on my LG TV , but it don't work.
      Is there a solution to make this channel work with Smart IPTV App,
      since it only allows 2 lines for each channel ?
       
      Thanks for your help
    • By News Reporter
      An exciting transformation is taking place in the world of sports entertainment, revolutionizing how enthusiasts engage with live games and events to foster stronger connections with their favorite athletes and teams.
      link hidden, please login to view1 from LG Ad Solutions, a global leader in connected TV (CTV) and cross-screen advertising, offer compelling insights into the growing trend of consuming sports content through streaming services. Over 70 percent of respondents across the US, UK and Canada regularly stream live sports and a considerable portion expressed intentions to stream upcoming major sports games. With increasingly convenient options available, evidence proves that sports streaming is gaining rapid momentum.
      Amidst the surge in sports consumption via streaming, LG Smart TVs offer a comprehensive and compelling array of options catered to the preferences of every sports fan. Available on both paid and free ad-supported streaming services, LG Smart TV users can enjoy a variety of sports content on the big screen for an immersive and dynamic viewing experience that brings the excitement of the game right into the living room. In anticipation of the buzz surrounding major sports events later this year, LG Smart TVs promise to heighten these games and tournaments, bringing people together for a sensational sports entertainment experience.

      Notably, users can access LG Channels, the company’s exclusive, free streaming service, which boasts an extensive range of sports channels, presenting coverage of popular games and events across multiple countries. For example, popular content from the National Collegiate Athletics Association (NCAA), Matthew Berry’s Fantasy Life and the National Football League (NFL) have captured the attention of sports lovers from the US. Similarly, in Europe, viewers have engaged with a multitude of channels showcasing regional or local leagues, such as FIFA+, DAZN RISE, Tennis Channel, EdgeSports, MTRSPT1 and SportsGrid, providing a diverse range of content for enthusiasts of any sport.

      Tailored for passionate sports fans, LG Smart TVs are loaded with versatile features including Sports Portal2 and Sports Alert.3 Easy access through the Sports Quick Card on the Home Screen ensures users can stay up to date with key game highlight and real-time score, missing none of the action and excitement.
      Sport Portal Snapshot. Sports streaming services available in select regions, subscription to Prime or
      Prime Video required
      What’s new, LG introduces Sports Portal, an intuitive and convenient interface that delivers a comprehensive selection of sports information and content. The Sports Portal is a hub for sports channels, live content, match schedules, scores and more. Moreover, convenient features like keyword web searches and curated lists of major sports leagues and sports apps grant access to all the resources needed to customize the entertainment experience.
      Sports viewing on LG Smart TVs is further enhanced with the personalized support of Sports Alert. By registering their favorite players or teams, users can receive the latest updates with notifications showing real-time scoring alerts and final match results, all available even while enjoying other content. The feature also conveniently presents information about their teams’ upcoming matches and key sports league details.

      Another versatile feature, Room to Room Share4 utilizes a Wi-Fi connection to seamlessly mirror the content from one LG Smart TV to another5 in a different room within a house, providing an uninterrupted viewing experience, so viewers never miss a moment of the game, even as they move between rooms.
      Dive into the dynamic world of sports entertainment with future updates on LG’s latest innovations by visiting the .
      1 LG Ad Solutions “Stadium to Screen. Streaming live sports in 2024.” 
      2 Available on LG 2024 OLED TVs, QNED TVs, NanoCell TVs and UHD TVs. 
      3 Available on LG Smart TVs running webOS 6.0 and above. Sports and sports leagues supported may differ by country. Functionality and EPG limitations vary by country.
      4 Syncing is only available between TVs connected to the same Wi-Fi access point. Support for Room-to-Room Sharing may vary by country.
      5 Sending and receiving capabilities may differ depending on the TV model.
      – Main TV / Content Sender: LG OLED TVs, including Z2, Z3, Z4, M4, G2, G3, G4, C2, CS, C3, C4, and QNED TVs, including QNED99Q, QNED95Q, QNED 99T
      – Sub TV / Content Receiver: Every LG Smart TV released in 2022 and later 
      # # #

×
×
  • Create New...