We just purchased a new LG WebOS TV OLED 65" and running the setup through the app or the TV remote says it can't load the user agreement. This is blocking us from getting to streaming apps like Nexflix or any smart functions like Voice assistant.
TV worked fine for a few days but voice assistant stopped working and after much effort LG tech said to Reset to Initial Settings. Now we have mentioned no smart functions. TV is on ethernet and its browser functions on web fine. Tried running off neighbor's wifi with same results.
Tried switching to different country, unplugging/hold power button for 20 seconds/wait one minute, resetting TV multiple times, setting up remote again, ...
Error message: Unable to Load User Agreements A server error has occurred while downloading the User Agreements. You must download and agree to the terms of the User Agreements to use this feature or application. Do you want to try to download them again… Unable to Load User Agreements Sorry, but the User Agreements can't be downloaded at this time…Please check your internet connection and try again later. No change when trying over five days.
Now there is no local company available to service TV. Maybe it's time to send it back and give LG TV a one star rating. I am willing to change motherboards but doubt if LG would go along with that.
Anyone have any ideas.
By Nick Payne
I can stream ABC content using either the iView app on our LG G1 65" OLED, or via the iView Android TV app that is installed on a Chromecast with Google TV that is plugged into one of the G1 HDMI ports. If I stream content using the app on the TV, every few minutes there's a momentary (fraction of a second) interruption to both sound and video. If I stream the same content using the app on the Chromecast, I get no such interruptions. Both TV and Chromecast are using wired Ethernet connections to the same switch, so I can't see that these interruptions are due to a network problem, or I'd see them on both devices. It would seem to be a problem with the app provided on the TV. Other streaming services that we access via apps on the TV (Netflix, Stan, Amazon Prime, etc) do not show the same problem.
Current version of webOS on 55” C1 OLED only allows HDMI1-4 or “Streaming Live TV & Content” to be used as the default input source. Why no apps like YouTube or Hulu? If “Streaming Live TV & Content” option is selected as default input, a prompt to select a service is displayed and the only option is SlingTV. Why? Sling is not the only streaming option. Many of the TV apps stream TV and content, why are they not available options? Apps need to be available options for default input.
I am using this tv since year and everyrhing was working fine. Now i cannot update or install any app from lg content store. My internet is working and i have restarted a modem and tv as fabric sittings. I dont know why installation is not working, please help, tv software is also actual
By Shaun Brennan
I have a couple of app that have updates available but when i click update get the following message (unable to update try later) this has been over a week now, also amazon prime and music wont open now and got this message when i tried to delete app (
link hidden, please login to view) Also tried to install a random app off the content store and got the same message as above 1st message
The TV is connect to the internet as Netflix works
Any help would be appreciated