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pippo

Can't add a new satellite in the list

Question

Hi people,

 

I bought a LG 49UH650V 49" 4k. Even though it is a very good quality TV, I'm struggling trying to sort out a problem that seems apparently easy to solve.

I'm italian and I live in the United Kingdom and I set up the TV to use it in the UK. I want to watch the italian tv as well which all the channels are on HotBird 13E. The tv has set by default Astra 28.2E satellite, only this one is listed. In the upper right corner there is a button with a plus symbol [+], I think this is for adding a new satellite, but it is not enabled, I'm not allowed to click on it. Very sad.

 

Does anybody know how to enable that button, please?

 

Many thanks

 

Bye.

 

 

Software Version 04.30.40

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First reset your TV to initial settings by Going to Settings->General->Reset to Initial settings.

Then check for any new firmware update for your TV.. currently WebOS 5.30.10 is most current on my LG TV

Then select the Manual Tuning mode, select Satellite and you should be able to change the satellite or add/delete the ones listed.

Hope this helps.

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