By Dr. Amin
I purchased an LG 43up7550 television.
My problem is with the Lg content store, whereas the Tv is connected to the internet and by the browser can be searched on the internet, the LG content store has a connection error and can not see any application on it and this error occurs when I try to open any factory installed the app on Tv.
I set DNS to google DNS server (188.8.131.52) but this problem still exists.
please help me for solving this problem.
I bought a new 77 inch OLED tv a year ago. Ever since then it has randomly reset itself when using apps, (Youtube, Sirius, Netflix, doesn't matter). Basically the tv freezes, closes out the app and goes black as if the power has been cut, and then restarts to HDMI 1 just as it does whenever the TV is first turned on. I have had a technician visit 4 times already and he's replaced the main board, the wifi board, the remote control and the remote sensor. Basically he's replaced everything except the display and the power cord. Of course we've made sure the firmware is up to date and done many hard resets and nothing works. I'll add one more thing that happened last week for the first time, but it happened twice so it is definitely not a coincidence. I was watching a movie on Disney Plus and a half second before my phone rang, the movie stopped like before, but this time the app restarted in stead of the entire tv restarting. This exact same thing happened 15 minutes later, a half second before another call came in so it was not a coincidence. My phone is android with Verizon fwiw, but of course I get calls all of the time and this only happened this one day. Since almost everything has been replaced I had already been thinking that some kind of electromagnetic interference may be at issue, but this is not my specialty. Has anyone else experienced this?
We just purchased a new LG WebOS TV OLED 65" and running the setup through the app or the TV remote says it can't load the user agreement. This is blocking us from getting to streaming apps like Nexflix or any smart functions like Voice assistant.
TV worked fine for a few days but voice assistant stopped working and after much effort LG tech said to Reset to Initial Settings. Now we have mentioned no smart functions. TV is on ethernet and its browser functions on web fine. Tried running off neighbor's wifi with same results.
Tried switching to different country, unplugging/hold power button for 20 seconds/wait one minute, resetting TV multiple times, setting up remote again, ...
Error message: Unable to Load User Agreements A server error has occurred while downloading the User Agreements. You must download and agree to the terms of the User Agreements to use this feature or application. Do you want to try to download them again… Unable to Load User Agreements Sorry, but the User Agreements can't be downloaded at this time…Please check your internet connection and try again later. No change when trying over five days.
Now there is no local company available to service TV. Maybe it's time to send it back and give LG TV a one star rating. I am willing to change motherboards but doubt if LG would go along with that.
Anyone have any ideas.
Sling TV is my default app on my LG TV. Everything was working fine until today. Now when I hit the HOME button on the remote, the TV correctly returns to the HOME page, but then immediately re-launches Sling TV before I have an opportunity to select a different app (for example, Netflix). This cycle repeats itself every time I enter HOME while in the Sling TV app. The only way I can return to HOME without Sling TV automatically relaunching is to manually select a different input (e.g., HDMI one or LIVE Team), and then enter HOME and it will correctly stay in HOME until another app is selected. I've tried resetting the TV and I've tried deleting/adding Sling TV. I have the latest WebOS update. This may have started after downloading a recent Sling TV app? Not sure. Any suggestions appreciated.