After updating to the latest web browser with new user interface on LG C9, subtitles on all streaming websites disappears every 2-3mins.
Video continues to play without subs. The subtitles will re-appear if I move the magic remote but disappears again after 3mins.
Should be a widespread issue as it's also happening on Youtube.com videos with subs. Un-related but Play/Stop button on magic remote also stop working on the new browser.
After updating to the latest web browser with new UI, closed caption subtitles on ALL websites video including Youtube.com disappears every 2-3mins. Video continues to play without subs and subs will re-appear if I move the magic remote but disappears again after 3mins.
Model - OLED55B8PLA
WebOS - 18.104.22.16804
Software version - 05.30.10
Here is reddit post about this https://www.reddit.com/r/OLED/comments/npud6a/new_updated_web_browser_video_subtitles/
Fixed in the latest update.
By News Reporter
LG’s Innovative UV Earbuds Offer Even More Features
Including Spatial Processing, 3D Sound Stage and Whispering Mode
SEOUL, July 26, 2021 — LG Electronics (LG) is updating its true wireless stereo listening experience with the announcement of the new 2021 LG TONE Free FP9 and FP8 earbuds. Ideal for those who lead active, high-energy lifestyles, the newest LG TONE Free models feature several enhancements to complement the already comfortable in-ear fit, advanced Meridian-tuned sound, powerful active noise cancellation and hygiene-boosting UVnano charging case.
With fit and comfort top priorities for the LG TONE Free lineup, LG collaborated with a leading ergonomic design technology lab to analyze hundreds of subjects’ ears, resulting in Arc Design with an earbud stem 4.4 millimeters shorter than on previous models to create the perfect balance and fit for an active lifestyle.1 And because the FP9 and FP8 are IPX4 rated, both earbuds can be worn without worry during hard workout sessions or in the rain.
New to LG TONE Free lineup is Headphone Spatial Processing from Meridian Audio which envelops the listener with sound that seems to originate from all directions. Another new enhancement is 3D Sound Stage, which expands the sound stage via spatial up-mixing to bring users more lifelike audio for a more captivating listening experience. With larger, upgraded drivers and diaphragms featuring silicone edging allowing for more flexibility and movement, the new TONE Free models now deliver more powerful bass without compromising clarity or detail.
With three microphones in each earbud, the new FP9 and FP8 offer a better calling experience by making the user’s voice clearer and with less intrusive ambient noise getting in the way. New Whispering Mode allows for greater call privacy and clarity, allowing users to hold the right earbud close to their mouths as a dedicated microphone, the perfect solution for making and taking calls in environments such as a library or crowded subway.
Active noise cancelling on both new TONE Free earbuds eliminates low-frequency sounds that can’t be completely blocked by the passive noise cancellation eartips. The microphones on the earbuds listen for ambient noises and neutralize them by producing identical sound waves that are inaudible to the listener, leaving just soundwaves from the music or podcast to enjoy.
Again with the industry’s only auto-cleaning UVnano charging case to keep the eartips clean to reduce the chance of inner ear infections, the UV-C LED built into the TONE Free cases is tested to reduce bacteria on the earbuds’ speaker mesh by 99.9 percent in just five minutes when charging wired or wirelessly.2 For additional hygiene, both new models also feature medical-grade, hypoallergenic ear gels to reduce the risk of skin irritations in the ear canal.3
LG’s newest TWS earbuds now deliver greater user convenience with wider compatibility, simpler connectivity and maximum durability. LG FP9 and FP8 can quickly and easily pair with a wide range of devices including Windows PCs and laptops while FP9 with Plug & Wireless enables the charging case to double as a wireless dongle, especially handy on airplanes. By plugging the case into a smartphone, gaming console, or other compatible device via USB-C to AUX cable, users can experience both complete freedom and low-latency sound.4
For longer enjoyment and extended on-the-go convenience, LG’s new earbuds guarantee exceptional battery life, delivering up to 10 hours of playback time between charges for a total of 24 hours of usage when used with the charging case. And with quick charge, five minutes in the case equates to one full hour of listening, perfect for those times when you forget to charge the night before. For listeners who want wireless charging, LG TONE Free FP8 has that covered.
Paired with the TONE Free app, LG’s newest earbuds deliver even more capabilities with access to an equalizer, Ambient Sound mode, touch control customization and Find My Earbuds to help locate either earbud when lost or misplaced. The app also features LAB, where users can access special settings such as Whispering Mode and Game Mode.
The new LG TONE Free FP series will be available starting this month in key markets in a range of sophisticated colors such as Charcoal Black, Pearl White and Haze Gold.
FP9 FP8 FP5 Active Noise Cancelling O O O UVnano O (during wired charging)
O (during wired &
X Medical-grade Ear Gels O O O Sound Solution Meridian Meridian Meridian 3D Sound Stage O O O Plug & Wireless O X X Microphones 3 mics 3 mics 3 mics Ambient Mode / Chat Mode O O O Multi Pairing O O O Swift Paring O O O Wireless Charging X O X Battery Life (ANC off) Up to 24hrs (earbuds 10hrs)
Up to 24hrs (earbuds 10hrs)
Up to 22hrs (earbuds 8hrs)
IP Rating IPX4 IPX4 IPX4 OS Compatibility Android / iOS Android / iOS Android / iOS Colors Charcoal Black / Pearl White / Haze Gold
Charcoal Black / Pearl White / Haze Gold
Charcoal Black / Pearl White
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1 Collaboration with the Ergonomic Design Technology Lab at POSTECH, one of Asia’s leading science and technology universities.
2 Independent testing shows UVnano charging case eliminates 99.9 percent of Escherichia coli, Staphylococcus aureus and Klebsiella pneumonia bacteria on earbuds within five minutes during charging. UV LED function works only during charging and the FP9 case must be connected to external power source.
3 Base material in silicone ear gel meets ISO 10993 and USP Class VI requirements.
4 Plug & Wireless feature not compatible with all gaming consoles.
Disclaimer: Not a medical device, nor for use as or to replace a medical device. Device or any of its parts not intended or implied to prevent or treat any health conditions
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IS there a way to downgrade the last browser? It just broke everything, there is no real full screen, some websites dont show correctly, it has issues trying to reproduce 4k videos... it is just bad
My TV is a 49UM7100PSA I was very happy with it until this upgrade and I dont want to buy a roku or fire stick whatever to solve it.
By News Reporter
Delivering Efficient, Responsive Cloud-based Customer Service
Solution With the Help of Amazon Connect and Genesys Cloud
SEOUL, July 8, 2021 — LG Electronics (LG) announced the opening of its new Cloud Call Center in the United States, elevating the company’s rapid digital transformation while further improving the quality and efficiency of its customer service. Following North America, LG plans to open Cloud Call Centers in a dozen additional countries including Australia, Brazil, Canada, France, Italy and Vietnam this year and in its home market of South Korea in early 2022.
Implementation of the cloud-based system will create a better customer experience and more positive outcome. The system allows LG’s customer service representatives to work collaboratively and effectively from different locations, eliminating the need to be in the same physical space, reducing the likelihood of a quarantine situation. And with new speech to text (STT) capability that quickly and accurately converts voice calls into written text, customer service representatives can easily and quickly research and respond to reoccurring issues and repeat questions.
If there is a backlog due to a high call volume, the Cloud Call Center suggests an alternative faster option, such as “talking” to a chatbot on LG’s customer service site or another social media platform. An accurate estimate of the wait time will be available in the near future. The system is powered by either Amazon Connect or Genesys Cloud.
“LG’s new Cloud Call Center actively upgrades and refines our service delivery and helps us to ensure the best possible customer outcomes,” said Yoo Kyu-moon, executive director of the Customer Service Management Center at LG Electronics. “With more helpful options to choose from, LG customers can receive the support they need in the way they prefer to receive it.”
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