Can't get screensaver off

[jordyvang]

Hi everyone,

 

I just bought a new LG television for a lobby in the company.

It's a 55" LG Smart TV with WebOS.

 

This tv is to show the narrowcasting system. But after a few hours the tv gets in to something like a screensaver.

The narrowcasting is playing with the webbrowser from the installed apps.

 

Does anyone knows how to get the screensaver off?

 

Thankyou very much:)

[Trojan]

Hi,

 

Did you try with turning off ECO mode (Quick settings-general-Eco mode)?

[jordyvang]

Yes, all the ECO settings are turned off. I've also tried to update the tv but it didnt work

[jordyvang]

Yesss... Finaly after the update the tv didn't show the screensaver again. This topic can be closed.

[sensehack]

I never got the screensaver how does it looks.

[jordyvang]

It's a black screen with the time on the screen

[virmis]

Hi,

 

I have the same problem.

TV model: 42LB630V

Upgraded to latest firmware version available on LG site, but screensaver continues to appear. All power saving and eco settings are disabled. It's very annoying. Tried to call to Lithuanian LG support, but they couldn't help me.

What else I can do?

Thanks!

[jordyvang]

Hi Virmis,

 

The problem at my tv was solved by an update. Check again the eco settings and store mode. If that won't work, restore the settings to manifacture settings and try it again.

[virmis]

Hi,

 

As I wrote, my firmare is latest available from www.lg.com

Eco mode is off

Home/Store mode is set to Home

restore to factory defaults didn't help 

[sensehack]

@jordyvang thanks for mentioning it .

Would love to get Photos Slideshow as Screensaver.

[virmis]

Here you go:

 

Photo of screensaver:

 

Video of screensaver:

link hidden, please login to view

[lespbaj]

Did you solve the problem? I have the same problem and I dont know what to do to disable the screensaver

[virmis]

No I didn't 

[lespbaj]

did you talk with the Lg technical support? I am in contact with them but I dont know if I am loosing my time. the problem is related with the new firmware. in my case I have an Lg 42lb630v with an old firmware that doesn't have this problem, but the new ones I recently bought (that have the new firmware) have this problem and,  as far as I know, it is not possible to downgrade the new ones to previous firmware.

[virmis]

Tried to talk with LG support, but they are wondering why i get screensaver, they didn't know anything about it. They say, that with the same firmware they tried to leave browser opened and didn't get screensaver at all.

[Arjan]

I have the same problem, is there already a solution? I want to show dynamic content in the browser. So, a screensaver is not needed. But LG support says, there is no user input, so the screensaver starts. I was wondering if I could simulate user-input with javascript on the website. Does somebody already tried that?

[matrix]

Hi, we have recently pursached five televisions model 47LB652V-ZA and suffer the same problem. We use them for showing a static webpage with some stats, but after one hour the screensaver starts. All ECO configs are off.

 

The webos version is 1.3.0-3216. I have updated one of them to 1.3.1-3220 with the same result.

[Carson Mehl]

Ditto!  LG - How can we turn off the screen saver setting?  Support your customers please.  

[Daniel Giacomelli]

Hi.

I have the same problem.

My web site shows information updated every minute, but around 1 hour after the TV turns on the screen saver!

[Jefferson Brito]

Anyone got a solution for this problem? I'm in the same situation because I show information that is updated every 1 minute in the browser.

[Arjan]

My final solution was: exchanging the webos television for an older LG with netcast. The browser of netcast did not have this problem and I directly stopped automatic updating, before the LG-boys come up with an annoying update ;-) 

 

First I tried to build a webapp for the webos television. The webapp worked perfectly, but the same problem still existed. The screensaver started after a same period.

So do not put your time in trying to build a webapp!   

 

But if somebody knows the solution, I'm still interested. Building a webapp for netcast is more difficult.