Quantcast
Jump to content

Follow along to stay updated on LG's latest launches!
  • 0

Web browser is closing when playing HTML 5 video

Ionut H

Asked by Ionut H,

 Share

Question

Ionut H Apprentice

Ionut H

Posted
Posted

Hello,

 

I have a problem with my web browser. After 15 minutes of playing a HTML5 video it is closing and opening another background application. I have a LG 42LB65 smart tv.

I searched in the settings for some option that automatically closes the web browser if it thinks that it's in standby or something.

I didn't found any option. Also in the web browser settings there is nothing like this.

 

Did anyone else have this problem?

8 answers to this question

Recommended Posts

  • 0
Ionut H Apprentice

Ionut H

Posted
  • Author
Posted

I think I found the issue.

When the HTML 5 video is finished or if the buffeting stopped and there is no more buffer to play the TV automatically closes the web browser app and opens a background application.

There is any setting that I can disable this? 

  • 0
getmealive Newbie

getmealive

Posted
Posted

try to update to new Firmware update if available. I have installed v4.00.13 by changing to South Africa service country. but I am in Norway and I don't have any problem playing HTML 5 Videos on my 47LB630V.

  • 0
Ionut H Apprentice

Ionut H

Posted
  • Author
Posted

I updated the TV to version 3.23.24. It seems that bug was fixed but a new one appeared :).

 

Test case:

1. Open HTML 5 video

2. Press full screen from the video player.

3. The screen is black, fullscreen doesn't work.

 

The good thing is that I found a use case that somehow bypasses the problem :). 

Before pressing fullscreen on the video player press fullscreen for the browser. If you first press fullscreen for the browser and then you press fullscreen in the video player it works.

 

Maybe someone is monitoring this forum and makes a list with the bug reports.

 

@getmealive: Tried to change the location to South Africa but I don't have it in my list. I live in Germany.

  • 0
majorusa Explorer

majorusa

Posted
Posted

I tested the browser with HTML5Test and Peacekeeper by futuremark. The good news is that the 3.23.24 fw version browser scored 484 out of 555 points. The bad news is that Peacekeeper test crashed the browser at Web Works test. Therefore it is possible to have a critical bug related to web works inside the browser. I was able to replicate it every time. 

  • 0
Ionut H Apprentice

Ionut H

Posted
  • Author
Posted

The Web Browser has a lot of problems. On some websites full screen still doesn't work for me.

I am waiting for new updates that will fix the problem.

WebOS looks really promising but for now there are a lot of bugs and I really hope that they will fix them to make the product more stable.

  • 0
silverfox Newbie

silverfox

Posted
Posted

I updated the TV to version 3.23.24. It seems that bug was fixed but a new one appeared :).

 

Test case:

1. Open HTML 5 video

2. Press full screen from the video player.

3. The screen is black, fullscreen doesn't work.

 

The good thing is that I found a use case that somehow bypasses the problem :). 

Before pressing fullscreen on the video player press fullscreen for the browser. If you first press fullscreen for the browser and then you press fullscreen in the video player it works.

 

Maybe someone is monitoring this forum and makes a list with the bug reports.

 

@getmealive: Tried to change the location to South Africa but I don't have it in my list. I live in Germany.

its so curious, I have the same issue with the browser, with the 4.00.13 FW, when it load all the stream, it closes and opens again...but trying with your solution for the new bug (full screen to the browser and then to the player) my browser doesn't close anymore. Thanks for share your experience.

  • 0
fd2k14 Rookie

fd2k14

Posted
Posted

any fix to the issue of fullscreen..while im watching solarmovies in my web browser it cant be full screened...my  fw is 4.00.13 and using the 42lb6500 webos lg tv

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
 Share
Go to question listing

  • Similar Topics

    • Andreas Boyatzoglou
      Cannot view videos from Euroleague.tv (web browser)
      By Andreas Boyatzoglou
      Model: OLED55BX3LB
      WebOS ver: 5.6.0-1001 (jhericurl-jimna)
      Viewing videos from
      link hidden, please login to view was fine up to about one month ago. I do not know if there was an upgrade, but videos from that site  cannot be played any longer on this tv. From the same wifi network (home network) videos from that site play fine to a number of devices (Android phones, 2 win11 laptops, 1 win10 laptop).
      Adjusted all browser settings (JavaScript, cookies), cleared cookies, cleared all browser data and history. 
      No updates available to download
      Finally, reset to factory settings but still videos from cannot be played on the tv set.
       
       
       
       
    • murastefano
      SmartShare video cover art
      By murastefano
      How to show video cover art on  SmartShare on WebOS ?
       
      I have many movies, mp4 or mkv file with cover art muxed,  but SmartShare
      show only a randomic picture taken from movie as preview.
       
      I'm not on DLNA but in HDD on USB 3.0 port so not using media servers like Windows or Plex.
       
      Where do i have to put cover arts? Side-by-side in same directory of the file with same name like: movie1.mp4 - cover1.jpg ?
       
      Anyone successed to get cover art showing?
       
       
      Thanks
       
       
    • DeeDeee
      Browser crashes on BBC news site/website
      By DeeDeee
      My WebOS browser always crashes if I go onto the BBC news website. It is the only site I have this problem with. I've tried the usual solutions, clearing the history/cache/cookies and I don't think it is memory as I have no other problems. Ever so grateful for any suggestions. TIA.
    • Nihar Ranjan Dash
      International contents from JioCinema and Hotstar Apps are not playing on my new 48inch C4X OLED TV
      By Nihar Ranjan Dash
      The international content on JioCinema and Hotstar apps are not playing. No issues with Indian content in Hindi or other regional languages. But English, Korean, and Japanese content are not playing. Specifically, I want to play Disney content on Hotstar and HBO content on JioCinema App. 
      I tried resetting all configurations and reinstalling the applications and re-logging into the apps. Still, the issue persists. I tried switching off the TV and tried pressing the power button for complete discharge and rebooting my router, but the same issue persists.
      **I found a workaround though, changing the wifi network or using a mobile hotspot on TV and then all content plays well even if I revert to my primary Airtel wifi, It still plays. but the next day the same issue continues.
      It's an overhead to switch the wifi every time I want to watch Hollywood titles. Certainly, it's not the experience I want with a TV of a hefty price tag. No other devices (Mac, ios, android, windows, Android TV) have this problem. Also, it's not the wifi issue, as I can watch the same titles on other devices. The LG TV also doesn't have the capability to remember a few WiFi networks to ease this workaround of switching networks.
      Alas, Nobody informed me about this issue earlier while making the purchase. Now such pricey TVs shouldn't have these issues at all. Kindly let me know If there is a permanent fix for this issue.
    • keshav iyer
      Videos unable to play on browser
      By keshav iyer
      Videos from certain websites are unable to play on browser after latest update to webOS 5.50.55. In the first image there should be a play icon on the video player


WEBOS FORUMS

MORE SECTIONS

FOLLOW US ON

×
×
  • Create New...