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I have an LG smart TV OLED65G36LA (LG OS v03.20.17, webOS TV version 8.20.0-710) , and the Prime Video App was no longer able to update (from Dec 2025) and therefore could no longer be used.
I have tried uninstalling the app and re-installing, and that was unable to work, so then applied a full reset on the LG TV and so had to reinstall all of my other apps (Apple TV, Netflix, etc etc) which all successfully downloaded so confirmed network connections and setup are all confirmed working.
When I try to download the Prime Video app, it remains stuck on the download screen and is unable to update.
Thanks
I have recently purchased an LG 55QNED86 television. I am located in Iran. Everything seems to be working fine, but when I click on any of the options, it tells me I must first consent to the LG Smart TV user agreement. However, I then get a message saying "Unable to load user agreements - a server error has occurred ......"
Can you help?
Videos from certain websites are unable to play on browser after latest update to webOS 5.50.55. In the first image there should be a play icon on the video player
Hi.
Today I've faced the issue that all our LG TV in company cann't login in Developer mode. I tried to re-install dev mode, but LG content store is unavailable too.
On Friday I didn't have any problem with that. Maybe smb has the same issues?
Should say that errors on screens are very informative to solve smth...
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Ujwal Bhattacharya
Unable to login lg account in my smart tv
0 answers to this question
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