Quantcast
Jump to content

  • 0

Red Cursor of Magic Control Stopped Working on both TVs


Martin Janus

Question

Hi, strange thing happened, I have two different LG TV with webOS and each has its own magic remote control. I just found that red cursor disappeared on both TVs and nothing helped: new batteries, unplugging from the socket, re-pairing. I tried to re-pair one of the tv and it did not paired anymore, all buttons work except cursor. When I click the middle button (pointer) it always says trying to register and then this control is not supported by this TV. I have both TVs around 2 years. Looks like a firmware problem but both TVs has different number since they are different types, both has auto update on and both are up to date. One is 65" LG OLED65GX (firmware 4.40.20), the other one is 77" LG OLED77W9PLA (firmware 5.30.11). Any idea?

Link to comment
Share on other sites

0 answers to this question

Recommended Posts

There have been no answers to this question yet

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Topics

    • By Colin Herdman
      Can you tell me if this TV can be used with an lg magic remote and if so what model and how do you set it up
      Thanks
    • By Sandy8100
      Alexa installed correctly on    32lq63 TV. 
      remote that came with to does not appear to have a microphone. How do I control Alexa?
      Simple instructions for a simple person please !
       
    • By Ozzie T
      We have a 65UM7300AUE with software version 05.40.10. We have a Google TV dongle plugged into the HDMI 1 port and that is the input we use most of the time. Until recently every time we would turn the TV on it would default to HDMI 1 and the Google TV home screen would be the first thing we’d see. Life was good. Several weeks ago that changed and now the LG OS (I assume) home screen is the first thing we see. Then we have to use the LG remote to select HDMI 1 each time. We never used to have to do this or use the LG remote at all. Kind of annoying. We think we have HDMI 1 chosen as our default input but it doesn’t seem to matter. Any ideas on how we get things back to the way they used to be with the TV defaulting to HDMI 1 automatically?
    • By SMKoch
      I've had an LG OLED65C9PUA for years and have never had this problem until very recently.
      Now every time I try to use the voice command to enter a search sequence, the "SPEAK NOW" activates and shuts off within half a second. It doesn't matter how I activate the voice command function or what app I'm using that has the function built in. Such as YouTube or even the Web Browser or whether I activate the voice search with the onscreen microphone icon or the microphone key on the remote. All voice command attempts shut down within half a second. There isn't even time enough for anything said to be recognized or even "not recognized".
      Fresh batteries have no effect on the problem. Turning the TV off and back on has no effect on the problem. Removing and replacing the batteries has no effect on the problem. Reregistering the remote to the TV via the extended holding of the GUIDE button has no effect.
      How do I restore the voice command function for the remote?
    • By Low Grade
      i thought of using my handphone to act as a remote control for the TV.............but it will only work with WiFi ??!!

      i had BlueTooth still turned on..............TV is using LAN connection only.........and the phone can no longer control the TV (the phone can control the TV with WiFi on)............is this normal ?? 


      many thanks in advance............
×
×
  • Create New...