Quantcast
Jump to content

Follow along to stay updaded on LG's latest launches!
  • 0

Red Cursor of Magic Control Stopped Working on both TVs

Martin Janus

Asked by Martin Janus,

 Share

Question

Martin Janus Newbie

Martin Janus

Posted
Posted

Hi, strange thing happened, I have two different LG TV with webOS and each has its own magic remote control. I just found that red cursor disappeared on both TVs and nothing helped: new batteries, unplugging from the socket, re-pairing. I tried to re-pair one of the tv and it did not paired anymore, all buttons work except cursor. When I click the middle button (pointer) it always says trying to register and then this control is not supported by this TV. I have both TVs around 2 years. Looks like a firmware problem but both TVs has different number since they are different types, both has auto update on and both are up to date. One is 65" LG OLED65GX (firmware 4.40.20), the other one is 77" LG OLED77W9PLA (firmware 5.30.11). Any idea?

Link to comment
Share on other sites

0 answers to this question

Recommended Posts

There have been no answers to this question yet

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
 Share
Go to question listing

  • Similar Topics

    • Damian1
      LG 32LQ630B6LA - Which magic remote?
      By Damian1
      After searching high & low, & also on the difficult to navigate LG website, I can't find which magic remote is compatible for my TV.
       
      The model.of my LG TV is - 32LQ630B6LA
      Can anybody assist, please?
       
      Many thanks.
    • jikhead
      HDMI ARC - Audio Out Not Working (Again)
      By jikhead
      I'm not getting any audio from the apps via the HDMI via ARC connection to my receiver.  This occurred two weeks ago and was unable to resolve it, but ironically there was new firmware released that same day for my B6 (3/31/17) and this fixed the issue.  However, now I again can't get it working after a TV reset and tinkering with the audio settings again.  I tried to load the firmware again, but it appears this is not possible to forceable load the same firmware.
    • leodavid
      No cursor appearing using magic remote
      By leodavid
      Hi,
      I've recently purchased a WebOS TV UK6400PVC and magic remote came with it. The software version is 4.10.30.
      The buttons work fine but for some reason, I can't get the cursor to appear on screen.
      Appreciate the help. Thanks
    • Gets
      Magic remote
      By Gets
      I have a TV SM8200PLA, which magic mote should I buy?
    • sunnythekid
      Which magic remote is best for 55UT73006LA ?
      By sunnythekid
      Hi, I have recently purchased the 55UT73006LA series TV and wanted to know if any magic remote will work with this TV? If yes, please let me know which one(s), as I don’t really have knowledge on what works with what. 
       
      Thanks! 

WEBOS FORUMS

MORE SECTIONS

FOLLOW US ON

×
×
  • Create New...