Quantcast
Jump to content

web browser no longer correctly measures internet speed

João Inácio
 Share

Recommended Posts

João Inácio Newbie

João Inácio

Posted
Posted

After a software update earlier this year (2022), the LG OLED55C1 TV web browser no longer correctly measures my internet speed. Before average normally. However, I believe the TV uses my Internet speed to the full because I can watch 4KHDR Streaming without any problem (Netflix, Prime Video). It's just the measurement in the web browser that shows grossly wrong results - My Internet contracted is 500Mbps and my TV's web browser measures 25Mbps (speedtest.net). The browser only measures the download speed wrong, the upload speed it measures right, as well as latency and ping.
Several times I tried to report this problem to the local LG (Brazil), but they do not recognize the software error and only respond with irrelevant and useless information. There are several reports of this problem posted on the Internet, and even then, LG ignores the problem.
Does anyone know how to contact the software development team at LG? I think they stay in Korea.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
 Share
Go to topic listing

  • Similar Topics

    • nkat
      Unable to play any video on LG TV WebOS browser
      By nkat
      Hello Team,
      I'm unable to play any video  any video on LG TV WebOS browswer. 
      I've tried to play
      link hidden, please login to viewm also, but no luck. I've toggled (on and off) the 'Adpative Javascript video stream' settings in browser but no luck.
      Can any one help on this .?
    • Musica napoli live e anteprime
      How to exceed a speed of 100 mb/s with an Ethernet adapter for LG webos 3.5 TV
      By Musica napoli live e anteprime
      Hi, I would like to know if it is possible to exceed a speed of 100 mb/s with an Ethernet adapter for LG webos 3.5 TV and if so which adapter? I tried the one from Cable Matters but nothing
    • Sylvie G
      Browser incompatible with replay or live TV (Auvio and RTLPLay)
      By Sylvie G
      When I try to watch replay or live TV from Belgian casts in the browser I have error messages:
      - for Auvio (RTBF) it is purely incompatible
      - for RTLPlay , the message says that the browser version is too old and has to be updated.
      But...
      It is impossible to install alternative browser on LG smart TV, or to update the LG one.
      WebOS is not really a good idea, or at least it should be more "open" for the apps that are not proposed or updated.
      I know it is possible to share from other machines (tablet, phone or computer) but I want to use my TV "alone" too!
      Do you have a solution (other then buying a chromecast or equivalent device?)
      Thank you
    • Satya_
      Webos web browser have no full screen option
      By Satya_
      Software version 05.30.10 default web browser just updated and the address bar appear on the top of the screen which bother me a lot while playing a video please add a Full screen option to it
    • NickL
      Super slow internet (WiFi) when streaming
      By NickL
      Hi,
      I recently bought an LG UK6500PLA TV (my first LG), but I have a difficult time streaming content (Wifi connected), e.g. Netflix series is streaming in low resolution.  The router is only 10 feet away from TV (but ethernet is not an option) and uses a 5GH frequency range.
      I have tried making a speed test at fast.com, for both the TV (through the Webbrowser) and for my laptop and iPhone. The speed test for TV showed 2.5 Mbps and my laptop and iPhone showed 110 Mbps. Can there really be such a big difference? I am starting to wonder if this might be a warranty issue?
      Do any of you guys have experience with bad Wifi reception on your LG TV or have any suggestions on how to fix it? 
       
      Br,
      Nick

WEBOS FORUMS

MORE SECTIONS

FOLLOW US ON

×
×
  • Create New...