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By David Daul
My magic remote and my Roku remote stopped working for turning off power so I performed a factory reset after troubleshooting to get the remote working. I am now stuck at the 1st screen of the Factory Reset which says "Press the OK Button(wheel) on your remote." Well... this really stinks because the remote doesn't work!!! I have tried a USB mouse, a new magic remote, other LG Remotes with no luck. I have also tried using the button on the bottom of the tv. And, I contacted support which was just an exercise in redoing everything I had already tried... No Luck!!
This is a Nano Cell 55NANO81ANA which is basically just a big brick now since I cannot even use any of the inputs. Does anyone have a trick for getting past this initial screen???
Thanks for the help.
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By JLO
Hello, I'm really disappointed that my new 4k TV model 2023 is not able to play goPro video in default high resolution. As I see from properties it has got 5312 x 2988 30fps, bit rate 190kbps audio 48kHz. Does not matter I tried it direcly from SD card or remote bluetooth cast, it says wrong format... Only I can view goPro static pictures and just thumbnails of mp4 videos... Of course, there are some older guide how to convert mp4 video to lowerr resolution etc. But I do not understand why to do it.. Any other Windows or Android devices can do it, include the 10 years old ones... It really cripples my brand new 4k TV, please help. Just I'm afraid only a firmware update can solve it. Thank you.
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By Edgar Corona
I have a 55" smartv, i'm having problems with Netflix app, anyone knows why, i can't open de app, everything after and update send it by the tv..
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By Matan Faragi
Hi,
I'm not sure its the right place but at any case i will describe my issue here and maybe you will be able to help:
Recently I bought a a TV and a sound bar, and i have some issue from the moment i get the TV.
TV model - LG 55LB679Y with latest firmware version i have at my country (Israel) - 04.30.16
SoundBar - LG NB4540
the TV connected to sound bar by "wireless simplink" feature 'LG TV' and TV connected to My Wireless router.
every 5 - 15 minutes, i have sound drops / Cutoff / stooped / Interruption, seem like the TV loose connection to sound-bar for few seconds or something similar, it's happen from any AV source im using HDMI, USB...
and the local re-seller replace the sound-bar to a new one (same modal off course) and i didn't help.
i have try to troubleshot the problem in the last few weeks - but didn't succeed to solve it, and also the support / costumer service didn't have solution for this.
some steps i take when troubleshot this issue:
* different wireless configuration on router - different channels, SSID, Security - issue still persist.
* another wireless router - issue still persist.
* working with optical cable to sound bar - just for testing - working ok, but i need the wireless feature working this the reason i bought sound bar and TV from the same manufacturer.
* disconnect the TV from wireless network - looks like it's working ok, but didn't had chance to test it for long time.
from my point of view looks like it's issue with wireless device on TV not able to to work in parallel with soundbar and wireless network for some reason, It could be caused bysoftware issue on WebOS or Hardware issue with this TV model.
I really hope you be able to help me or throw some light on this case.
Kind regards,
Matan
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By majorusa
Please post here firmware number for your WebOS set including your country or the country where you downloaded the firmware and the model of your tv set:
- 3.23.24 - Romania- 47LB730v
- 3.23.34 - Romania -47LB730v - 21.08.2014 by USB
- 4.30.09 - Romania - 47LB730v - 29.08.2014 - OTA
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Question
KorayK
I can watch Netflix and Amazon Prime and I want to watch DisneyPlus, I don't want to buy a new TV because of that stupid firmware, there is lot of complaints regarding to that issue at all forms. Please for your brand benefits and for the user rights solve that problem and release a new update for these TVs. I am waiting an official answer that explain whether you solve it or not. Thank you.
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