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      The sound and picture are out of sync when screen mirroring from my iPhone 16 Pro to my LGQNED70A6A TV, using the internal speaker. I have tried all the recommended tips in the settings to cure the issue with no success. However, when I isolate the TV from the mains supply for 60 seconds and restart it, the syncing issue is cured but degrades after a day or so. My iPhone software is up to date and there is no firmware upgrade available for the TV. My LinkSys router has a full fibre connection. The only connection into the TV is the mains supply. Any help much appreciated. Thanks in advance.
    • By Stylianos
      i am having an issue with my LG OLED77C2 tv that started happening (i believe) once i have updated from web24 to 25. It seems like whenever the tv is displaying a source from any of my four HDMI inputs, while i am watching the screen goes black randomly for a few seconds and it loses audio as well during the black screen. Once this happens the audio usually comes back as soon as the image does, however not always. The audio might dissapear completely. In order to fix that i might need to power cycle the tv or unplug the hdmi input out, wait a little and then plug back in. Moreover, sometimes when the black screen flash happens it cripples most of my native apps on the tv. So if i switch to netflix or youtube right after the black screen flash, both apps populate normally all the video/film options in the main menu but when i try to actually play any of the video/films, they dont play and it is throwing an error. These black flashes never happen when i am watching netflix or youtube. Only when using my hdmi inputs. ive changed brand new high quality cables but that did not fix my issue. For the xbox i was already suing an ultra hish speed 2.1 hdmi cable but ive re placed that as well with a brand new one. ive also changed the tvs main board to a brand new and it still happening. Once the dealer changed the board, the tv was behaving normally without the issue. However after a few days i updated the tv to the latest firmware and this started happening. what do i do? 
      FYI: I tried EVERY SINGLE option to troubleshoot the issue. Disabled VRR, AMD Freesync, ALLM, HDMI Deep Colour, SIMPLINK, I basically set my tv to display video and audio in the most archaic way just to troubleshoot. Still doing it. I am using an xbox series x on input 1 and a mag520 box on input 3. Does it on both sources. Moreover, in case this helps whenever this happens while on the xbox the Dolby vision/HDR logo appears on the top right right after the video comes back once the black screen is over depending on what settings i have the xbox on. Also swapped to different inputs. Still doing it
    • By rems1989
      Hi everyone,

      I’m running into a very inconsistent issue when streaming my Windows 11 PC with apollo (fork of Sunshine) to my LG C4 TV using Moonlight (webOS).
      The setup worked perfectly for about 6 months at 2K / 90 FPS with high bitrate.
      Around 2–3 weeks ago, the issue started without any clear change on the PC side (possibly after a webOS update).

      Symptoms:
      •    Moonlight on the TV shows “connection unstable” with a black screen
      •    Behavior is inconsistent and unpredictable :
      Sometimes nothing works at all with black screen Sometimes 2K / high bitrate work or not yesterday 2K didn't work but lowest resolution (1280x..) worked •    Streaming to my phone works fine, so the host PC and network seem OK

      What I’ve tried:
      •    Clean reinstall of Moonlight on the TV and Apollo/Sunshine on the PC
      •    H.264 only (no HEVC, no AV1, HDR off for testing)
      •    All bitrate / FPS / resolution combinations
      •    Ethernet and Wi-Fi
      •    Different Windows display modes
      •    Virtual display disabled
      Setup:
      •    Host PC: Windows 11, NVIDIA GPU (RTX 3070)
      •    Apollo installed on PC
      •    LG C4 TV, webOS 10.2.2, sideloaded Moonlight client (1.6.36)
      •    PC and TV tested on both Ethernet and Wi-Fi (2 gbps internet speed on my computer)
      •    Streaming to other clients (android phone) seems to work reliably

      Feel free to ask me any information needed
      Thanks for your help
    • By bos2prov
      I have a Roku device attached to my LG TV model # 55UQ7570PUJ. As I’m watching something on the Roku and using my Roku remote, every now and then something that I press on that Roku remote brings up the LG ‘Select a menu item’ screenwhere AV Reset is highlighted. Any idea what could be happening here? One clue: after I press the undo button on the LG remote to get rid of that window, I find that the volume is all the way down. Maybe I’m hitting the Roku remote’s Mute button in some weird way and that brings up the ‘Select a menu item’ window?
      It’s surprising that something I press on the Roku remote brings up an LG dialog, but that’s what’s happening. Thanks for any help.
    • By News Reporter
      Company’s Free Audio Streaming Service Adds Hundreds of Music Channels, Curated
      Playlists and Upgraded UI to Enrich and Simplify the Listening Experience

      SEOUL, Oct. 21, 2025 — LG Electronics (LG) has partnered with Stingray Music to upgrade its free ad-supported audio streaming service, LG Radio+. Available on LG Smart TVs running webOS 6.0 and above in the U.S., UK, France, Germany, Italy, Spain and Korea, LG Radio+ will provide over 200 music channels and hundreds of thousands of songs to suit diverse listeners’ tastes. Accessible via the LG Content Store, Apps and Music Portal pages on webOS, the app features a new intuitive UI that makes discovering music, podcasts and radio shows effortless.
      Stingray Music offers an extensive library of songs curated by music experts worldwide, helping listeners find the ideal tracks for different moods and settings. LG Radio+ users can now access a variety of music channels, covering a wide range of genres and featuring local artists.
      Many of Stingray Music’s channels are curated for regional audiences, offering music that resonates with local tastes, trends and culture. In the U.S., listeners can explore a diverse musical landscape, from the latest chart-toppers on Today’s Pop and timeless Greatest Hits, to the heartland sounds of Country Classics and the eclectic blend of the Americana Road Trip channel. In the UK, listeners can tune into Greatest Hits UK, Love Songs UK and Kids Hits UK, delivering chart-topping anthems, romantic favorites and family-friendly songs all in one place. In Germany, channels such as Today’s Pop Germany, Schlager and Kuschelsongs blend contemporary pop with traditional genres and cultural diversity. Additionally, with K-pop taking the world by storm, channels like K-Pop Summer Hits, Korean Ballads, Idols and Hot 100 Korea deliver everything from trending idol groups and chart favorites to seasonal favorites and timeless ballads.
      To keep listeners in tune with the latest trends, hit music channels such as Today’s K-pop are updated every week. And for fans who can’t wait to hear their favorite artist’s latest track, every major release is added on the day of its official debut.
      “LG’s Radio+ is setting a new bar for engaging customer experiences, and we at Stingray are thrilled to expand our collaboration as their music partner for this exciting new offering,” said Jim Riley, President of Stingray Music USA. “Music is the universal language, and the string that binds us across borders and generations. LG’s Radio+ service is set to become another bond for every LG customer, wherever they may be.”
      “LG is committed to continuously enhancing the LG Radio+ experience,” said Chris Jo, head of the webOS Platform Business Center at the LG Media Entertainment Solution Company. “Our new partnership with industry leader Stingray will bring LG TV owners a wealth of free content, empowering them to enjoy all the content they love at their convenience.
      LG Smart TV owners can elevate their LG Radio+ experience even further with either AI Sound Pro or Clear Voice Pro. AI Sound Pro uses deep learning algorithms to automatically optimize audio for different genres and listening environments, enriching the immersion of the music being played. Clear Voice Pro enhances the clarity of human voices, ensuring that speech in news, podcasts or talk shows, remains crisp for a more comfortable listening experience.
      Designed for seamless listening and easy exploration, the latest LG Radio+ interface brings podcasts, live radio programs and music channels together in one intuitive platform. The refined design helps users navigate content, tune into live broadcasts, enjoy curated playlists and explore podcasts with ease. A dedicated Favorites page gives users instant access to their preferred channels while making it easier to discover personalized content.
      For greater ease of use, the new side menu grants quick access to the Home, Music, On-Air and Podcasts pages, each marked with a unique, clear icon. Furthermore, a simplified layout and intuitive structure let users move between sections easily for a more seamless listening experience.
      # # #

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