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itvx doesn't go to selected channel

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Hi 

Ive been having trouble with the ITVX app, when i open it it goes straight to itv1 but when i select another channel it still returns to itv1

have spoken with itvx customer support for the past 3 months but they assue me its the LG TV software that controls this and not the app making changes when i select something.

have emailed LG but had no useful reply just reinstall and try again!!! 

very frustrating, and the only way i can watch a channel is to select the next highest channel and then select the channel i want.

please Help!!!!!!!!

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