Quantcast
Jump to content

  • 0

OLED65C9PLA not opening Content store or apps


Mr Darcy

Question

Hi,

I have an OLED65C9PLA. Was fine when I went on holiday came home and Netflix and Prime wasnt working.

My current situation is I can use the TV web browser and search for and open web pages no problem at all, but if I press the Netflix or Prime button I get the LG content loading screen (the redish picture with a tv on it) then after a few seconds a black screen with try again. Error code -7 or sometimes a -34? cant remember. Network is fine both Wifi and cable. I use cable for the TV but have removed and tried with Wifi. Same results. If I select the LG content App it does the same loading screen then error. Everything else seems fine, just when ever the content apps are needed crash.

I have looked into many things, removing the plug from the wall (left for over 30min), Some hard reset thing where you press and hold the power button for 20 seconds, Factory reset. From what I can see I have the latest LG software 5.20.15. As I said all was good when I left, nothing changed then didnt work. Any help or ideas would be greatly appreciated.

Thanks

Link to comment
Share on other sites

0 answers to this question

Recommended Posts

There have been no answers to this question yet

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Topics

    • By glendvd100
      Hi there, I have the following tvs:
      OLED55C26LD
      OLED42C24LA
      And I'm trying to change the area code using the service remote, so I can download apps from USA (I'm currently in the UK), such as Max, HULU etc.  I'm trying the codes which are bandied around the internet, but the area just stays as EU.  I've noticed on youtube videos etc that the older models with the older OS have no issued with this, but mine seems unable to change.
      Does anyone know if perhaps the newer models have newer codes?  I've used 1793, 1843 and 22287 (as found in this very forum).  But nothing happens.  Any help from users who may have got this working would be appreciated, thank you.
    • By Wondering
      After viewing photos/videos on a flashdrive plugged into the USB of an LG TV and using SmartShare to view... and then removing the USB and then no longer having access to the TV... I noticed on the flashdrive a new folder called "LG TV" and within what appears to be files that may have been the thumbnails displayed on the TV. My question is... do those thumbnails also remain on the TV as "recently viewed" history even without the USB plugged in? The LG Smart TV online user guide refers to "Recent" ("To view a list of recently viewed or added content, select Recent). Would thumbnails be there without the source flashdrive?
    • By Wondering
      After viewing photos/videos on a flashdrive plugged into the USB of an LG TV and using SmartShare to view... and then removing the USB and then no longer having access to the TV... I noticed on the flashdrive a new folder called "LG TV" and within what appears to be files that may have been the thumbnails displayed on the TV. My question is... do those thumbnails also remain on the TV as recent history even without the USB plugged in? The LG Smart TV online user guide refers to "Recent" ("To view a list of recently viewed or added content, select Recent). Would thumbnails be there without the source flashdrive?
    • By svsrama
      Hi,
      I have my LG 4K Smart TV -Model : 43UJ632T.
      I could not able to use the Wireless Keyboard ( Logitech K230) with Builtin Apps like Youtube, Amazon Prime or in Netflix to search. I could able to use only thru Magic Remote. 
      But the same Keyboard is working fine in Google Movies & SunNXT apps.
      Could you please help me in fixing the same.
      Thanks,
      Sriram.
    • By Pop Silomsuite
      i would like to know if there is Winscribe next available or something similar vpn free. 
×
×
  • Create New...