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Urgent BUG on OLED48A1PTA: Please add an option in "media player" (for NAS shared media) to avoid generating previews which takes forever
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By GiotisCy
Hello,
I have recently purchased an LG C2 Oled TV which I connected with my Samsung HW-Q800B 5.1 soundbar via eArc HDMI. When I select "Passthrough" as a Digital Sound Output on LG TV sound advanced settings, there is an obvious sound response delay around 3 seconds when I pause and unpause the movie on Netflix or Prime video streaming apps on LG TV. For example, when I start the movie, the video starts and sound starts 2-3 secs later. When I pause the movie, the sound continues for 2-3 secs after the video has been stopped. There is no any lip sync issue, just this response delay of the sound from the soundbar. This happens only on LG TV Apps. If I connect to an external HDMI device such as AMAZON Fire Stick 4K, there is no such sound delay issue neither on Netflix neither on Prime Video.
Thus, the problem seems to be on LG TV apps.
If I change the Digital Sound Output to "Auto" instead of "Passthrough" the issue is gone but sound quality is not as good as with Passthrough selected. So I do not want this to be my option.
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By Brian Gregory
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Question
Xuancong Wang
I have two LG TVs, 65SM8600PTA and OLED48A1PTA respectively. Both are connected to the same NAS router via LAN cable. Both can enter the NAS folder containing my Chinese drama series collection.
65SM8600PTA can play everything smoothly. OLED48A1PTA always stucks at loading the drama series folder (which contains ~60 video files, each video is in the size range 400MB-2GB) for very long time, >3 minutes. Upon clicking into the last layer folder, the spinner spins for very long time while attempting to regenerate previews for this and parent folders. So if there is an option to skip generating video/image previews, then listing folder content can complete much faster, and then that will solve the problem.
I would like request this additional option for OLED48A1PTA to skip generating preview so that NAS video list can show up quickly.
OLED48A1PTA is bought from Shopee recently under 15-day-free-return policy, if you can push an update before 2022-02-10 that solves this problem, I will accept the product. Otherwise I will raise a return-and-refund request because the OLED screen also has vertical strip issue when displaying grey background.
Thanks for your notification!
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