By tim p
I have two LG C2 tv's both running OS 03.21.30. Attempts to update the OS state that this is the current version as of 12/2022. Amazon Music won't open on either of them, the splash screen appears and that's it, for hours. It opens fine on other devices in the house, Sony TV, PC's, and droid phones. Other streaming apps work fine with no buffering or glitches.
The solutions offered online list instructions for clearing app caches using a series of menus that aren't even remotely close to the menus available on these TV's. I've checked every available menu and there's absolutely nothing offering the ability to clear app caches. App Manager offers exactly two options: Launch or Delete. Others insist that you need to clear the cache from within the app but of course the app won't open so that's a dead end. I did clear the browser cache but it had no effect this AMZN Music problem.
So far I've also:
Deleted and re-installed the app multiple times; Left the TV's unplugged 24+ hours; Full reboot of the router multiple times; Factory Reset of the TV's. If anyone has a solution that doesn't involve buying a fire stick I'm very interested - thanks
(edit) one of these tv's is five feet from the router. Distance isn't the issue.
Hi, I have a feature request for the sound out setting. I often connect my Bluetooth headphones to the TV. We don't use the internal speaker of the TV, we use the optical sound out setting whenever I don't use Bluetooth. It would make our lives a lot easier if the TV can remember the last sound out setting before connecting to Bluetooth and default back to this setting when the Bluetooth device gets disconnected. At the moment, each time I disconnect the headphones I have to go back into settings and change the sound out setting from internal speaker to optical again.
Thanks and regards
I am not able to force my new TV LG 49UN7400 to sound output only for BT - not BT headphones + internal speakers. Headphones are correctly paired, because "headphones + internal speakers" works, but I want hear sound ONLY in headphones and the choice "Bluetooth" is not active/selectable... 😕 Any suggestions? Thanks in advance.
LG C2 Oled Connected to Samsung HW-Q800B Soundbar: Sound delays to respond during movie pause/unpause on TV streaming Apps like Netflix and Prime Video when sound output is set to PassthroughBy GiotisCy
I have recently purchased an LG C2 Oled TV which I connected with my Samsung HW-Q800B 5.1 soundbar via eArc HDMI. When I select "Passthrough" as a Digital Sound Output on LG TV sound advanced settings, there is an obvious sound response delay around 3 seconds when I pause and unpause the movie on Netflix or Prime video streaming apps on LG TV. For example, when I start the movie, the video starts and sound starts 2-3 secs later. When I pause the movie, the sound continues for 2-3 secs after the video has been stopped. There is no any lip sync issue, just this response delay of the sound from the soundbar. This happens only on LG TV Apps. If I connect to an external HDMI device such as AMAZON Fire Stick 4K, there is no such sound delay issue neither on Netflix neither on Prime Video.
Thus, the problem seems to be on LG TV apps.
If I change the Digital Sound Output to "Auto" instead of "Passthrough" the issue is gone but sound quality is not as good as with Passthrough selected. So I do not want this to be my option.
I would appreciate if someone could come with a solution on this.
Hi just got a new QNED LG to replace 2021 Nano tv
the problem is I can’t move my HD channels down to channels 1 to5.
the program manager does not have the function to move channels like my old Nano tv which is only a year older.
is there anyway I can get around this strange function?