Quantcast
Jump to content

Follow along to stay updated on LG's latest launches!
  • 0

Keep getting error when trying to accept agreements

DaniS

Asked by DaniS,

 Share

Question

DaniS Newbie

DaniS

Posted
Posted

I reset my location which in turn made me have to accept the terms and conditions however every time I try to load them it tells me I have to download them to which I say okay but then it tells me there’s an error and I can’t download them. I haven’t been able to use my apps or anything for two hours. I reset by tv completely and it still won’t let me. Pls help 

2 answers to this question

Recommended Posts

  • 0
TimtheToolMan Rookie

TimtheToolMan

Posted
Posted

Change DNS on TV to 8.8.8.8 (not sure that this is required but this and below worked for me)

Disconnect Ethernet cable (if any), use phone as a Hotspot (wifi) and you should be able to download and accept agreements. If phone is using network router/modem and ISP (do not know if this is possible then make sure that phone is using data and not location network). After setup connect to local network instead of phone. Complete installation including loading other apps that may need setup. Reconnect phone hotspot if any of these are an issue. Once setup you will not need phone as hotspot.

Once things are working OK if you have issues with smart functions, restart you modem/router. My TV would use its web browser fine but would not download agreement and acted like a server was down.

This likely will not help original poster but hope that others find this. It worked on my OLED65C1.

 

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
 Share
Go to question listing

  • Popular Now

  • Similar Topics

    • ken 43
      LG UJ6200 error code 232011
      By ken 43
      I have an LG UJ6200 that has worked fine for several yrs.  and last night I decided to update it from 5.8.03,    I believe to the latest version,   6.04,     I think.
      Every thing is working except for one website that is my favorite.     Prviously I was able to play all streaming video content but now when I try to play a video on the site I get a message:     content cannnot be played
      error code 232011.
      Very frustrating as this is one of the reasons I got the tv in the first place.
      Don't know why this is happening and dont' see a way to go back to the previous update.      
      Would doing a factory reset bring me back to the original operating system setting or just keep the newest update in place?
      Also,   I notice a lot of new user agreements that I probably didn't pay attention to before and didn't agree to.     Is it possible that my not checking the boxes to agree to all the agreements,  that seem pretty invasive to me,  
      is preventing some content from playing?
      This hasn't affected Netflix,  or regular you tube videos,  by the way,  so not sure if my not agreeing to all the user terms is the issue.
      Any help is appreciated.
      Thank you.
    • JasonB
      ‘Temporary issue occurred’ when trying to program universal control
      By JasonB
      Trying to programme my magic remote to control an Amlogic OTT, however keep getting a ‘temporary issue occurred’ when I try. I’ve been trying for over a week now, so this temporary issue isn’t so temporary!
    • Hasan Ghasabi-Oskoei
      Unable to load user agreements
      By Hasan Ghasabi-Oskoei
      I have recently purchased an LG 55QNED86 television. I am located in Iran. Everything seems to be working fine, but when I click on any of the options, it tells me I must first consent to the LG Smart TV user agreement. However, I then get a message saying "Unable to load user agreements - a server error has occurred ......"
      Can you help?
    • Marko00
      Windows 10 - screenshare error (no confirmation button)
      By Marko00
      I've bought OLED55CX3LA and have screenshare errors ever since. 
      I'm using Dell machine with Windows 10 onboard.
      Almost every time I try to connect using "connect with remote screen" windows option, I get the pop up that
      only with cancel button.

      Sometimes there is approval button but mostly I have only "cancel" option. 
      Have this error on OLED55CX3LA and one older model. Same behavior. 

      Mobile screen sharing working perfectly fine.

      How to fix it?
      I've cleared the connection history but without any success.
      Not sure if I should put it on warranty or if there is some simple fix?
       

    • leader6234
      WebOS TV "satellite LNB short" error
      By leader6234
      Hey guys !!!
      I have a UHD UJ634v  LG webos Tv  that lately an error message pops on the screen staying : Tv signal has been lost due to the satellite LNB short.Check LNB connection"
      This is really getting on my nerves because I can't get any signal even after resetting the TV or even updating to the last  software version.
      I check my cable line and fixed every possible problem. The error message keeps showing up even after disconnecting cable line from the back of TV just as if a short circuit or something has happened inside the Tv.
      Do you think that'd be software or hardware failure or something else??? How to fix it?
      Please help me out with this cuz all my lovely satellite TV channels are gone 😐
      Here is the actual error message on the right top o the screen 
      Thanks in advance !!!

WEBOS FORUMS

MORE SECTIONS

FOLLOW US ON

×
×
  • Create New...