Quantcast
Jump to content
  • 0

Keep getting error when trying to accept agreements


DaniS

Question

I reset my location which in turn made me have to accept the terms and conditions however every time I try to load them it tells me I have to download them to which I say okay but then it tells me there’s an error and I can’t download them. I haven’t been able to use my apps or anything for two hours. I reset by tv completely and it still won’t let me. Pls help 

Link to comment
Share on other sites

  • Answers 1
  • Created
  • Last Reply

Top Posters For This Question

Top Posters For This Question

1 answer to this question

Recommended Posts

  • 0

Change DNS on TV to 8.8.8.8 (not sure that this is required but this and below worked for me)

Disconnect Ethernet cable (if any), use phone as a Hotspot (wifi) and you should be able to download and accept agreements. If phone is using network router/modem and ISP (do not know if this is possible then make sure that phone is using data and not location network). After setup connect to local network instead of phone. Complete installation including loading other apps that may need setup. Reconnect phone hotspot if any of these are an issue. Once setup you will not need phone as hotspot.

Once things are working OK if you have issues with smart functions, restart you modem/router. My TV would use its web browser fine but would not download agreement and acted like a server was down.

This likely will not help original poster but hope that others find this. It worked on my OLED65C1.

 

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Topics

    • By Costin Angelescu
      Good afternoon,
      I have a 49UB850V-ZD smart TV and has the issues below. Can't understand if its a software issue or components issues:
      1. Can't reset using meniu. I can access the meniu, I inserted pin 0000 and if I try to click Confirm it just flashes the button with no success. If I click Cancel then the meniu closes
      2. The Live TV channels are not working. There is no issue with the provider. It just not plays any channel
      3. If I connect the usb or hard-disk driver to play some movies I can navigate thru folder but I can t play any
      4. When I connect to Netflix or youtube I can navigate but if i try to play it does not load.
      5. The remote TV does not work anymore -> Only the Power Off/On button
      6. I have a magic remote TV for LG and works to navigate with the indicator
      7. The button of the TV (under the TV led) works only to open the TV -> the menu does not work anymore
      8. In the advanced menu, the Channel settings is not active among other options that are disabled. 
      9. When I try to access the LG STORE it says: loading unsuccessful (82) because the hour of the TV is not the correct one. I tryed to change time to something different and also changed location and removed the location. This change did not had any effect 
      What do you think? What do I need to do?
       

    • By TimtheToolMan
      We just purchased a new LG WebOS TV OLED 65" and running the setup through the app or the TV remote says it can't load the user agreement. This is blocking us from getting to streaming apps like Nexflix or any smart functions like Voice assistant.
      TV worked fine for a few days but voice assistant stopped working and after much effort LG tech said to  Reset to Initial Settings. Now we have mentioned no smart functions. TV is on ethernet and its browser functions on web fine. Tried running off neighbor's wifi with same results.
      Tried switching to different country, unplugging/hold power button for 20 seconds/wait one minute,  resetting TV multiple times, setting up remote again, ...
      Error message: Unable to Load User Agreements  A server error has occurred while downloading  the User Agreements. You must download and agree to the terms of the User Agreements to use this feature or application. Do you want to try to download them again… Unable to Load User Agreements  Sorry, but the User Agreements  can't be downloaded at this time…Please check your internet connection and try again later.    No change when trying over five days.
      Now there is no local company available to service TV. Maybe it's time to send it back and give LG TV a one star rating. I am willing to change motherboards but doubt if LG would go along with that.
      Anyone have any ideas.
       
    • By News Reporter
      With an Integrated NFT Market Place and Offering Safe, Secure Payment, LG Art Lab
      Provides Compelling, New Way to Enjoy and Trade Digital Art on LG’s Premium TVs

      SEOUL, Sep. 5, 2022 — LG Electronics (LG) has launched its very own non-fungible token (NFT) platform, LG Art Lab. Now available in the U.S. on the company’s TVs running webOS 5.0 or later, and accessible directly from the Home Screen, the new platform enables users to buy, sell and enjoy high-quality digital artwork. Delivering outstanding picture quality and offering several, large screen sizes to choose from, LG’s state-of-the-art TVs are the perfect medium for displaying one’s NFT collection.
      A convenient, one-stop solution for viewing and trading NFTs at home, the platform includes the LG Art Lab Drops feature, which profiles artists and previews new works coming soon to the platform. Meanwhile, the real-time Live Drops countdown ensures users never miss an opportunity to acquire a ‘just dropped’ NFT.
      LG’s new platform, based on the Hedera network, the most used, sustainable, enterprise-grade public ledger for the decentralized economy, makes buying and selling as simple as possible, incorporating onscreen QR codes that let users quickly complete transactions via Wallypto – the company’s crypto-currency wallet for smartphones. Once purchased, an NFT can be traded on LG Art Lab Marketplace, where users can easily view transaction history, while in My Collection they can admire all of their owned artworks. When displayed on the cinematic, 16:9 aspect ratio screens of LG’s TVs, NFTs come fully to life – especially on the company’s OLED TVs, which leverage self-lit pixels to deliver infinite contrast, inky blacks and exceptional color accuracy.
      A treat for fans of contemporary art, LG Art Lab welcomes the first-ever digital artwork from well-known sculptor Barry X Ball. Famous for reinterpreting classical and modernist sculptures using the latest 3D scanning and printing technologies, as well as traditional techniques, Barry X Ball is now making his exciting debut in the world of NFT art with unique ‘Metal’ series digital works. The first of these NFT masterpieces, which perfectly capture all the textures, details and materials – including precious metals and gemstones – used in the artist’s remarkable sculptures, will be available via the platform’s LG Art Lab Drops feature in the next weeks, with “Stone” series and other artists’ works to be added on a monthly basis.
      With their immaculate picture quality and stylish, minimalist aesthetic, LG’s next-gen TVs have featured in several high-profile events on the art world calendar, including the recently-held Frieze Seoul.
      To find out more about LG Art Lab, please visit
      link hidden, please login to view. # # #

    • By PureChaosX
      As the title sort of says, whenever I rename the HDMI inputs on my new TV, they seem to reset at random. Sometime's they've reset when the TV is put on standby mode for several hours. Other times, I've noticed they've reset while the TV is still being used. I always end up renaming them in the morning, and eventually, they've reset themselves back to HDMI 1 (Xbox One X) and HDMI 2 (Elgato Capture). 
      Sometimes, only 1 of the names reset. Other times, they both reset.
      Does anyone have any ideas as to why the names keep resetting? TV off or on, it doesn't seem to matter. Any help would be great!
      Please and thank you!
    • By Symbiodin
      I have an LG OLED55C6P TV. Because of hearing difficulties, I generally use bluetooth headphones when watching the TV.  As far as I have been able to determine, there appears to be no way to use the headphones and also have the TV speakers working at the same time. This means that if I'm watching TV, no one else can watch and listen unless they have headphones.  Am I missing something?  Is there a way to have the headphones and TV speakers working at the same time?

×
×
  • Create New...