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Keep getting error when trying to accept agreements

DaniS

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DaniS Newbie

DaniS

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I reset my location which in turn made me have to accept the terms and conditions however every time I try to load them it tells me I have to download them to which I say okay but then it tells me there’s an error and I can’t download them. I haven’t been able to use my apps or anything for two hours. I reset by tv completely and it still won’t let me. Pls help 

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TimtheToolMan Rookie

TimtheToolMan

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Change DNS on TV to 8.8.8.8 (not sure that this is required but this and below worked for me)

Disconnect Ethernet cable (if any), use phone as a Hotspot (wifi) and you should be able to download and accept agreements. If phone is using network router/modem and ISP (do not know if this is possible then make sure that phone is using data and not location network). After setup connect to local network instead of phone. Complete installation including loading other apps that may need setup. Reconnect phone hotspot if any of these are an issue. Once setup you will not need phone as hotspot.

Once things are working OK if you have issues with smart functions, restart you modem/router. My TV would use its web browser fine but would not download agreement and acted like a server was down.

This likely will not help original poster but hope that others find this. It worked on my OLED65C1.

 

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