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Building a More Inclusive Society Through IT


News Reporter

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Students from various countries participating in GITC 2021 via Zoom

As an organization engaged fully in making a positive impact on society, LG understands its responsibility as a corporate citizen. To make its products and services more accessible to all individuals, LG established an advisory group comprised of experts and persons with disabilities to make LG home appliances accessible to a more diverse audience.

Qualifying round of 2021 GITC being held at E-room Center in Seoul, with students participating in the eCreative challenge via Zoom

As a key component of its social contribution framework, LG is investing heavily in future generations with programs specifically designed to assist and support tomorrow’s leaders by strengthening their skills and capabilities in the real world. Since 2011, LG has hosted the

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program to provide youth with disabilities useful IT skills for today’s workforce.

Screenshot of students from all over the world participating in 2021 GITC via Zoom

The first GITC to be held entirely online, this year’s new format was designed to enable as many participants as possible from all over the world to participate using whatever connected device they had access to: laptop, PC, smartphone or tablet. In June, nearly 500 participants from 14 countries came together online to participate in the preliminary round, with almost 80 percent returning for the finals in October.

Programming a remote model car to navigate a track for the eCreative challenge
Programming a remote model car to navigate a track for the eCreative challenge

Attendees competed across four challenges designed to test their computer skills: advanced text and image search (eLifeMap), Microsoft PowerPoint and Excel (eTool), creating and editing videos (eContent) and coding/ programming (eCreative).

GITC participants at Mongolian University of Science and TechnologyGITC participants at Mongolian University of Science and Technology

What’s more,  to address the digital information gap in the fourth industrial revolution, LG will host the virtual Innovation & Inclusion Forum in November. Participants will include representatives from and the international NGO who will come together to discuss issues and challenges faced by persons with disabilities in low and middle-income countries in accessing economic opportunities.

Students from Indonesia participating in the eTool challengeStudents from Indonesia participating in the eTool challenge

By helping youth with disabilities unlock their full potential and develop new skills for today’s workforce, LG is hopeful that GITC participants will feel that they’re a little closer to achieving their life’s dreams

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      When products or services are poorly designed, they can inadvertently create barriers that exclude people with disabilities. Every company should work to improve accessibility to ensure convenience extends to such individuals as well as older adults.

      As a part of link hidden, please login to view, LG demonstrates its commitment to creating a sustainable and accessible world, guided by the mission of a Better Life for All. To see how LG is working to incorporate accessibility features and universal design into all its product groups, let’s explore how the company is striving to provide value and unparalleled experiences through its technological innovations that ensure a better life is truly accessible for all.

      Universal UP Kit
      It may be hard for people facing physical challenges to operate home appliances or open and close doors. For these consumers, LG has created the ‘Universal UP Kit’ that aims to enable everyone, regardless of their gender, age or disability, to easily use the company’s products. , the kit includes attachable accessories that allow easy use of refrigerators, washing machines, dryers, wireless vacuum cleaners and water purifiers. What’s more, to reduce its carbon footprint, the Universal UP Kit is made with recycled plastic.
      Automated and Convenience Features
      Due to air pressure, refrigerators can be hard for anyone to open, and many people have experienced not being able to open the refrigerator with hands full of groceries. To solve this problem, the LG Objet Collection Fridge is equipped with an ‘Auto Door,’ enabling users to open the refrigerator door with one touch.

      The LG SIGNATURE refrigerator also provides an Auto Open Door feature thanks to the smart sensor detector at the foot of the refrigerator, opening the door without the need to press or touch anything. The inside of the refrigerator features the ‘Auto Smart Drawer,’ enabling the drawers to glide out automatically. Various other LG appliances deliver similar comfort and convenience, with features including dishwasher doors that open upon cycle completion, washing machines that automatically dispense detergent and air purifiers that notify users to change the filter.

      Speech Recognition
      LG has also launched products with voice recognition features for consumers with motor impairment who may have difficulty operating products with their hands. The LG PuriCare Water Purifier, the first water purifier launched in South Korea with voice recognition features, allows users to ask for their desired amount of water without any buttons. This feature is also available in other LG products, including air conditioners, the LG CordZero ThinQ robot vacuum, select four-door refrigerator models and LG SIGNATURE Wine Cellars, and will be expanded to more products gradually.
      Braille Stickers
      For customers with visual impairments, LG has developed and distributed braille stickers in South Korea, consisting of 10 icons with embossed braille guidelines, which include ‘power,’ ‘start and stop’ and ‘Wi-Fi.’ Available since last year at no additional cost, the stickers can be attached to all the company’s home appliances and, when linked to the LG ThinQ app, users can receive more assistance through voice guidance.
      Embossed Button Remote Control
      For consumers with disabilities, operating home appliances that have an abundance of buttons can be difficult, and this has become even more challenging as recent consumer electronics favor flat LED touch systems over raised buttons. To alleviate these problems for people with visual impairment, LG has created remote controls with embossed power, volume, channel and number buttons. Customers can also opt to press the ‘voice recognition button’ and operate their TV through voice commands.

      ‘Listen to the TV Together’
      As people age, hearing loss is natural and, for older citizens who enjoy watching TV with their family, it can be difficult to set a volume that is okay for everyone in the room. While some channels provide subtitles, according to feedback from senior citizens, the experience isn’t the same without the intended audio. For customers who are hard of hearing, LG TVs are equipped with a ‘Listen to the TV Together’ feature, which simultaneously enables audio output to the TV speaker and another Bluetooth device. The company has worked to consider customers’ pain points, so people with hearing difficulties can continue to enjoy the watching experience with their loved ones.
      Sign Language Expansion
      In addition, LG TVs offer a ‘Sign Language Expansion’ feature, allowing people with hearing impairment to enlarge the size of the language interpreter on the screen, so they can read lips and hand signs more clearly.
      Committed to creating an inclusive society where no one is left behind, LG is actively enhancing its accessibility features and accessories. Stay tuned to to hear more about how LG is contributing to creating a Better Life for All.
      # # #

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