By News Reporter
Disruptive Concept in Ownership Extends Usability of Appliances
That Can Be Upgraded to Meet New Usage Trends, Patterns
SEOUL, Jan. 25, 2022 — LG Electronics (LG) is set to change the existing paradigm of home appliance usage with an upgradability option that adapts to the unique and changing lifestyles of customers. Developed under the concept, Evolving Appliances For You, LG upgradable appliances have the capability to incorporate new features developed in the future based on owners’ usage patterns and habits.
What upgradability brings to the table is the ability to add a new function or convenience to an existing appliance through new software, new hardware or both. For example, users can improve the performance of the LG PuriCare air purifier when a new pet joins the family by upgrading with the Pet Care Filter to more thoroughly filter out pet fur and dander from the air.1 Upgradable LG dryers can be enhanced later on to handle different climates and fabrics with new accessories and software downloadable from the Upgrade Center in the LG ThinQ app.
For the customer, upgradability enables the LG appliance to keep up with changing trends and usage patterns over the many years of that product’s lifespan, extending usefulness many times over. In all, LG is planning to introduce approximately 20 upgradable appliances this year.2
“Upgradeability challenges the idea that expensive appliances are designed with planned obsolescence in mind,” said Lyu Jae-cheol, president of LG Electronics Home Appliance & Air Solution Company. “We want customers to experience the feeling of getting a new washer or refrigerator throughout the entire lifecycle of an LG appliance, not just the first time they bring the item home.”
Customers in specific markets can expect to see LG’s first upgradable washer and dryer later this year. Follow LG’s Home Appliance Instagram account () for more information when available.
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1 Pet Care Filter sold separately.
2 Upgradable products and features may vary depending on model and region.
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I've tried all three methods to connect an account to my TV. With the thinQ app, when I press the link button, it tells me it was unable to link the account. With the web browser option, it spins indefinitely while verifying login info. With the remote login, it pops up with an error about a temporary server issue.
I've already done a software update which didn't help. I've also tried creating a new account using the TV and that had the same results.
Any ideas on how to resolve this?
We just purchased a new LG WebOS TV OLED 65" and running the setup through the app or the TV remote says it can't load the user agreement. This is blocking us from getting to streaming apps like Nexflix or any smart functions like Voice assistant.
TV worked fine for a few days but voice assistant stopped working and after much effort LG tech said to Reset to Initial Settings. Now we have mentioned no smart functions. TV is on ethernet and its browser functions on web fine. Tried running off neighbor's wifi with same results.
Tried switching to different country, unplugging/hold power button for 20 seconds/wait one minute, resetting TV multiple times, setting up remote again, ...
Error message: Unable to Load User Agreements A server error has occurred while downloading the User Agreements. You must download and agree to the terms of the User Agreements to use this feature or application. Do you want to try to download them again… Unable to Load User Agreements Sorry, but the User Agreements can't be downloaded at this time…Please check your internet connection and try again later. No change when trying over five days.
Now there is no local company available to service TV. Maybe it's time to send it back and give LG TV a one star rating. I am willing to change motherboards but doubt if LG would go along with that.
Anyone have any ideas.
By News Reporter
Advanced IVI System Boasts Pillar to Pillar
Touch Display for Seamless, Intuitive User Experience
SEOUL, Jan. 12, 2022 — LG Electronics’ (LG) newest premium in-vehicle infotainment (IVI) system will be a central feature in the 2022 Mercedes-Benz EQS EV sedan, the Pillar to Pillar (P2P) display built into the MBUX Hyperscreen that stretches across the entire width of the dashboard. With its unique interior concept and revolutionary human-machine interface, the first luxury electric vehicle from Mercedes-Benz AG highlights the futuristic trends in electric vehicle design and points to an exciting vision for future mobility.
First introduced by Mercedes-Benz at AG CES 2021, the MBUX Hyperscreen consists of three screens including LCD display, ICD (Instrument Cluster Display) and two OLED displays, CID (Central Information Display) and CDD (Co-Driver Display) under a bonded glass cover to give the appearance of a single, continuous display. The use of advanced plastic OLED (P-OLED) display technology enables the infotainment system in the Mercedes-Benz EQS EV to deliver clear, sharp images and text and slim bezels with no physical knobs means occupants get an intuitive touch interface with refined haptics for a user experience (UX) with minimal learning curve.
LG’s IVI system was specifically designed to meet the needs of Mercedes-Benz AG with the curved, panoramic form factor required by the ultra-sleek sedan. LG’s in-house Production Engineering Research Institute, tasked with providing in-house expertise for equipment and material components as well as advanced production techniques, developed the core technologies implemented in the display: Curved Glass Forming, Surface Treatment and Curved Display Bonding.
Working closely together, LG and Mercedes-Benz AG engineers are taking in-vehicle displays such as instrument panels and navigation systems to a new level, providing drivers and passengers with greater convenience and control of their on-road experience. The visually-pleasing IVI system in the Mercedes-Benz EQS EV not only raises the bar for ease-of-use but also safety, featuring new technologies that perform well above minimum standards for head-on and collisions.
“It’s an honor and a privilege to be able to work in close collaboration with a trusted partner such as Mercedes-Benz AG,” said Eun Seok-hyun, president of the LG Vehicle component Solutions Company. “Being named a valued supplier of automotive displays by Mercedes-Benz AG last year gives us immense pride in knowing that the partnership is showing great results.”
As an innovative partner for future mobility, LG Electronics’ Vehicle component Solutions (VS) Company is working with global automakers such as Mercedes-Benz AG to become a leading developer of connectivity, infotainment and ADAS solutions to deliver differentiated in-vehicle experiences. LG is committed to diversifying its portfolio to further strengthen its capabilities with acquisitions including automotive lighting and headlight systems provider ZKW Group and software cybersecurity company Cybellum as well as the joint venture, LG-Magna e-Powertrain.
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