Channel Plus

[Ed in Chicago]

It's been at least a couple years now,  but I still can't get to the Channel Plus channels since our apartment building migrated from Xfinity to RCN internet. All other apps and internet work just fine. I thought I would try again to see if anyone has had a similiar experience and found a solution. One note: live streaming news stations like NBC seem to work okay but with most channels I eventually get message that 'I cant connect to Channel Plus at this time" or something like that.

[td47]

@Ed in Chicago As these are Internet steeaming services, it may be that the new ISP does not have a good DNS server to resolve Content Delivery Networks  (CDN) well enough. If you go to your Network settings on your TV, and go to advanced settings, find DNS, and instead of "Auto" that will use your your router or ISP settings,  set it to the well-known (and very stable) public Google DNS service of 8.8.8.8 (Note that it is an IP address, so NO period at the end of that string).

Power cycle your TV (unplug, NOT just standby) and retest your issue. If it still does not get that sorted out,  compare notes with your neighbours, to see if they had any different workarounds for the issue.

[Ed in Chicago]

Thanks for the suggestion. I did try changing the DNS as you said but the result is the same.  At least it was something worth trying. Channel Plus is a nice little feature but hardly something I want to spend a lot of time trying to resolve, or jeopardize other things on this tv/cable/isp. Every other app and feature works fine so I will just leave it at that. Thanks again. (My tv may also be a really early smart tv, so maybe there are some limitations.)

Edited April 15, 2021 by Ed in Chicago
typos