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By David Daul
My magic remote and my Roku remote stopped working for turning off power so I performed a factory reset after troubleshooting to get the remote working. I am now stuck at the 1st screen of the Factory Reset which says "Press the OK Button(wheel) on your remote." Well... this really stinks because the remote doesn't work!!! I have tried a USB mouse, a new magic remote, other LG Remotes with no luck. I have also tried using the button on the bottom of the tv. And, I contacted support which was just an exercise in redoing everything I had already tried... No Luck!!
This is a Nano Cell 55NANO81ANA which is basically just a big brick now since I cannot even use any of the inputs. Does anyone have a trick for getting past this initial screen???
Thanks for the help.
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By Tom S.
New user to the forum!
My TV is an LG OLED 65B6P, which was working fine until a few days ago, when the magic remote pointer and OK button stopped working (was getting message that Bluetooth needed to be initialized). After making the mistake of calling product support, they had me do a factory reset, but that didn't fix the issue, and only made it worse, as now I can't proceed from the "Start Up" menu as I can't click the OK button. I'm dead in the water, and have even tried this with 2 different magic remotes! I've tried the pairing and unpairing suggested on numerous support sites, and can't get anywhere with this. Can't even find an LG service center in the Boston area.
I also have a Harmony Ultimate remote, but that likely won't help here, as I can't get the "OK" button assigned in the TV's current state.
Any help is appreciated!
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By has66
I have problems with an old TV (42LB630V-ZA); the TV is working fine after start complete
but it doesn't start completely always; it display the logo and don't finish the boot
after multiple tries it starts and working fine until next start
is it posssible to re-write the software? now is at the last firmware available for this model Version 05.05.75
is here somebody to advise me how to get this resolved?
the local suport for lg is unable to resolve (I am wonder if they understand it or don't want to do it)
thank you
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By andreluigo
I used to extend my screen from PC/Notebook to my TV but i stayed a long period without do it.
It happens that since a few days ago i am needing it and for my surprise is not working anymore. Tried other cables, updated the drivers and O.S. but nothing worked. So i decided test at the room's TV (LG as well) and worked perfetcly.
I looked for all internet and youtube for similar issues and a solution but couldn't find it, until i receive my weekly mail from this forum and remembered it.
I am suspicious that was one of the several updates since i extended for the last time that made this!
So, does anybody could help me, please?
Thanks in advance!
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Question
majed abutrab
Please help as I cannot login to my TV because there is a pin code that I have never configured before and it won't let me go to settings I can't do any thing. It's just stuck on pin code screen
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