Quantcast
Jump to content

WiFi not connecting. No available networks is showing.


Recommended Posts

  • 1 month later...

@Spinderella Do you have other devices in the house working OK via Wifi, and do the settings on those show the correct SSID name?  Have you rebooted your router, if not do that and retry. If still no luck, try unplugging the TV from the wall socket (or removing the plug from the back if it has th eunpluggable sort and is easier). Leave it OFF for 5 minutes or so, then turn it back on, and retry.

If your router is not too far from the TV, try using a LAN cable from the router, and plug it into the Ethernet Lan connection socket, try again.

In the room where the TV is, do you actually see the WiFi signal strength/activity Bars Icon on your mobile phone?

Link to comment
Share on other sites

4 hours ago, Ajay Pandey said:

Go to settings - general settings -set to initial settings .  Confirm .

This will set to factory rest. 

This should help i hope.

this hasn't worked for me. Ive had on and off troubles for quite a while now, have contacted LG sometimes it works sometimes it doesn't, today having no luck at all, extremely frustrating, paid almost 4k for this tv and other that this it's perfect, what would my options be anyone know?

 

Link to comment
Share on other sites

@Darlz 

Do you have other devices in the house working OK via Wifi, and do the settings on those show the correct SSID name?  Have you rebooted your router, if not do that and retry. If still no luck, try unplugging the TV from the wall socket (or removing the plug from the back if it has the unpluggable sort and is easier). Leave it OFF for 5 minutes or so, then turn it back on, and retry.

If your router is not too far from the TV, try using a LAN cable from the router, and plug it into the Ethernet LAN connection socket, try again. If you DO want to troubleshoot the WiFi more, see below:

In the room where the TV is, do you actually see the WiFi signal strength/activity Bars Icon on your mobile phone (NOT the phone tower strength steps)? Bear in mind that modern routers  use a 2.4GB band AND a 5GB band (NOTHING to do with 5G phones by the way). However, the 5GB band being a higher frequency means  that the  signal strength & quality drops off quickly the further your device (TV in your case) is from the router.  SO: Does your phone (when used in the same room as the TV), show a GOOD signal on the WiFi bars when using the SAME WiFi that the TV is trying to use?  The SSID names SHOULD be different to enable you to see which is which, but is it not always the case. What is the make and model of your router?  Are you able to go into the Network Settings for your TV WiFi, and see if you can connect more stable on the 2.4GB band SSID? I know it will be limited to 150GBPS or 300GBPS, but still faster than 100GBP LAN speeds.

If still unstable, and your TV is under warrantee, get the WiFi module inside it replaced (most of them are little WiFi/Blutooth Combo cards, plug-in replacements). The Bluetooth part is to support half of the Magic remote buttons/functions.

Link to comment
Share on other sites

  • 2 months later...
  • 2 weeks later...
16 hours ago, Meejahor said:

Just a quick post to let you know that the same thing has happened to my LG TV after the recent update. WiFi doesn't work at all. In network settings WiFi is disabled, and when I try to enable it the TV freezes.

I had the same issue in my 4k lg tv. Now it works flawlessly. It is unbelievable  but the solution is to open the tv and extend the flat ribbon cable that goes from the mainboard to the wifi card. This cable comes bended multiple times from factory. You just have to unroll it and route it with gentle and big bending radius. It is basic theory of transmission lines. At high freq. you shouldn’t roll the cable with small bending radius. I was desperate and did it as a last resort. The internet connexion now works without buffering stops. Good luck!

  • Like 1
Link to comment
Share on other sites

@Jose Carlos Marti Hi, I am sure you are correct regarding the theory, and high frequencies, HOWEVER, I think most of the posters wit this issue are finding that the WiFi module was working FINE for a while from new, and then gradually gets worse, or fails after a software update.  I assume that to take the folds out of the cable, you have to disconnect it, then plug it back in. That will have the effect of cleaning the plug and socket contacts, and there are some technical posts on other forums that state that the connection plug/socket can get dust ingress, and contact resistance build-up. Removing and plugging back in will "wipe" the contacts clean and restore the connections to a working state in many cases (from what I read elsewhere).

Edited by td47
typo
  • Confused 1
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Topics

    • By majorusa
      Please post here firmware number for your WebOS set including your country or the country where you downloaded the firmware and the model of your tv set:
      - 3.23.24 - Romania- 47LB730v
      - 3.23.34 - Romania -47LB730v - 21.08.2014 by USB
      - 4.30.09 - Romania - 47LB730v - 29.08.2014 - OTA
    • By Guy Madison
      Where do I go about reporting issues with webOS? I contacted tech support but their best answer was unplug the TV and plug it back in, well that's not a real fix.
      I worked on Mac OS X for 15 years in the kernel and client layers and I have found a number of issues with webOS along with reproducible restart conditions. Ideally I would like to make it a better OS as it affects me directly as a user... and I tend to own products for a long time.
       
    • By Derek Weselake (WEZ)
      Hey there,  I have had a  OLED55B6P for ten months and I love it but

      I have a problem all a sudden, just today it starts to show a black screen with fire works every minutes if I don't press a button on the remote.

      I have no eco mode on, no power save modes on, TV firmwire is up to date, and tried turning off on and on the tv.

      anyone know how to fix?
    • By RobLGSucks
      Hi,
      I have an LG OLED55B7A that has been rebooting randomly ever since I updated it to webOS 6.00.05 about 6 months ago.  I have noted there is a new webOS version 6.00.20 available.   Has anyone here had the same rebooting problem, and if so, did the latest webOS correct the issue?
      In general, my setup has the LG tv doing as little as possible - it is simply a display for my Roku box via my AVR, as the TV's interface and apps slowly became completely unusable about a year after purchase.  So, no ethernet, no WiFi, all services turned off, etc., and this helped with all of the performance issues, except the rebooting. 
       
      @ LG :  if you ever read this - you have done a TERRIBLE job of managing the software on these TVs.  webOS started off as a real alternative to all of the external set top boxes, but now, I will *never* *ever* buy another LG TV again, and I tell everyone I know to avoid them.  Worst product management in the consumer electronics industry in the past 10 years.
      Thanks fellow sufferers for any tips.
      Rob
    • By Mihai B.
      Hello,
      Is there any way of installing an usb gigabit network adapter on a webos smart TV?  The builtin wired adapter is only 100mbps (on a 2000$+ TV, shame  on you LG!!!)  while the wifi (N) is very poor, with the router at 1m from TV it only gets half the bandwidth of the wired network. Anyway the wired network  maxes out near 100mbps but I need more bandwidth as I have 4k video content with bitrates grater than 100mbps which I cannot stream without stuttering to TV through XPLAY/PLEX. 
      Kind regards,
×
×
  • Create New...