[LG 4K 49UF772V] Small black squares covering display on main LG overlay (settings, apps, etc) but HDMI input works flawlesslyBy Virus17
Hi all, I have this 4K LG 49UF772V TV which has had this issue since I bought it second hand and I'm wondering if anyone has any idea how it can be fixed as I am looking to sell it.
The issue: On the LG menu and main home screen + sub menus and programs such as Netflix, there are black squares all over the display which makes it impossible to use. However, the TV works flawlessly when using the display with a HDMI device connected.
I suspect this could be either a software issue since there's no physical defects with the display itself. The TV has the latest software update running (04.06.25). I've attempted to reflash it and downgrade it but I haven't managed to find a way to do it.
Also note that only 1 of the 3 HDMI ports work. The other two gives no output when a device is connected.
I have also carried out a factory reset and this has not made a difference.
I have attached a short video showing the TV connected to chromecast and the display working as expected and then pressing the settings button yields artifacts/small black squares. + some pictures showing this.
Thank you in advance!
By News Reporter
LG Marks Next Major Phase of Its CTV Advertising Business
SEOUL, Sep. 15, 2022 – LG Electronics (LG) today announced a rollout of LG Ads Solutions proprietary automatic content recognition (ACR) technology across LG TVs globally, beginning this September. The rollout will replace legacy technology and put the new ACR solution on millions of smart TVs across 27 countries in Europe, Africa, Asia-Pacific, Latin America and Australia.
The new ACR provided by LG Ads Solutions is already active on LG smart TVs in the U.S. and with the rollout, LG CTV data will be available exclusively through LG Ads Solutions.
“Since the LG Ads Solutions launch last May, the team has created tremendous momentum for the business globally,” said Chris Jo, Senior Vice President and Head of Platform Business at LG Electronics Home Entertainment Company. “This rollout of the new ACR is another great milestone that demonstrates its commitment to excellence, and dedication to bringing the best possible advertising solutions to brands and agencies around the world.”
CEO Raghu Kodige said, “This rollout marks the next major phase of our global CTV advertising business with LG Ads Solutions. It is a highly significant moment for brands across four continents, who increasingly need to reach cord-cutters and light TV viewers who have migrated to OTT services, and to understand incremental reach over traditional linear TV services. Now with LG Ads Solutions, brands globally can plan, activate and measure CTV advertising using the industry’s best ACR data set to help guarantee campaign success.”
The ACR data, which is in compliance with all global and regional consumer data privacy regulations, helps brands understand, in an anonymized fashion, how frequent certain TV ads were aired in any given household. For brands, this means it can increase frequency levels for underexposed households, cap frequency for overexposed households, win over households that are exposed to competitors’ ads, and more. Of major importance, it informs brands and agencies which households they are missing completely due to cord-cutting.
The data can also be used to measure the effectiveness of ads, such as if an ad drove viewers to a particular TV show or movie, or if an ad led to the download or registration of an OTT app or service.
LG Ads Solutions already powers CTV campaigns in over 40 countries globally. Now, brands in any country covered by the ACR rollout can immediately begin working with LG Ads Solutions to understand TV audience viewership in their country at a granular level, in order to pinpoint audience segments and optimize reach, frequency and ad effectiveness across linear and streaming television.
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By GL Sobew
Hi all. After nearly 5 years of loyal service, I was surprised tonight when I turned on my Bedroom TV. And nothing happened. Oh, the red light comes on, flashes 3 times and goes out, but the screen remains black. So I go online and search. Find a few Youtube videos of people with the same issues, but none of their "power cycling" trick worked. Well, one exception, when I unplug the TV for 30 seconds, then press and hold the manual power button (On the TV not the remote.) for 30 seconds, then plug the TV back into a different socket, the screen flashes on briefly, mostly just a white screen, but my wife thinks she saw some text very briefly. (Split Second) I was on a 6-foot ladder and didn't see it. Just the white flash. As if it was "trying" to start up" but something was preventing it. A burnt, doohickey or thingamajigger. Something like that.
I also pulled the batteries from the remote and held that power button for 30 seconds, and then put the batteries back in and pressed ON, same result. I think this tells me it's not the screen. Can anyone share any fixes or knowledge about what I might be up against? Is the TV Done after only 5 years? Is it a common issue that can be self-fixed, or will I need an expensive service call? Any guidance I can get will be appreciated. Thanks
As the title sort of says, whenever I rename the HDMI inputs on my new TV, they seem to reset at random. Sometime's they've reset when the TV is put on standby mode for several hours. Other times, I've noticed they've reset while the TV is still being used. I always end up renaming them in the morning, and eventually, they've reset themselves back to HDMI 1 (Xbox One X) and HDMI 2 (Elgato Capture).
Sometimes, only 1 of the names reset. Other times, they both reset.
Does anyone have any ideas as to why the names keep resetting? TV off or on, it doesn't seem to matter. Any help would be great!
Please and thank you!