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By NaveenKumar
Latest version of sun NXT app version 8.0.20 is not working for web os Tv version 4.4.2-11 plz do the needful full & Airtel Xstream is not found in your web os platform kindly check on that too
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By jikhead
I'm not getting any audio from the apps via the HDMI via ARC connection to my receiver. This occurred two weeks ago and was unable to resolve it, but ironically there was new firmware released that same day for my B6 (3/31/17) and this fixed the issue. However, now I again can't get it working after a TV reset and tinkering with the audio settings again. I tried to load the firmware again, but it appears this is not possible to forceable load the same firmware.
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By bohatier
Hi,
I believe it started to happen after last update - version 03.53.45, maybe the one before. After I quit YouTube app, TV will not get signal from HDMI settopbox no matter I try. Only solution is to unplug and plug back HDMI cable which is really annoying. Is it known issue? Is there any fix? I tried few workarounds, like disabling smart features and so on, but no luck.
TV model: OLED55B13LA
Example:
Settopbox is powered on, TV is showing signal over HDMI, everything is fine. Then I open YouTube, after some time exit, switch back to HDMI input of settopbox and TV says no signal. I re-plug cable and then it works fine.
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By Juicycarrot
Hi there,
I have an LG smart TV OLED65G36LA (LG OS v03.20.17, webOS TV version 8.20.0-710) , and the Prime Video App was no longer able to update (from Dec 2025) and therefore could no longer be used.
I have tried uninstalling the app and re-installing, and that was unable to work, so then applied a full reset on the LG TV and so had to reinstall all of my other apps (Apple TV, Netflix, etc etc) which all successfully downloaded so confirmed network connections and setup are all confirmed working.
When I try to download the Prime Video app, it remains stuck on the download screen and is unable to update.
Thanks
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By thutch79
When in an app, hitting home on the remote doesn't do anything. I was looking to see if there's a webOS update available, and now I see trying to open settings locks it all up. The only way to get out of an app right now or get it out of the state where trying settings locks it up is to power off and back on again.
Things I've tried:
1. Restart. I've tried various ways including unplugging and holding the power button on the TV for a while. I left it unplugged all night.
2. Repair of the remote.
I don't know what else to try as I can't even get into settings to see if there's an update to fix this mess. Any thoughts?
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Question
Siham
I have LG smart TV i activated prime video app and I found for all movies there is no Arabic subtitles , while in phone app the Arabic subtitles for the same movies are there, so why app in smart TV has no Arabic subtitles ?
and how i can fix this if it is related to TV sittings?
3 answers to this question
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