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HotStar app playback error in LG C9 OLED
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By Mimiu
As the title says, please fix ASAP playback of Profile 7 (FEL/MEL) inside Matroska (.mkv) container.
On WEB OS 24 it was working with backwards compatibility to HDR10 base layer - in other words the Dolby Vision was omitted.
Currently in WEBOS 25 the files won't work/play.
As LG started to support Profile 8 Dolby Vision from WEB OS 25 in MKV properly, this should be easy fix for LG.
Example of MediaInfo of Profile 7:
Video ID : 1 Format : HEVC Format/Info : High Efficiency Video Coding Format profile : Main [email protected]@High HDR format : Dolby Vision, Version 1.0, Profile 7.6, dvhe.07.06, BL+EL+RPU, no metadata compression, Blu-ray compatible / SMPTE ST 2086, Version HDR10, HDR10 compatible Codec ID : V_MPEGH/ISO/HEVC Duration : 1 h 25 min Bit rate : 55.3 Mb/s Width : 3 840 pixels Height : 2 160 pixels Display aspect ratio : 16:9 Frame rate mode : Constant Frame rate : 23.976 (24000/1001) FPS Color space : YUV Chroma subsampling : 4:2:0 (Type 2) Bit depth : 10 bits Bits/(Pixel*Frame) : 0.278 Stream size : 32.9 GiB (91%) Language : English Default : Yes Forced : No Color range : Limited Color primaries : BT.2020 Transfer characteristics : PQ Matrix coefficients : BT.2020 non-constant Mastering display color primaries : BT.2020 Mastering display luminance : min: 0.0001 cd/m2, max: 1000 cd/m2 Maximum Content Light Level : 966 cd/m2 Maximum Frame-Average Light Level : 223 cd/m2 Cheers and thank you.
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By Dennis p
Hi!
I own a OLED65C8PUA 65-Inch 4K Ultra HD Smart OLED TV and it seems to be suddenly freezing when a commercial starts on a LG channel. I've unplugged the TV, hold down the start button, restarted to clean out the cache. I even restarted the whole system where it deletes most of the apps and all your picture and internet settings. Still getting this freeze during ADS between the LG channel presentations (be it the 80's, 90's, Love Boat channels, etc.) Anyone else have this problem? I'm kind of at a loss of what to do next.
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By Arthur
Hello,
It would be nice to have an ability to play video (not only?) content from folder in shuffle mode.
Thanks.
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By News Reporter
Company’s Award-Winning Micro RGB evo Sets a New Standard for Triple Color
Coverage With 100% BT.2020, DCI-P3 and Adobe RGB Intertek Certification
SEOUL, Dec. 16, 2025 — LG Electronics (LG) will unveil its first-ever flagship RGB TV at CES 2026 – the LG Micro RGB evo, a CES 2026 Innovation Awards winner.* Employing Micro RGB Technology and LG TV’s smallest individual RGB LEDs, this display marks a significant step forward from MiniLED.
The LG Micro RGB evo represents a significant evolution in Micro RGB technology: it uses OLED precision to control each of the RGB LED backlights, bringing 13 years of LG OLED’s technical excellence to the RGB category. The engine driving this performance is the newly upgraded Dual AI Engine-based α (Alpha) 11 AI Processor Gen 3, which features Dual Super Upscaling to simultaneously process two types of AI upscaling. This enhances sharpness while delivering natural and balanced images that offer the highest level of clarity and immersion.
This immense processing power enables RGB Primary Color Ultra, a breakthrough that delivers a full spectrum of color reproduction. Driven by this technology, LG Micro RGB evo achieves an outstanding range, certified by Intertek for 100 percent color gamut coverage in BT.2020, DCI-P3 and Adobe RGB – the highest possible color reproduction. This offers optimal accuracy for everything from digital editing and HDR cinema to next-generation display technologies.
Complementing this color perfection is Micro Dimming Ultra, orchestrating more than a thousand dimming zones with exceptional accuracy. It achieves high contrast performance among LCD TVs, pinpointing brightness and color control to reveal intricate details in both dark and bright scenes.
Beyond picture quality, the innovation extends to the customer experience. The interface is deeply personalized via the award-winning webOS platform, featuring Voice ID, AI Picture/Sound Wizard and a tailored “My Page” home screen. An upgraded AI Concierge, AI Chatbot and AI Search further enhance viewing by helping customers effortlessly explore content-related information.
“Achieving the utmost visual fidelity is the goal of any display, and with the LG Micro RGB evo, we have achieved a milestone previously thought impossible for this category,” said Park Hyoung-sei, president of the LG Media Entertainment Solution Company. “This launch marks the evolution of the RGB TV, redefining industry standards to offer uncompromising performance for customers who demand exceptional color accuracy.”
The LG Micro RGB evo (model MRGB95) will be available in 100-inch, 86-inch and 75-inch sizes.
Visitors to CES 2026 can experience LG’s latest home entertainment innovations at the company’s booth (#15004, Las Vegas Convention Center) from January 6–9. For more updates on LG’s announcements, visit the LG Newsroom.
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* The 100-inch MRGB95B model received a CES 2026 Innovation Award.
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By News Reporter
Kinetic OLED Installation Showcases Company’s Vision for
the Future of Immersive Display Technology
SEOUL, Oct. 28, 2025 — LG Electronics (LG) reaffirmed its leadership in OLED innovation with a breathtaking installation at APEC 2025 in Gyeongju, South Korea. LG showcased a kinetic media chandelier composed of 28 transparent 77-inch LG SIGNATURE OLED T TVs, mesmerizing global leaders and delegates from around the Asia-Pacific region.
First unveiled at CES 2025, the OLED chandelier returns to APEC 2025 with the pinnacle of visual storytelling made possible with transparent LG OLED TVs. The installation features the world’s first transparent and true wireless OLED TVs created into a technological splendor that is designed to be appreciated from every angle. Each panel gracefully moves – opening and closing like the petals of a kinetic sculpture – revealing LG OLED’s hallmark features of perfect black, vivid colors and slim design. In sync with hanging lights, the screens transition fluidly between transparent and opaque modes, transforming the atmosphere with immersive visual sequences: interstellar showers, drifting clouds, underwater landscapes and stained-glass finales.
Powered by LG’s True Wireless technology, the chandelier eliminates visible cables and delivers flawless 4K transmission without latency, blurring the line between display and artistic visualization.
The LG SIGNATURE OLED T demonstrates the versatility of OLED technology in immersive environments and reflects LG’s broader vision for OLED – transforming displays into premium, form-factor-free solutions that seamlessly integrate into everyday spaces. Also redefining home entertainment, the product has been recognized with major international design honors – including Red Dot, iF and IDEA Awards – and was recently named Best of IFA and Best in Home Entertainment at IFA 2025, affirming its global acclaim.
APEC 2025 brings together leaders and innovators from 21 Asia-Pacific economies to foster inclusive growth and innovation. LG’s presence at this influential summit highlights its commitment to shaping the future of display technology and driving meaningful progress across industries.
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Question
akhilesh malladi
HI,
i have bought a LG C9 55 inch on october 2019.
I notice that Hotstar is not playing premium content and gives me error saying "error generting key request - InvalidStateError PI5NAS".
I have attached the screenshot of the same. any help is much appreaciated.
4 answers to this question
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