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PHS

Strange behaviour after updating my LG [WEBOS] to firmware 05.10.35

Question

Hi, I'm experiencing some strange changes in how my AppleTV 4K behave after updating the LG [WEBOS] to 05.10.35.

I own an OLED65C8PLA

LG SoundBar SL10YG

When I start an App, it takes much longer time to get it up and to run. When I close the app, the screen turns black and can blink ones or twice and then finally I see the ”Home screen.” Sometimes the screen stays black and I need to restart the AppleTV 4K Device. This behaviour has never occurred before.

PS. I have restarted all devices that are connected to the TV.

I will write  updates later if I detect anything new or if I find a solution to the problem.

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On 11/10/2019 at 5:50 PM, PHS said:

Hi, I'm experiencing some strange changes in how my AppleTV 4K behave after updating the LG [WEBOS] to 05.10.35.

I own an OLED65C8PLA

LG SoundBar SL10YG

When I start an App, it takes much longer time to get it up and to run. When I close the app, the screen turns black and can blink ones or twice and then finally I see the ”Home screen.” Sometimes the screen stays black and I need to restart the AppleTV 4K Device. This behaviour has never occurred before.

PS. I have restarted all devices that are connected to the TV.

I will write  updates later if I detect anything new or if I find a solution to the problem.

same here my issue picture quality horrible  it changed my pic settings had to reset.

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On 11/14/2019 at 8:07 PM, jean p said:

same here my issue picture quality horrible  it changed my pic settings had to reset.

Hi,

Sorry for not answering earlier. By some strange reason, this phenomenon has stopped, and everything is working fine.

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