Quantcast
Jump to content

Follow along to stay updated on LG's latest launches!
  • 0

this app will now restart to free up more memory

Boxwish Global

Asked by Boxwish Global,

 Share

Question

5 answers to this question

Recommended Posts

  • 0
Interocitior Rookie

Interocitior

Posted
Posted

I have been using the LG 43" UHD Smart TV with WebOS now for about a year.  At first it seemed to run fine and continuously while watching all manner of material.  Recently I added a Synology NAS Server to my network, and I've noticed interruptions regarding the "must restart the app to free more memory" while running the Plex app.

I have tried various things to resolve the problem but the only thing I have found useful is to cut the power "just to the TV".   I have my cables tied neatly together with ties, and as I'm not sure which is for the TV at my power strip, I find it easiest just to pull the plug on back of the TV.   This should theoretically free up the memory just on the TV's internal memory.  After trying this I have been able to watch any content which was previously stopping to free memory, without any problems for a least a couple of days now.  

If it happens again, the first thing I will try is unplugging the TV for several seconds and try again.

  • Like 1
  • 0
San Newbie

San

Posted
Posted
On 2/4/2020 at 11:39 PM, Kevin Glenn said:

I have been using the LG 43" UHD Smart TV with WebOS now for about a year.  At first it seemed to run fine and continuously while watching all manner of material.  Recently I added a Synology NAS Server to my network, and I've noticed interruptions regarding the "must restart the app to free more memory" while running the Plex app.

I have tried various things to resolve the problem but the only thing I have found useful is to cut the power "just to the TV".   I have my cables tied neatly together with ties, and as I'm not sure which is for the TV at my power strip, I find it easiest just to pull the plug on back of the TV.   This should theoretically free up the memory just on the TV's internal memory.  After trying this I have been able to watch any content which was previously stopping to free memory, without any problems for a least a couple of days now.  

If it happens again, the first thing I will try is unplugging the TV for several seconds and try again.

Thanks for the advise, it seems to have worked for now so thank you.

  • 0
Interocitior Rookie

Interocitior

Posted
Posted

I'm glad this has been a helpful tip.  I have a fairly vast library of movies, many in h.265 (HEVC) which began to fail in Plex.  At first I thought it was my server, but I looked up the specs for the TV, and the memory seems perilously low for an advanced Smart UHD TV.  I reasoned that it was just the TV memory failing, and one way to be sure is to cut the power completely for a few seconds.  I went back and watched several films without fail.

I should warn you though, that I have had a repeat of the problem a couple of times, but it only takes a few seconds to correct.  

 

Regards,

 

Exeter

  • 0
MAF Newbie

MAF

Posted
Posted
found this on another blog and it worked for me. Sharing just in case
 
To resolve the issue, unplug the TV then press the on/off button for 10 seconds.  Wait a further 20 seconds then plug the TV back in and turn it back on. Apps should now run without the error.
 
Edit: The on/off button on my LG TV is directly under the standby light on the bottom of the TV.

Edit: I didn't have to do this myself but one person who has left a comment said that clearing all browsing data worked for them.  I have written a post explaining how to do this: 
link hidden, please login to view
.
  • 0
davereap Newbie

davereap

Posted
Posted

Ive been having this memory fault for ages.... on a tv that's always been left on standby... turning the TV fully off for a while, then back on has solved it...  thanks...

 

Only solved it for a short while.... lg tv so slow... it happened again after searching for a series .. responses to the controller were very slow.. then it just went to a reset on the plex....🤬

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
 Share
Go to question listing

  • Popular Now

  • Similar Topics

    • Martlea
      YouTube Restarting to 'free up memory'
      By Martlea
      Why does YouTube keep 'restarting now to free up memory' and how do I fix this very annoying bug in the WebOS or TV?
      Thanks everyone for your suggestions, answers. Tend to agree with Petevick as I usually don't have any other 'apps' running in the background to take up the very limited memory. Have contacted LG support via clunky email page and had one reply so far which also said to check for open apps or - wait for this - if it only happens with YouTube 'app' then it is their problem and I should contact YouTube for a fix! 
      Not very helpful, ignores the many consumers with similar issue and gives no indication of a future firmware fix.
      Looks like LG are another 'couldn't care less' TV manufacturer selling overpriced TV's on the back of 'Smart' features that don't work properly and are unlikely to be kept up to date.
      Will remember this next time I need a new set.
    • McLovin
      App will now restart to free up memory.
      By McLovin
      Just bought a LG C5 Oled TV. I'm getting this error message randomly when i'm watching netflix. App will now restart to free up memory.

      And yes ...  unplugging my tv and deleting apps is NOT a fix. 
      You are incompetent corporate scum. 
      I'm never buying LG again.

       
    • News Reporter
      LG Channels Extends Global Footprint and Expands Free Content Offering
      By News Reporter
      As Smart TVs evolve to unlock a wider world of content, LG Channels – LG’s free, ad-supported streaming service – is at the forefront, offering a compelling mix of trending series, timeless classics, niche genres and regional favorites. Consistently expanding its content offerings, LG’s free ad-supported streaming television (FAST) delivers cost-free streaming options with ad-supported channels, catering to the preferences and interests of a wide range of audiences.
      First launched in 2015 in Korea, LG Channels has steadily increased its presence across the globe and is now available in 33 countries worldwide. With an established presence in North America, South America and Europe, new markets this year include New Zealand and Singapore. LG Smart TV users in these regions can easily access the service through the LG Magic Remote or the LG webOS Home Screen.
      As its reach continues to grow, LG Channels now offers over 4,000 channels globally, supported by valuable partnerships with industry-leading content providers and recent launches coming from Lionsgate, A+E Global Media, BBC Studios, NBCUniversal and more.

      In the U.S., LG Channels recently expanded its offering through a collaboration with NBCUniversal, adding over 40 FAST channels from the NBCUniversal Global TV Distribution library and NBCUniversal portfolio. These channels bring an exciting curation of content ranging from news, entertainment and sports to true-crime and Spanish-language programming. Today, viewers can enjoy Dateline 24/7, SNL Vault, The Real Housewives and Universal Movies. Additionally, coming soon are Telemundo’s Spanish-language channels including Telemundo Al Día, Telemundo Acción and Telemundo Romance.
      What’s more, expanded partnerships in the U.S. have introduced even more fan-favorite channels such as BBC News from AMC Networks, Storage Wars by A&E from A+E Global Media and 50 Cent Action from Lionsgate.

      LG Smart TV users in the U.S. can also enjoy LG Channels Showcase, a curated premium owned-and-operated channel powered by partnerships with top film studios such as Amazon MGM Studios, Lionsgate and Sony Pictures Entertainment. Boasting a selection of original content, LG Channels Showcase brings award-winning original docu-series LG Presents: The Rivalries, which highlights intense college sports competition, and Taste of Tennessee, celebrating local culinary culture. LG has also introduced its first reality competition series, Estate of Survival, featuring LG’s AI-powered home appliances through engaging and creative storytelling.

      In partnership with BBC Studios, LG has expanded its free channel lineup in both the U.S. and Europe. LG TV owners in the U.S. now have access to Britbox Mysteries, Bargain Hunt, BBC Drama and Dinos 24/7. Meanwhile, six new FAST channels1 have been added to LG Smart TVs in Germany, France, Italy, Spain, the Netherlands and the Nordic region. Viewers can experience high-speed thrills with Top Gear or explore a font of knowledge from BBC History, BBC Food and BBC Travel. The new channels also include classics like BBC Drama and Doctor Who, engaging viewers with an array of exciting options.

      For viewers in Europe, LG presents LG 1, the company’s free ad-supported owned-and-operated channel featuring popular premium content through key partnerships that include NBCUniversal, Fremantle, Lionsgate and Filmrise. In partnership with NBCUniversal, LG 1 is bringing the exclusive first window premiere of the latest in the franchise Law & Order Toronto: Criminal Intent. From Fremantle comes the first exclusive window of the hit U.S. show Sullivan’s Crossing. Viewers can also enjoy acclaimed series such as Mad Men, Black Sails and Law & Order: Criminal Intent on LG 1 Spotlight, as well as a wide range of films on LG 1: Film.

      In addition, the Sony One channels offer a diverse range of classics and hits. Highlights include Seinfeld on Sony One Comedy TV, Breaking Bad on Sony One Thriller TV and fan favorites like Bewitched on Sony One Faves.

      LG’s focus on expanding tailored channel programming and original content has resulted in strong user engagement, with global viewing hours on LG Channels increasing by over 40 percent year over year.2
      LG remains committed to enriching the viewing experience by expanding content partnerships and offering UI upgrades, enabling viewers to easily access and enjoy a compelling curation of content tailored to their specific preferences and interests. Stay connected with
      link hidden, please login to view for the latest news and updates. # # #
      1 “Top Gear” is available on LG Smart TVs in Germany, France, Italy, Spain, the Netherlands and the Nordic region; BBC History, BBC Food, and BBC Travel are available on LG Smart TVs in Germany; BBC Drama and “Doctor Who” are available on LG Smart TVs in France, Italy and Spain.
      2 As of March 2025 LG internal data.

    • Batman
      While watching TV, the screen suddenly goes blank and then this message appears  'The app needs to close to save memory'
      By Batman
      Device Name:-                                       [LG] webOS TV QNED756RA
      Product Name:-                                     LG 43QNED756RA AEK
      Product Number:-                                  95734309GGP74EKFLJP
      Serial Number:-                                     309MAUAGGP74
      webOS TV Version:-                              webOS24 / 9.2.1-42
      Programme Mode:-                               Antenna
      Software Version:-                                 23.21.30
       
      Recently while watching TV, the screen goes blank and then this message appears  'The app needs to close to save memory'  then the TV reboots to the program being watched.
      Any help and information as to what causes this would be appreciated.
       
    • News Reporter
      Cut the Cord and Enjoy 100+ Free Channels on Your LG Smart TV!
      By News Reporter
      Gone are the days of expensive cable subscriptions and complicated setups, the way content is consumed has evolved. Today, viewers want high-quality entertainment without the hassle of multiple logins, extra payments or additional devices. As demand for convenience, variety and affordability grows, brands are stepping up to offer solutions that redefine home entertainment.

      Launched in India in late 2023, “LG Channels” is transforming how audiences watch TV, offering a diverse mix of live TV, on-demand content and genre-specific channels – all for free. Whether you’re in the mood for a nostalgic movie night, the latest news or trending music, everything is just a click away.

      With LG Channels rapidly gaining popularity in India, the service continues to expand its regional and local content library, offering channels in Hindi, English, Punjabi, Bhojpuri, Tamil, Telugu, Marathi, Gujarati and Bangla. In a short time, LG has reached a major milestone: 100+ free channels, offering something for everyone – without a price tag.

      This achievement marks a significant milestone toward a future where high-quality entertainment is free, accessible and easy to enjoy. LG is committed to continually enhancing its content offerings by adding more channels over time. With a focus on innovation and consumer-friendly solutions, LG is dedicated to providing viewers with an unparalleled entertainment experience.

      So, if you own an LG Smart TV, it’s time to sit back, relax and explore the world of LG Channels – where premium entertainment doesn’t require payment, comes with zero hassle and endless possibilities. Because when it comes to great content, Life’s Good when it’s Always ON Always FREE.
      Contributed by LG India
      # # #

      link hidden, please login to view

WEBOS FORUMS

MORE SECTIONS

FOLLOW US ON

×
×
  • Create New...