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LG WebOS wont update past 3.60

Primo001

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Primo001

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Hi, 

I've tried to find the answer online but can't seem to find it.

Just got my LG 65SM8200PLA tv and updated it once to version 3.60. This was easy and worked but it won't update to any versions newer than this. I read some people have firmware version 4.00 / 5.00. My TV says its the 2019 model... 

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