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New update, magic remote not working
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By David Daul
My magic remote and my Roku remote stopped working for turning off power so I performed a factory reset after troubleshooting to get the remote working. I am now stuck at the 1st screen of the Factory Reset which says "Press the OK Button(wheel) on your remote." Well... this really stinks because the remote doesn't work!!! I have tried a USB mouse, a new magic remote, other LG Remotes with no luck. I have also tried using the button on the bottom of the tv. And, I contacted support which was just an exercise in redoing everything I had already tried... No Luck!!
This is a Nano Cell 55NANO81ANA which is basically just a big brick now since I cannot even use any of the inputs. Does anyone have a trick for getting past this initial screen???
Thanks for the help.
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By Jim11787
New setup and I can’t change channels using tv magic remote- I have to use set top box remote. Verified setup with LG tech today and it is correct. Upon him checking for solutions he said there is a software bug that is not allowing the magic remote to change channels. Stated a fix is in works but doesn’t know when it will be available. Asked for a supervisor and was told one would call back in a few hours but they didn’t. I can return the tv now but was wondering if others are having this issue and for how long. I don’t want to get stuck with a tv with multiple remotes.
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By Smartboy
Hi all, I am trying to find a solution to the native but complex "magic" remote control from LG. For elder or young people, this magic remote control with the OLED C3 TV is too complex or too busy (using a lot of unused keys. The new model for remote control is now either the Apple TV RC, the Android TV RC or the Google TV remote control. All these RC are small, easy to use with only 10 to 15 keys instead of the 40 to 50 keys. I saw that. in the past LG introduced smaller remote control (see below the first image LG AN-MR500) but I am not sure it is supported with the LG OLED C3. I also saw that the latest projector CineBeam Q comes with a small new RC (see bellow). This new white RC has only the necessary keys (max 10) and seems to be fine ! Also, the new C4 is coming seoon and I suppose it will include a new Remote Control but we don't know yet what it is ... Do you have an idea to solve my issue ?
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By DavidSr
We have two LG TV's that stopped connecting to our PLEX media server after the last update. TImes out saying "Checking connection speed to Raspberrypi" which the PLEX is on
Upgraded the Mesh Routers before trying anything, still only the PLEX app doesn't work
Our other TCL TV and Roku and TIVO still work with Plex, so this is only the LG TV's that can't connect anymore.
Another annoying error after the last update is that any Streaming app (Amazon, Netflix, and DIsney) now fall out of the app and go back to HDMI port 1 if we pause for 30 seconds. Which we have always done for a Bathroom break or getting drinks.
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By svsrama
Hi,
I have my LG 4K Smart TV -Model : 43UJ632T.
I could not able to use the Wireless Keyboard ( Logitech K230) with Builtin Apps like Youtube, Amazon Prime or in Netflix to search. I could able to use only thru Magic Remote.
But the same Keyboard is working fine in Google Movies & SunNXT apps.
Could you please help me in fixing the same.
Thanks,
Sriram.
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Question
SergioMx
I updated to lg webos 5.10.10 and the magic remote is working but when in Netflix, I point to the subtitles or audio language I press the button it doesn't select anything, but if I use the arrows and then I press the button it works.
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