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By Debojit Kundu
Hi I recently updated the software to 5.30 version, and after that I noticed a weird problem with video streaming, in general issue with internet bandwidth. Usually my b/w is ~35 mbps so that is sufficient for 4k streaming on youtube or netflix. The issue is after running for 10-15 mins if I pause the video or go backward the network speed is thrashing badly. For example when I check internet connection on netflix it shows ~30-35 mbps, but whne that problem occurs and I check the speed again I see the speed is dropped to <1mbps. Same with youtube, it can't load 4k videos anymore as the speed is ~1mbps. I can realize the problem as the thumbnails load very slow with scrolling. This problem does not get away unless I restart the TV or disconnect from wifi AP and connect back. The router always works fine I mean when I observe the problem on tv I can run videos on mobile seamlessly and see a speed of ~40 mbps on the same router. The router is kept next to the TV so I don't think it is some issue with wifi distance etc. I don't know what to do. I tried resetting but it removed all my app but it was actually not a so called "factory reset". So software version remained same. To rule out hardware problem I want to revert to previous version of the software but apparently I can't downgrade the software. Is there any other approach to load some previous version firmware?
I have been using a CAT5 cable for my network connection to my TV. Using a Cable Box wireless box. But the signal is getting slower. I want to try WiFi but I can't seem to be able to turn on the WiFi setting in the setup mode. Could it be because the CAT5 cable is plugged in to the TV. I tried unplugging the cable from the box and it still won't come up. I can reach the cable plugged into the TV - it is mounted on the wall and can't be reached without taking off the wall... Model - 4K UHD HDR Smart LED TV - 60" Insert other media
For some reason, on my TV, random phones have the ability to prompt a pop-up asking if they can connect to my TV via wi-fi direct. This is, obviously, quite annoying while I'm in the middle of using my TV for something.
I've never accepted access for any of these phones, and they're not on my wifi network.
My TV is a 43um7300pu and I'm running 5.00.02, which is the current software.
There appears to be no setting to disable connections via wifi direct in the menus.
Is there anything I can do stop these annoying popups?
By Vijay Kumbhani
Purchased LG UN 7350PTA 43 inch tv 7 days back.
Steps for reproduce
1. Configure TV WIFI with WIFI router
2. Turned off TV
3. Turned on TV
4. Takes approx. 4 minutes to auto connect WIFI, at that WIFI searching time, i did not even seen any WIFI name, it populated all WIFI available after 4 minutes.
Contacted LG Customer care, He told it takes 4 minutes to connect WIFI. nowadays Mobile phone is takes approx. 30 seconds to connect WIFI.
Note: tried with mobile hotspots, it is same behavior. it could be SW issue from LG TV. Reset TV 2 times but no luck