Quantcast
Jump to content
  • 0

OLED55C6V videoplayer displays green shaded picture for some Dolby Vision videofiles

Николай Долбня

Asked by Николай Долбня,

 Share

Question

Николай Долбня Rookie

Николай Долбня

Posted
Posted

When I try to play some Dolby Vision video on my OLED55C6V from USB-flash or from DLNA-server (without any conversion) by the internal application for photo and video playback I see the picture painted green. Some Dolby Vision video is played properly. So can I change something in my television settings or in the video-file (I would be able to re-encode or remuxe it if I knew what should I change) for fixing the problem? Thank you beforehand!

Mediainfo file dump:

General
Complete name                            : N:\02.Chameleon.mp4
Format                                   : MPEG-4
Format profile                           : Base Media / Version 2
Codec ID                                 : mp42 (mp42/iso6/isom/msdh/dby1)
File size                                : 530 MiB
Duration                                 : 1 min 2 s
Overall bit rate                         : 70.9 Mb/s
Encoded date                             : UTC 2019-06-13 18:12:29
Tagged date                              : UTC 2019-06-13 18:12:29

Video #1
ID                                       : 1
Format                                   : HEVC
Format/Info                              : High Efficiency Video Coding
Format profile                           : Main [email protected]@High
HDR format                               : SMPTE ST 2086, HDR10 compatible
Codec ID                                 : hev1
Codec ID/Info                            : High Efficiency Video Coding
Duration                                 : 1 min 2 s
Bit rate                                 : 55.6 Mb/s
Width                                    : 3 840 pixels
Height                                   : 2 160 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 23.976 (24000/1001) FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0 (Type 2)
Bit depth                                : 10 bits
Bits/(Pixel*Frame)                       : 0.280
Stream size                              : 416 MiB (78%)
Default                                  : No
Encoded date                             : UTC 2019-06-13 18:12:29
Tagged date                              : UTC 2019-06-13 18:12:29
Color range                              : Limited
Color primaries                          : BT.2020
Transfer characteristics                 : PQ
Matrix coefficients                      : BT.2020 non-constant
Mastering display color primaries        : Display P3
Mastering display luminance              : min: 0.0050 cd/m2, max: 4000 cd/m2
Maximum Content Light Level              : 1000 cd/m2
Maximum Frame-Average Light Level        : 60 cd/m2
Codec configuration box                  : hvcC

Video #2
ID                                       : 2
Format                                   : HEVC
Format/Info                              : High Efficiency Video Coding
Format profile                           : Main [email protected]@High
HDR format                               : Dolby Vision, Version 1.0, dvhe.07.06, EL+RPU / SMPTE ST 2086, HDR10 compatible
Codec ID                                 : dvhe
Codec ID/Info                            : High Efficiency Video Coding with Dolby Vision
Duration                                 : 1 min 2 s
Bit rate                                 : 13.6 Mb/s
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 23.976 (24000/1001) FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0 (Type 2)
Bit depth                                : 10 bits
Bits/(Pixel*Frame)                       : 0.274
Stream size                              : 102 MiB (19%)
Default                                  : No
Encoded date                             : UTC 2019-06-13 18:12:29
Tagged date                              : UTC 2019-06-13 18:12:29
Color range                              : Limited
Color primaries                          : BT.2020
Transfer characteristics                 : PQ
Matrix coefficients                      : BT.2020 non-constant
Mastering display color primaries        : Display P3
Mastering display luminance              : min: 0.0050 cd/m2, max: 4000 cd/m2
Codec configuration box                  : hvcC+dvcC

Audio
ID                                       : 3
Format                                   : E-AC-3 JOC
Format/Info                              : Enhanced AC-3 with Joint Object Coding
Commercial name                          : Dolby Digital Plus with Dolby Atmos
Format profile                           : Blu-ray Disc
Codec ID                                 : ac-3
Duration                                 : 1 min 2 s
Bit rate mode                            : Constant
Bit rate                                 : 1 664 kb/s
Channel(s)                               : 8 channels
Channel layout                           : L R C LFE Ls Rs Lb Rb
Sampling rate                            : 48.0 kHz
Frame rate                               : 31.250 FPS (1536 SPF)
Bit depth                                : 16 bits
Compression mode                         : Lossy
Stream size                              : 12.5 MiB (2%)
Language                                 : Russian
Service kind                             : Complete Main
Default                                  : No
Encoded date                             : UTC 2019-06-13 18:12:29
Tagged date                              : UTC 2019-06-13 18:12:29
Complexity index                         : Not present / 16
Number of dynamic objects                : 15
Bed channel count                        : 1 channel
Bed channel configuration                : LFE

 

Link to comment
Share on other sites
  • Answers 2
  • Created
  • Last Reply

Top Posters For This Question

Popular Days

Top Posters For This Question

Popular Days

2 answers to this question

Recommended Posts

  • 0
td47 Proficient

td47

Posted
Posted (edited)

@Николай Долбня It is possible that one of the "expert mode settings" is not correct for some media types being decoded. I did see mention of a bug in some sort of "lookup table" for this stuff, in another forum. Try temporarily turning off the "dynamic tone-mapping" in settings -> Picture -> Picture Mode Settings. Then see if the affected test videos are improved or not.

If no difference, try testing with other modes off or on as needed, BUT- DO REMEMBER your initial settings, so you can get it back to your normal settings for regulat TV viewing. Take a photo of your settings on your phone or camera before starting changing anything.

NOTE: if you DO find that (e.g. dynamic tone-mapping) is the culprit, then report it to your country LG Support site, as this forum is ONLY a peer-to-peer enthusiasts forum, and is NOT OWNED OR RUN BY LG. If users do that, then there is more chance of a fix from LG.

Edited by td47
typo
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
 Share
Go to question listing

  • Similar Topics

    • LPT
      Screen goes in screen saver after 15 min when playing moves in App
      By LPT
      Hi.
      When Im playing a movie in an app on my LG OLED TV the screen is turned off after 15 minutter and only showing for the lack of other words its "digital fireworks» and the text "Turn on screen by pressing any button on remote except power button».
      Its really annoying. 
      Every power/eco mode is off and no timer is active?
      Anyone?
       
    • anishjp
      Support for Dolby Vision files encoded in MKV container
      By anishjp
      Hi LG
      When playing a Dolby Vision file encoded in MKV container format, the image is green/purple in colour. A quick googling says, this occurs due the default media player in WebOS not able to decode Dolby Vision MKV container files properly.
      When will this be fixed?
      Regards,
      Anish
    • mradyali
      get available subtitles for online video.
      By mradyali
      we are developing player for LG,  we want to get available subtitles  for the VOD, like this one

      link hidden, please login to view textTracks() didn't return any result , is their any custom API or internal call to get them?
      Note :  audioTracks() work like  charm.
    • Arthur Dent
      Can’t find information on power use for my LGOLED55C9PLA
      By Arthur Dent
      Just getting the runaround from LG, only want a baseline figure, they sent me this
       
      , our technicians have explained that we cannot calculate the unit's actual power consumption when not in standby because there are too many factors that could affect this calculation. These factors include how many pixel refreshers are run, whether the unit is connected to the internet, external devices connected, speakers connected, sound systems connected, HDD connected and recording set ups. I am afraid that we consequently cannot answer your question.

      we all know LG are not helpful to customers , but there’s no need to keep proving it.
      this TV has a good energy rating so figures must be available, they either dont care or understand what I am asking
       
      thanks
       
    • News Reporter
      LG One:Quick, Innovative Communication Solution for New Way of Working
      By News Reporter
      Designed for All Types of Business Usage Scenarios,
      Unique Display Solution Redefines Work in the New Era

      SEOUL, Oct. 19, 2021 — LG Electronics (LG) announces the launch of LG One:Quick, a display solution so revolutionary that its arrival brings with it a whole new category. Developed in response to the new ways people work, LG One: Quick has the potential to change and expand how individuals, coworkers and teams communicate in the new reality of remote working. LG One:Quick consists of One:Quick Works (model 55CT5WJ), One:Quick Flex (model 43HT3WJ) and One:Quick Share (model SC-00DA), a dedicated wireless screen sharing solution.*
      One:Quick Works is an advanced 55-inch 4K UHD video conferencing display and all-around productivity tool suitable for a variety of workplace environments such as a conference room. One:Quick Flex with its 43-inch 4K UHD touchscreen is designed with a movable stand to accommodate diverse usage scenarios across all types of businesses settings. Both models are based on the Windows platform and are compatible with a huge library of video conferencing applications and collaboration tools. Once paired with One:Quick Share, users can easily and quickly connect their laptops wirelessly to compatible LG digital signage products.
      One:Quick Works For Maximum Productivity
      A welcome addition to any conference space, LG One:Quick Works delivers seamless interactive communication for smooth, productive office meetings. A winner of Red Dot Award 2021 and iF Design Award 2021, this all-in-one solution features a built-in Windows PC, crisp 4K UHD camera, microphone, speaker and digital whiteboard. In addition to LG’s built-in video conferencing solution, One:Quick Remote Meeting, users can use shortcuts to effortlessly install popular video conferencing and collaboration apps such as Teams, Webex and Zoom to instantly enhance productivity. The high-gain microphone is effective in clearly capturing voices up to six meters away with minimal background noise while the 3,840 x 2,160 resolution camera automatically tracks and focuses on the individual speaking. Both the camera and microphone can be easily disabled for maximum privacy and peace of mind.
      One:Quick Works also offers easy-to-use management and control features. Ready out-of-the-box and free for the first six months, LG’s One:Quick Remote Meeting video conferencing application works seamlessly with One:Quick Works to share documents in various formats, perform real-time interactive drawings and automatically detect who’s speaking on the other end.
      One:Quick Flex For Ultimate Versatility
      LG One:Quick Flex is designed for a wide variety of business use scenarios such as small group meetings, one-on-one discussions and group presentations but is also an excellent option for hospitals, schools and homes where people may be working, learning or talking to other parties remotely. With a video camera that captures a wide 88-degree field of view, the display rotates to work in both landscape and portrait modes and features a split-view mode for easier multitasking. A microphone and camera, intuitive interface, full touch pen support and whiteboard functionality complete the package. One:Quick Flex can be mounted to a movable stand for easy transport between the shared meeting space to the CEO’s corner office for an important video conference.
      One:Quick Share For Wireless Screen Sharing  
      LG One:Quick Share allows users to effortlessly share their laptop screens with compatible LG digital signage models. After the simple connection process, users can share their PC screen by simply pressing the button on the One:Quick Share USB dongle. Switching the source device is just as easy, with up to four sources able to connect to LG digital signage products simultaneously. And with One:Quick Share, setting adjustments of connected LG signage products such as volume, picture mode and screen brightness can be performed without a remote control.
      “As a market leader in developing solutions for businesses, LG always strives to deliver thoughtfully-designed, technologically-advanced products that make work more productive and convenient,” said Paik Ki-mun, senior vice president and head of the Information Display business unit of LG Electronics Business Solutions Company. “Our new One:Quick series is a solution borne out of necessity by a new environment that forced us to think outside the box. By providing our customers with new ways to interact and get things done, we hope they will be able to better balance and enjoy work and life.”
      LG’s latest collection of advanced display solution products is designed to deliver an intuitive experience that enhances productivity and collaboration to take office communications to a whole new level of ease and convenience. LG’s One:Quick series will be available starting this month in Korea with key markets in North America, Europe and Asia to follow.
      # # #
      * Compatible with select LG digital signage products.

      link hidden, please login to view

  • Similar Tagged Content

    • Mahendra Chowdary
      Disney plus hotstar doesn't stream 4k HDR content
      By Mahendra Chowdary
      I've LG GX OLED which is the best tv in market yet it doesn't stream 4k HDR content in Disney plus hotstar.... But in all other platforms Disney plus hotstar is streaming 4k HDR content... Why not on WebOS.....? 
      By the way I've Disney plus hotstar premium subscription waste of money for taking that...

WEBOS FORUMS

MORE SECTIONS

FOLLOW US ON

×
×
  • Create New...