Quantcast
Jump to content

  • 0

OLED55C6V videoplayer displays green shaded picture for some Dolby Vision videofiles


Николай Долбня

Question

When I try to play some Dolby Vision video on my OLED55C6V from USB-flash or from DLNA-server (without any conversion) by the internal application for photo and video playback I see the picture painted green. Some Dolby Vision video is played properly. So can I change something in my television settings or in the video-file (I would be able to re-encode or remuxe it if I knew what should I change) for fixing the problem? Thank you beforehand!

Mediainfo file dump:

General
Complete name                            : N:\02.Chameleon.mp4
Format                                   : MPEG-4
Format profile                           : Base Media / Version 2
Codec ID                                 : mp42 (mp42/iso6/isom/msdh/dby1)
File size                                : 530 MiB
Duration                                 : 1 min 2 s
Overall bit rate                         : 70.9 Mb/s
Encoded date                             : UTC 2019-06-13 18:12:29
Tagged date                              : UTC 2019-06-13 18:12:29

Video #1
ID                                       : 1
Format                                   : HEVC
Format/Info                              : High Efficiency Video Coding
Format profile                           : Main [email protected]@High
HDR format                               : SMPTE ST 2086, HDR10 compatible
Codec ID                                 : hev1
Codec ID/Info                            : High Efficiency Video Coding
Duration                                 : 1 min 2 s
Bit rate                                 : 55.6 Mb/s
Width                                    : 3 840 pixels
Height                                   : 2 160 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 23.976 (24000/1001) FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0 (Type 2)
Bit depth                                : 10 bits
Bits/(Pixel*Frame)                       : 0.280
Stream size                              : 416 MiB (78%)
Default                                  : No
Encoded date                             : UTC 2019-06-13 18:12:29
Tagged date                              : UTC 2019-06-13 18:12:29
Color range                              : Limited
Color primaries                          : BT.2020
Transfer characteristics                 : PQ
Matrix coefficients                      : BT.2020 non-constant
Mastering display color primaries        : Display P3
Mastering display luminance              : min: 0.0050 cd/m2, max: 4000 cd/m2
Maximum Content Light Level              : 1000 cd/m2
Maximum Frame-Average Light Level        : 60 cd/m2
Codec configuration box                  : hvcC

Video #2
ID                                       : 2
Format                                   : HEVC
Format/Info                              : High Efficiency Video Coding
Format profile                           : Main [email protected]@High
HDR format                               : Dolby Vision, Version 1.0, dvhe.07.06, EL+RPU / SMPTE ST 2086, HDR10 compatible
Codec ID                                 : dvhe
Codec ID/Info                            : High Efficiency Video Coding with Dolby Vision
Duration                                 : 1 min 2 s
Bit rate                                 : 13.6 Mb/s
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 23.976 (24000/1001) FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0 (Type 2)
Bit depth                                : 10 bits
Bits/(Pixel*Frame)                       : 0.274
Stream size                              : 102 MiB (19%)
Default                                  : No
Encoded date                             : UTC 2019-06-13 18:12:29
Tagged date                              : UTC 2019-06-13 18:12:29
Color range                              : Limited
Color primaries                          : BT.2020
Transfer characteristics                 : PQ
Matrix coefficients                      : BT.2020 non-constant
Mastering display color primaries        : Display P3
Mastering display luminance              : min: 0.0050 cd/m2, max: 4000 cd/m2
Codec configuration box                  : hvcC+dvcC

Audio
ID                                       : 3
Format                                   : E-AC-3 JOC
Format/Info                              : Enhanced AC-3 with Joint Object Coding
Commercial name                          : Dolby Digital Plus with Dolby Atmos
Format profile                           : Blu-ray Disc
Codec ID                                 : ac-3
Duration                                 : 1 min 2 s
Bit rate mode                            : Constant
Bit rate                                 : 1 664 kb/s
Channel(s)                               : 8 channels
Channel layout                           : L R C LFE Ls Rs Lb Rb
Sampling rate                            : 48.0 kHz
Frame rate                               : 31.250 FPS (1536 SPF)
Bit depth                                : 16 bits
Compression mode                         : Lossy
Stream size                              : 12.5 MiB (2%)
Language                                 : Russian
Service kind                             : Complete Main
Default                                  : No
Encoded date                             : UTC 2019-06-13 18:12:29
Tagged date                              : UTC 2019-06-13 18:12:29
Complexity index                         : Not present / 16
Number of dynamic objects                : 15
Bed channel count                        : 1 channel
Bed channel configuration                : LFE

 

Link to comment
Share on other sites

2 answers to this question

Recommended Posts

  • 0

@Николай Долбня It is possible that one of the "expert mode settings" is not correct for some media types being decoded. I did see mention of a bug in some sort of "lookup table" for this stuff, in another forum. Try temporarily turning off the "dynamic tone-mapping" in settings -> Picture -> Picture Mode Settings. Then see if the affected test videos are improved or not.

If no difference, try testing with other modes off or on as needed, BUT- DO REMEMBER your initial settings, so you can get it back to your normal settings for regulat TV viewing. Take a photo of your settings on your phone or camera before starting changing anything.

NOTE: if you DO find that (e.g. dynamic tone-mapping) is the culprit, then report it to your country LG Support site, as this forum is ONLY a peer-to-peer enthusiasts forum, and is NOT OWNED OR RUN BY LG. If users do that, then there is more chance of a fix from LG.

Edited by td47
typo
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Topics

    • By News Reporter
      Hanok, traditional Korean houses, are renowned for their aesthetic beauty construction and harmonious integration with nature. Inspired by this distinctive architectural form – prized for its energy efficiency, natural ventilation and lighting – LG Spain has constructed an AI-powered home named ‘Another Hanok.’ This innovative abode showcases LG’s latest technological and design advancements and highlights some of the ecologically-focused projects undertaken as part of LG Spain’s ‘Smart Green’ movement.

      During the Another Hanok opening ceremony, LG reaffirmed its commitment to supporting the global climate response through its ongoing ESG initiatives and sustainable product solutions. The event was attended by 80 guests, including the president of LG Spain, local and Korean government officials and representatives from various partner companies. Since establishing the Smart Green movement in 2017, LG Spain has developed product solutions aimed at reducing environmental harm while encouraging and fostering community engagement.
      Efficient Innovations for Sustainable Dwellings
      Self-sufficient, connected and sustainably powered, Another Hanok embraces and embodies LG’s Smart Green philosophy. The house produces, stores, saves and shares clean energy, achieving 100 percent energy independence* through the use of LG’s state-of-the-art technologies as a way to reduce its environmental impact.

      Leading up to the entrance of Another Hanok is a beautifully designed pathway that inspires feelings of peace and tranquility while reminding visitors of the pressing environmental issues facing our planet. As visitors approach the house, they encounter a variety of interactive displays and installations that spotlight the challenges of reducing carbon emissions and the urgent need for companies and consumers to adopt responsible practices.

      Inside, visitors can explore several spaces, each focused on different aspects of sustainable living. From energy-efficient appliances to advanced HVAC systems, Another Hanok demonstrates how LG’s cutting-edge technologies and solutions can help create a net-zero-energy home. The seamless installation of the LG Therma V R290 Monobloc heat pump contributes to the house’s efficient use of power, while ensuring the reliable heating and cooling for visitor comfort. Conveniently, the solution’s energy consumption can be monitored through the ThinQ Energy Service. Additionally, surplus energy produced by the solar panels installed on the roof of Another Hanok is stored in LG’s energy storage system.

      Expanding the Smart Green Movement
      Launched in 2017, LG Spain’s Smart Green movement is an initiative that continues to help regenerate local environments and ecosystems. The movement’s goals include planting 48 million trees (Smart Green Trees), repopulating 48 million Iberian bees to ensure the pollination of countless endemic plant species (Smart Green Bees), and reviving the health of the Mediterranean Sea (Smart Green Seas).

      The ‘Another Life’ Experience
      Another Hanok is a part of LG’s ‘Another Life’ series, a collection of offline experience spaces that provide customers with unique opportunities to interact with LG’s lifestyle-enhancing products. Each of these spaces offers a welcoming atmosphere along with compelling displays and exhibits that promote sustainability and responsible technological innovation. Beginning in South Korea in 2022, the series has since expanded internationally with the addition of sites such as ‘Another Saigon’ in Vietnam.

      LG views Another Hanok as a new, more-engaging kind of B2B showroom, where its European B2B clients can see first-hand the company’s strong commitment to achieving carbon neutrality. In the spirit of its Life’s Good philosophy, LG will continue to innovate and inspire, leveraging its technology leadership to help usher in a new era of sustainability.
      # # #
      * Average yearly photovoltaic (PV) power generation at Another Hanok is 22,030 kWh while average monthly power consumption is 16,870kWh. Actual power generation and power usage may vary.

      link hidden, please login to view
    • By News Reporter
      Augmented/Mixed Reality, webOS, AI and 5G Telematics Technology Combine
      to Bring Smart Life Solutions to the in-Vehicle Environment 

      SEOUL, June 6, 2024 — LG Electronics (LG), a technology leader in the mobility sector, is driving the transition to software-defined vehicles (SDVs) with its pioneering LG AlphaWare. An advanced, innovative, and user-centric suite of software, LG AlphaWare is designed to deliver immersive in-cabin experiences and will expand the definition and expectations of future automotive. LG’s cutting-edge software solutions were introduced this week at AutoTech: Detroit, where the company also shared its insights and approach to revolutionizing the SDV business model. 
      During LG’s presentation at AutoTech: Detroit, Valentin Janiaut, LG Vehicle component Solutions Company’s software solutions leader, discussed several key topics concerning the transition to SDVs. He emphasized the emerging trend of vehicles becoming extensions of people’s personal space, providing seamless connectivity for work and relaxation, and transforming the car into far more than just a means of transportation. LG AlphaWare will play a central role in enabling SDVs to become ‘living spaces on wheels’ through its ability to facilitate user-experiences similar to those offered by LG’s consumer electronics for the home. 
      The LG AlphaWare suite of software consists of five sophisticated core solutions that work together to enhance the in-vehicle experience. Boasting comprehensive support and seamless integration with OEM in-vehicle systems, AlphaWare empowers mobility providers to overcome technical challenges and deliver home-like comfort and connectivity to drivers and passengers: 
      PlayWare – an entertainment platform that enhances the in-vehicle infotainment experience through the delivery of high-definition content and superior sound quality. Leveraging LG’s partnerships with major streaming apps, sports and news channels, PlayWare brings the LG TV experience into the car. The platform requires minimal memory resources to run quickly and smoothly, while displaying content in stunning 4K definition for passengers’ viewing enjoyment. The platform also utilizes AI Audio technology, adapted from LG TVs, to upgrade audio content into convincing spatial sound, making every journey an immersive auditory event.   MetaWare – enhances the driving experience by leveraging augmented- and mixed-reality technologies to deliver meaningful information across various displays, from AR HUDs to clusters and central panels. MetaWare supports the procedural generation of realistic 3D environments, transforming standard 2D map data into dynamic, immersive visuals. This feature aids drivers in better understanding their car’s ADAS and navigation system information, providing a more engaging and intuitive driving experience.   VisionWare – an AI and Advanced Driver Assistance System (ADAS) platform that analyzes driver and passenger behavior through an advanced monitoring system which employs an AI algorithm, software framework, electronic control unit and camera technologies. VisionWare incorporates driver monitoring systems to prevent distractions and hazards that may occur when driving. It also features an interior monitoring system that analyzes the status of all passengers, detecting seat belt usage, hand gestures, behavior patterns, and the presence of children, to deliver a next-generation user experience.  BaseWare – the “backbone” of the vehicle, offers a comprehensive collection of versatile software modules to enrich OEM’s existing vehicle operating systems and assist in building new platforms. Engineered to support the essential lifecycle of a car, BaseWare facilitates reliable real-time management and simplifies service abstraction and development. An example of the components included is a Mixed Critical Orchestrator, which supports the management of service execution both on-device and in the cloud while adhering to strict industry safety requirements.  OpsWare – the central operations platform, designed to enhance collaboration among software developers. This platform facilitates seamless interaction across global teams throughout the entire software development process, from design to deployment. Alongside fostering collaboration, OpsWare prioritizes robust cybersecurity management, providing comprehensive support for long-term maintenance. LG’s Cybersecurity-as-a-Service offers continuous monitoring and in-depth analysis of cybersecurity risks to ensure vehicles’ software remains secure against emerging threats. Through its diverse capabilities, OpsWare supports OEMs in maintaining high security and in improving the efficiency of their software lifecycle management.  LG AlphaWare reinforces LG’s portfolio of state-of-the-art vehicle solutions and supports the company’s continuing transformation into a Smart Life Solutions company. A well-established and leading home appliance brand, LG continues its expansion in the mobility sector to connect and enrich customers’ experiences and spaces in meaningful ways. 
      “With our AlphaWare, we will deliver a safer and more enjoyable vehicle experience in the SDV era,” said Eun Seok-hyun, president of LG Vehicle component Solutions Company. “SDVs represent a shift not only in technology but in the entire ecosystem of vehicle manufacturing, usage and ownership. With the introduction of our advanced software suite for vehicles, LG is leading the way for new innovation and development across the automotive sector.” 
      For more information on LG’s vehicle solutions and LG AlphaWare, visit
      link hidden, please login to view.  # # # 

    • By News Reporter
      LG Smart TV Users Receive 3-Month Free Trial for Apple Music, Celebrating
      First Arrival of Apple Music’s Spatial Audio with Dolby Atmos Available on TVs

      SEOUL, May 2, 2024 — LG Electronics (LG) introduces a new and thrilling feature on its smart TVs for users who enjoy streaming music. LG Smart TVs, including OLED models and QNED models with Dolby Atmos®,1 are the first TVs to support Spatial Audio with Dolby Atmos from Apple Music. Available starting this week, the trailblazing immersive music experience mesmerizes listeners with compelling sound and elevates audio pleasure to new heights.
      To celebrate this remarkable milestone, LG is offering three months of Apple Music free to LG Smart TV users worldwide.2 The 3-month free trial is available within the Apple Music app of compatible LG Smart TVs (2018 models and later) running webOS 4.0 and higher, as well as lifestyle screen models StanbyME, StanbyME Go and MyView Smart Monitor.
      Apple Music is an ad-free streaming service with a massive library that allows subscribers to listen to over 100 million songs and 30,000 expertly curated playlists. Apple Music also presents a range of exclusive content including Apple Music Live, a concert series featuring live video stream, a post-show video playback, live-recorded albums and exclusive pre-show artist interviews. LG Smart TV users can effortlessly access Apple Music by voice command, in the LG Content Store, Apps or through the Music Quick Card3 on the Home Screen, which serves as a convenient portal to uninterrupted listening entertainment.
      Music available in Dolby Atmos further enriches the audio experience, delivering an elevated level of clarity and depth with multi-dimensional sound. Apple Music automatically plays Dolby Atmos tracks on compatible LG Smart TVs, and when paired with Dolby Atmos-enabled LG soundbar models, the sound harmonizes to immerse listeners in a next-level listening experience. What’s more, there’s no need to adjust the volume when you switch to listening Dolby Atmos tracks, thanks to the loudness normalization algorithm implemented.
      Even on LG Smart TVs not supported by Dolby Atmos, users can still enjoy mesmerizing sound of Dolby Atmos by connecting to a Dolby Atmos LG soundbar.4 LG Smart TVs can also directly connect to Apple AirPod or other Apple devices via Bluetooth to enjoy Dolby Atmos.
      Songs and albums available in Dolby Atmos are clearly labeled on Apple Music with a badge on the album’s detail page. Music lovers can easily explore their favorite tunes available in Dolby Atmos with Apple Music’s extensive range of curated playlists.
      “The introduction of Dolby Atmos through Apple Music on LG TVs transforms how we listen to music on the big screen,” said Chris Jo, senior vice-president of platform business at LG Home Entertainment Company. “LG is dedicated to elevating the content streaming experience for music enthusiasts around the world, and we will continue to offer easy access to and great music experience across devices.”
      LG continues to elevate the audio experience with immersive sound and a diverse range of content. LG Smart TV users can effortlessly help users discover new features and services through the easy-to-use webOS platform.
      # # #
      1 Apple Spatial Audio with Dolby Atmos is available on LG OLED TV models launched from 2018 to 2024 and QNED TV models Q90T and above.
      2 The promotion will commence in 137 markets on April 30, and on September 1 in the UK. The promotion will conclude in all markets on April 29, 2025.
      3 Music Quick Card is available on LG 2022 TVs (4K and 8K OLED, QNED), 2023 and 2024 TV models (UHD and above models).
      4 Feature is available when pairing to the Dolby Atmos-supported LG soundbar such as 2024 models: S95TR, S90TY, S90TR, S77TY, S75TR, S70TR, S70TY, TV matching models SG10TY, SC9S; 2023 models: SE6S, S77S or 2022 models: S95QR, S90QY, S80QR, S80QY, S75Q.

      link hidden, please login to view
    • By IVANO
      Hello to everyone, 
      I'm Ivano from Italy.
      I use Disney Plus on my Lg Tv OLED C2 55" but when I play film  Dolby Atmos don't run. With Apple TV+ or Netflix yes.
      I use also soundbar LG SPD75YA connected with eArc and  Dolby Atmos but also in this case I have Disney Plus issue
       
      I have last firmware and WebOS 23
       
      Thanks a lot 
       
       
    • By dolbnya
      I have a mediaplayer connected to my TV OLED55C6V through HDMI. For every video playback the player tries to select an output HDMI signal format automatically depending on both video framerate/resolution and framerate/resolution supported by the connected TV to show the video as close to original as possible with the TV without any scaling. And here I have a problem: the maximum resolution the player selects is 1080p despite of the videofile has resolution 4k and the TV supports playback of the input signal up to 4K60p. I can change the output signal resolution on the player manually after blayback starting and it works, but it's not convenient. As far as I know the only way of getting information about videosignal format supported by TV for the player is EDID on HDMI channel. So is it possible to fix the issue? Maybe some hidden setting in TV could change the version of EDID?
  • Similar Tagged Content

×
×
  • Create New...