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Abouth the magic remote


Avishka

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I have my LG TV UH7700 for more than 2 years now and the Magic Remote worked fine until 3 days ago, I remember the was a recent firmware update. Now I have the same problem you posted, I registered and de-registered it multiple times and it works at some point but then doesn’t do more than turn the tv on and off. Sometimes it starts to work, but then stops again. At certain times it fails to register, but then, it is when it works and do more functions for a while, until it registers again and stops working. Have changed batteries, and done everything recommended, but still fails. I guess it is a firmware/software problem.

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On 5/21/2019 at 11:19 AM, maxmexico said:

I have my LG TV UH7700 for more than 2 years now and the Magic Remote worked fine until 3 days ago, I remember the was a recent firmware update. Now I have the same problem you posted, I registered and de-registered it multiple times and it works at some point but then doesn’t do more than turn the tv on and off. Sometimes it starts to work, but then stops again. At certain times it fails to register, but then, it is when it works and do more functions for a while, until it registers again and stops working. Have changed batteries, and done everything recommended, but still fails. I guess it is a firmware/software problem.

Hello!

I have found the simplest solution from another forum, and worked perfectly for me:

Best Answer

Here was my solution, after suffering the exact same issue (Hitting the OK/Scroll button resulted in "Bluetooth service needs to be initialized").

1. Turn off the TV
2. Unplug the TV
3. Wait 15 seconds
4. Plug in the TV
5. Turn on the TV via the power button on the TV itself (Not the remote)
6. Click the OK/Scroll button on the remote

This should initialize a pairing. Hopefully this helps somebody that has the same issue.
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I Had this problem also and found buy making sure the TV was properly turned off each time I shut it down, then the TV and Remote always connect properly.

Go to Settings / General / Quick start+ (to OFF)

This will make sure the TV turns properly off and not just goes to sleep.

This fixed the remote control issue for me....

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