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Noel Walker

LG webOS TV not loading Plex app (Network Error -337)

Question

When trying to load the Plex app on an LGWebOs smart TV, app says :-

CHECK NETWORK CONNECTION    Error CODE : -337

This may be a temporary issue. 
Please try again later. 

(RETRY)     (EXIT APP)

 

  • Firstly my network connection is fine. Netflix and YouTube loads and runs just seamlessly.
  • This has only been happening in the last few months
  • If I (RETRY) after a long wait sometimes it connects and loads correctly or I get the same error again.
  • I have tried other Plex clients on my home server and they work just fine. 

Specs:

  • LG OLED65C8PTA TV running Web OS 04.10.15.
  • LG Plex client app is version 2.1.6 from Sep 2016
  • Plex server is on my QNAP NAS and at version 1.13.5.291 from Sep 2018.

I guess my question is, if the LG Plex client app hasn't changed since 2016 and my Plex server is working for other clients, then what is going wrong?

Cheers
Noel
 

20190428_075928.jpg

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On 4/27/2019 at 6:26 PM, Noel Walker said:

When trying to load the Plex app on an LGWebOs smart TV, app says :-

CHECK NETWORK CONNECTION    Error CODE : -337

This may be a temporary issue. 
Please try again later. 

(RETRY)     (EXIT APP)

 

  • Firstly my network connection is fine. Netflix and YouTube loads and runs just seamlessly.
  • This has only been happening in the last few months
  • If I (RETRY) after a long wait sometimes it connects and loads correctly or I get the same error again.
  • I have tried other Plex clients on my home server and they work just fine. 

Specs:

  • LG OLED65C8PTA TV running Web OS 04.10.15.
  • LG Plex client app is version 2.1.6 from Sep 2016
  • Plex server is on my QNAP NAS and at version 1.13.5.291 from Sep 2018.

I guess my question is, if the LG Plex client app hasn't changed since 2016 and my Plex server is working for other clients, then what is going wrong?

Cheers
Noel
 

20190428_075928.jpg

 

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Not sure what your problem is but you can try xplay which is a plex client.  You can get it from the app store.  They keep it updated.  FYI:  my plex app works and I actually use both apps.  Sorry I can't be more helpful with your main issue.

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