Quantcast
Jump to content

  • 0

No cursor appearing using magic remote


Question

Posted

Hi,

I've recently purchased a WebOS TV UK6400PVC and magic remote came with it. The software version is 4.10.30.

The buttons work fine but for some reason, I can't get the cursor to appear on screen.

Appreciate the help. Thanks

5 answers to this question

Recommended Posts

  • 1
Posted

i find a solution that i didn't see anywhere in the internet this did work for me 

if you get the message of Bluetooth service needs to be initiated hold home button and back(exit) button for 5 second and then restart you tv after tv started hold the ok button until you remote and tv get paired if this happens a messenger will appear on TV and  if this fixed you remote OK if didn't read next paragraph 

if you magic controller do crazy things like sometime the pointer works sometimes not and sometime the hole controller not working just do this 

install a WiFi analyzer on your phone then see what Chanel you WiFi router modem works in then go to the WiFi setting and change it i did change from Chanel 13 to Chanel 6 and now everything do work really good

  • 0
Posted
15 hours ago, PeterV said:

Normally, to get the cursor you have to shake the magic remote.

I know that's one way to turn the cursor on, the other is scrolling the mouse wheel.  

I've tried both with NO success. Thanks for your help though

  • 0
Posted
On 12/3/2019 at 10:00 PM, ebi ph said:

i find a solution that i didn't see anywhere in the internet this did work for me 

if you get the message of Bluetooth service needs to be initiated hold home button and back(exit) button for 5 second and then restart you tv after tv started hold the ok button until you remote and tv get paired if this happens a messenger will appear on TV and  if this fixed you remote OK if didn't read next paragraph 

if you magic controller do crazy things like sometime the pointer works sometimes not and sometime the hole controller not working just do this 

install a WiFi analyzer on your phone then see what Chanel you WiFi router modem works in then go to the WiFi setting and change it i did change from Chanel 13 to Chanel 6 and now everything do work really good

Thank you @ebi ph 5 yrs later, the first method worked for me.

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...