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Hotstar Premium Content Playback Issue


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    • By Mimiu
      As the title says, please fix ASAP playback of Profile 7 (FEL/MEL) inside Matroska (.mkv) container.

      On WEB OS 24 it was working with backwards compatibility to HDR10 base layer - in other words the Dolby Vision was omitted.

      Currently in WEBOS 25 the files won't work/play.

      As LG started to support Profile 8 Dolby Vision from WEB OS 25 in MKV properly, this should be easy fix for LG. 

      Example of MediaInfo of Profile 7:

       
      Video ID : 1 Format : HEVC Format/Info : High Efficiency Video Coding Format profile : Main [email protected]@High HDR format : Dolby Vision, Version 1.0, Profile 7.6, dvhe.07.06, BL+EL+RPU, no metadata compression, Blu-ray compatible / SMPTE ST 2086, Version HDR10, HDR10 compatible Codec ID : V_MPEGH/ISO/HEVC Duration : 1 h 25 min Bit rate : 55.3 Mb/s Width : 3 840 pixels Height : 2 160 pixels Display aspect ratio : 16:9 Frame rate mode : Constant Frame rate : 23.976 (24000/1001) FPS Color space : YUV Chroma subsampling : 4:2:0 (Type 2) Bit depth : 10 bits Bits/(Pixel*Frame) : 0.278 Stream size : 32.9 GiB (91%) Language : English Default : Yes Forced : No Color range : Limited Color primaries : BT.2020 Transfer characteristics : PQ Matrix coefficients : BT.2020 non-constant Mastering display color primaries : BT.2020 Mastering display luminance : min: 0.0001 cd/m2, max: 1000 cd/m2 Maximum Content Light Level : 966 cd/m2 Maximum Frame-Average Light Level : 223 cd/m2 Cheers and thank you.
       
       
    • By Arthur
      Hello,
       
      It would be nice to have an ability to play video (not only?) content from folder in shuffle mode.
       
      Thanks.
    • By News Reporter
      Company Unveils Expanded AI-Powered SIGNATURE Lineup With Advanced
      Performance and Refined Minimal Design

      SEOUL, Dec. 15, 2025 — LG Electronics (LG) is presenting the next evolution of its premium LG SIGNATURE brand at CES 2026 in Las Vegas (January 6-9). Marking a decade of innovation, the latest LG SIGNATURE collections introduce an expanded range of products that blend powerful AI capabilities and elevated design – while preserving the brand’s timeless aesthetics of quiet luxury.
      Powered by LG’s AI Core-Tech, the new LG SIGNATURE lineup brings enhanced intelligence and seamless convenience to everyday living. With a suite of AI-driven features and generative AI functions, the appliances provide personalized experiences designed to maximize user convenience.
      As the centerpiece of the showcase is the new LG SIGNATURE refrigerator, which embodies LG’s vision for the intelligent kitchen. Equipped with conversational AI based on Large Language Model (LLM) technology, the refrigerator supports natural-language-based interactions to provide tailored suggestions.1 A new 6.8-inch LCD display complements LG’s advanced AI technologies, helping maintain cooling levels for optimal freshness. Additionally, the AI Fresh feature monitors temperature fluctuations based on user patterns and pre-cools the interior – up to two hours before an anticipated door opening.
      For even greater convenience, the LG SIGNATURE Smart InstaView refrigerator streamlines food management through ThinQ Food, which uses an internal camera to help identify ingredients, suggest recipes and offer creative substitutions based on the items inside.2 When not in use, you can set elegant visuals to appear on the T-OLED InstaView panel, enriching the ambience and transforming the kitchen into an expressive, inspiring space.
      To elevate the cooking experience, the LG SIGNATURE Oven Range offers functions such as Gourmet AI, which uses an AI camera inside the oven to identify more than 85 dishes and automatically select the ideal cooking settings. The AI Browning feature monitors bread as it bakes and sends a notification through the ThinQ app when it reaches the preset level of doneness. Connected smartphone features include real-time monitoring, a time-lapse recap after cooking and easy sharing on social media.
      The new SIGNATURE lineup stays true to its Refined Minimal design identity – a unified aesthetic defined by sleek horizontal lines, iconic gold accents and meticulous craftsmanship. Reflecting the brand’s heritage of excellence, the latest products balance elegant design with maximized capacity and enhanced AI-driven performance.
      LG will introduce three new LG SIGNATURE design collections – Seamless, Iconic and Tailored – giving consumers the freedom to choose products that best fit their needs and personal style. Built to meet the highest performance standards, the collections incorporate bold materials that create a confident presence in the home. Aligned with this approach, LG aims to broaden its premium customer base by strengthening region-specific strategies and accelerating growth across global high-end markets.
      In addition, LG SIGNATURE will showcase immersive spaces in collaboration with Italian high-end living brand Poliform, demonstrating how the appliances harmonize with luxury interiors to deliver thoughtfully orchestrated premium living solutions.
      “LG SIGNATURE brings design, performance and experience together in tune, redefining the future of luxury in the home and setting a new standard for premium appliances,” said Baek Seung-tae, president of the LG Home Appliance Solution Company. “Marking its 10th anniversary, the expanded LG SIGNATURE lineup continues to lead the global market for customers seeking a more expressive, elevated lifestyle.”
      Visitors to CES 2026 can explore the new additions to the all-new LG SIGNATURE lineup at LG’s booth from January 6-9 (#15004, Las Vegas Convention Center).
      # # #
      1 Response accuracy may vary depending on user input and operating conditions.
      2 Recognition results may vary depending on food type and placement.

      link hidden, please login to view
    • By News Reporter
      Recent Updates Provide LG Smart TV Users With Access to a Versatile News Portal,
      a Practical Browser and More News Content From Global Partnerships

      SEOUL, Dec. 12, 2025 — LG Electronics (LG) is bringing updates to its webOS smart TV platform to deliver faster, smarter and more engaging ways to explore news content. With news being one of the most accessed types of content on TVs, LG is dedicated to providing streamlined access to free news channels, podcasts and more through the News Portal and web browser on its convenient webOS platform.
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      Easy to access from the dedicated Q-card, the News Portal offers a streamlined path to news discovery for owners of LG Smart TVs running webOS 253 in nine countries:  the U.S., the U.K., Mexico, Brazil, Germany, Spain, Italy, France and South Korea.
      By integrating multiple content sources and features into one destination, the News Portal simplifies navigation and serves as an all-in-one hub for news. Users can view the latest live and on-demand news curated from trusted sources like Haystack News in the Trending News4 section; Live news content from LG Channels, the company’s free ad-supported streaming TV (FAST) service; podcasts from LG Radio+,5 the company’s free audio streaming service; and selected news content from major news outlets. With its intuitive interface, the portal helps users stay informed with ease.
      LG has also upgraded the platform’s web browser, accessible from the home screen,6 to make it easier to keep up with recent news and information. Featuring an integrated search engine that delivers tailored results for each region,7 the browser helps users quickly find the most relevant stories. Below the search bar, frequently visited website shortcuts appear along with recommended sites.
      The browser interface additionally highlights the Trending News section for the most popular news, while the Picks for You section offers personalized recommendations aligned with individual interests.
      “LG is enhancing the viewing experience with a refined UI for the News Q-card, making live news watching effortless and more accessible,” said Chris Jo, head of the webOS Platform Business Center at the LG Media Entertainment Solution Company. “This upgrade, along with our Haystack partnership, ensures users can seamlessly explore a wider range of free-to-watch content tailored to their interest and preferences.”
      Stay connected with 
      link hidden, please login to view for the latest news and updates. # # #
      1 LG TVs compatible include 2026 LG OLED TV, QNED TV, down to UHD TV models. Model variation may apply.
      2 HayStack News Service is accessible via News Portal in select markets including the US, the UK, Germany, Mexico and Brazil.
      3 2025 TVs and older select TV models which have been updated to carry webOS25 10.2.0 software version.
      4 Functionality varies by market.
      5 LG Radio+ service is currently available in the U.S., UK, France, Germany, Italy, Spain and South Korea.
      6 The web browser can be accessible from the home screen in select platforms and markets.
      7 The search engine can operate differently by region, supported by Naver in Korea and Google in other countries. Browser’ UI and functionality varies by market.

    • By akhilesh malladi
      hi, Friends,

      i have finally fixed the HDMI ARC issue.
      Apparently some people also had the same issue and couldnt figure out whats wrong.
      After reading through AVSForums, I finally understood that LG had a bug in HDMI operation as well..

      The problem happens when your TV is already sending sound through HDMI ARC to a AVR and you try to connect additional sources like dth or blueray player to additional HDMI ports of TV and AVR. Once you add additional sources, you might try to use LG's device connector setting to control the device and this is where HDMI ARC stops working.

      Solution:
      disconnect all hdmi ports of TV and AVR.
      Full reset TV and AVR.
      Only Connect HDMI ARC port of TV with HDMI ARC OUT of AVR. Enable ARC feature on both TV and AVR. Open LG TV internal app,
      and check if sound is coming properly to AVR.
      Now you Connect All additional sources to other HDMI ports of TV and nothing should be connected to AVR.
      You may use LG device connector setting to configure the magic remote to control them.

      MY current setup of TV:
      HDMI 1: Airtel DTH.
      HDMI 2: ARC connected to Denon AVR 1500H.
      HDMI 3: ACT Television(Using this to play hotstar premium content as LG inbuilt APP is not playing it)

      Good news:
      LG magic remote can control all 3 devices seamlessly and thats a great ease for customers.
      I shall appreciate LG for this.

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