My remote and tv were working perfectly fine until my power button wouldn’t turn my tv off. Every other button worked except the power button so I changed the batteries and nothing changed. So then I pressed the home and back button thing and it de-registered my remote. So when I press ok to re-register my remote nothing was working on the remote at all. The power light still turns on with every button I press but will not connect back to the tv. So I then download the thinkQ app and oroceed to reset my tv. Which was probably the worst mistake I could make because now my tv is stuck on “press the ok(wheel) button on your remote” and cannot detect the remote what so ever. I keep calling customer care but they keep telling me to buy a new remote which I don’t think is the problem since it works on my other lg tvs in the home. I’m stuck with a tv that won’t display anything but press ok(wheel) button on your remote.
By Rob E
I recently bought myself a LG OLED42C24LA. I’m very happy with it apart from one issue I have noticed.
When watching hd channels using the built in antenna tuner the sound repeatedly cuts out just for a mili second each time. This is usually when there is a lot of background sound and lots of movement in the picture or if its moving from from one cut to the next. So things like an action sequence.
This does not happen if I’m watching the same program on sd on the built in tuner or in hd on a set top box or on iPlayer. Otherwise the picture and sound are great. This makes me think its something to do with the tv and the inbuilt tuner.
The tv is reporting the signal strength as 95% and signal quality at 100%.
My intention was that this tv could replace the set top box I’m paying talk talk for. I’m hoping this group may have seen this before or have some suggestions on how to resolve this. I did search the forum for similar questions but didn’t see anything I could use.
I’d really appreciate any help you can give me.
Every time I try to download an app on my LG Smart Tv, even though I’m already logged in it prompts me “you need to log in to install this app, do you want to log in?”. When I choose yes, it takes me to another screen and says “select account to log in with”, but my account is already selected (indicated by a green tick on the top right of my user icon). Even when I click okay on my control, I can’t proceed from this page. I essentially can’t download any apps because I can’t move on from this screen. Is there a solution or other method to download apps?
LG Debuts First Joint Virtual Care Solution With Amwell at HLTH 2022 to Address Hospital Workforce ShortagesBy News Reporter
New Carepoint Solution Leverages Existing LG Healthcare TVs and Features Advanced Monitoring Capabilities to Improve Efficiency of Bedside Care Response and Maximize Resources
LAS VEGAS, Nov. 15, 2022 — Global innovator
link hidden, please login to view (LG) announced its first joint solution with digital healthcare enablement leader ®, designed to expand the boundaries of digital health innovation and address a major issue faced by hospitals across the country – workforce shortages. Showcased at HLTH 2022, the Carepoint TV Kit, by LG and powered by the Amwell Converge platform, leverages existing LG healthcare TVs, a leading brand of TVs in hospitals and healthcare facilities, in patient rooms to allow providers to remotely engage, monitor and discharge patients, thereby reducing healthcare professionals’ workload.
The new solution, called the Carepoint TV Kit 200L, is engineered to expand clinicians and care teams reach through virtual rounding, nursing, e-sitting and isolation room monitoring. This enables tasks like patient admission and discharge, medical reconciliation, care coordination with patients, family members and other providers and patient monitoring all to be done from one convenient location, resulting in increased efficiencies, reduced drive-time and rounding time, maximized resources and optimized time and space.
“We’re spearheading a digital transformation of the healthcare system in hospitals by providing an innovative platform that makes care more virtual, accessible and efficient while helping to improve quality of care,” said Atul Singh, general manager for Digital Health at LG Electronics. “Our new TV Kit solution helps alleviate the challenges that hospitals struggle with day-to-day, such as better managing labor shortages and offering clinicians and care teams greater flexibility and easier access to patients.”
“We are facing an all-time high level of healthcare worker burnout and financial constraint spurred by the pandemic. Technology innovation such as this can reduce the burden on clinicians and care teams while improving patient engagement and ultimately enabling a better care experience for all,” said Susan Worthy, Chief Marketing Officer at Amwell. “We are honored to continue expanding our partnership with LG as we work together to empower hospitals and their staff with the tools and innovations necessary to achieve their goals.”
LG and Amwell first announced a collaboration in as part of LG’s strategic vision for creating new socially impactful products and services for the next generation. LG is the longtime largest provider of smart TVs for hospital patient rooms in the United States. Now the global electronics giant is further increasing its focus on innovation and expanding its healthcare portfolio. As a dedicated partner, LG is committed to working Amwell and its Converge platform to help deliver on its promise of healthcare innovation.
To learn more about the Carepoint TV Kit 200L solution visit or
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We ran an ARC sound bar with surround sound on a C9 OLED TV - this works fine . I would like to add a bluetooth headphone for my partner to use as her hearing is getting worse but key is to operate both the sound bar and the bluetooth headphones at same time - Has anyone done this . I can see away to do it with internal speaker option but quaility of speakers is not too good on the C9.