After updating to the latest web browser with new user interface on LG C9, subtitles on all streaming websites disappears every 2-3mins.
Video continues to play without subs. The subtitles will re-appear if I move the magic remote but disappears again after 3mins.
Should be a widespread issue as it's also happening on Youtube.com videos with subs. Un-related but Play/Stop button on magic remote also stop working on the new browser.
By Marko D
Subtitles as well as all html elements beside video disappear on every website after 2 minutes. The only way to bring them back is to activate cursor with magic remote. This started happening around the beginning of July when new LG browser update rolled out. I managed to get around this by resetting TV to factory settings and evading browser update. This worked until 23rd of July when Web OS update came along . Thinking that problem might be solved i installed it. Turns out this update just integrated this browser error into the OS and now even after resetting to factory the problem cant be avoided. LG had just made the error which could be evaded by downgrading browser mandatory instead of fixing it. This is disgrace. If I had a company with 5 employees the update with error would have never entered circulation and even if it did I would not issue another update which would make error impossible to evade. LG has only billions of dollars and tens of thousands of employees and they do not notice such a major problem even after they have been informed by the users.
When I open my browser again after doing something else it used to open to the page I was on before.
Since the last few updates when I open the browser app it opens the session but it opens on pages before it as if the back button has been pressed a couple of times.
This makes watching movies on sites that don't have a TV app hard as when I want to resume the page it lands on 2-3 pages before the one I left it at.
This is one of the many things that broke since the last few updates.
I am using LG LED Smart TV since 5 years, before the web browser is opening and I can play youtube, but since one year youtube is not opening. When I click www.youtube.com, it says update your browser but I cannot do. Please help me what is the problem and how to solve and open youtube in the browser.
My TV model/type no. 42LB5820-TB
Software version is: 04.04.22
SDK version: 03.05
Browser Version : V6.00.00.e49900.4990, Serial number: 502CGFT00283