Quantcast
Jump to content

Follow along to stay updated on LG's latest launches!
  • 2

Player problem

Luis Araos

Asked by Luis Araos,

 Share

Question

Luis Araos Newbie

Luis Araos

Posted
Posted

I used to cast from ace stream directly to my UJ6300 and I had no problems until a few days ago when the TV got an update for WebOS 3.7 I think. Now whenever I try to cast to the TV it just shows a black screen on the "Web App Viewer" app, I was wondering if maybe I could set a different player as default player when streaming from my phone instead of the Web App Viewer, as when I play from other sources it starts the "Photo&Video" player. 

Otherwise I think I would have to downgrade the OS to the previous stable version. 

Anyone else having this problem? 

11 answers to this question

Recommended Posts

  • 0
dave2336 Newbie

dave2336

Posted
Posted
2 hours ago, Luis Araos said:

I used to cast from ace stream directly to my UJ6300 and I had no ..  

Anyone else having this problem? 

Finally someone else with the same issue! Im sorry to hear obviously but its Almost impossible to google being too convoluted with 'mirracast' and 'screen mirroring' :@

Fyi. Im using  LG UK6400PLF. Exact same issue. I use acestream(acemedia) on android and select my tv as the device to play the video on. Now after the initial webOS app loading-circle its just an unresponsive black screen on the tv. Its seems like the player hasn't kicked in atall because theres no buttons or 0.00 timer or anything.

 Always worked brilliantly until 1/2 weeks ago,  would play the video much better than using screen mirroring (its the only way i can use the hdr setting and motion smooth ).  

I have not had time to contact customer support directly yet will try tomorrow. 

To OP: I managed to get an okayish stream through 'screen-mirroring'  and using vlc player as the player. Vlc will cast the image to your tv WITHOUT duplicating the image on the phone as well. Nowhere near as good but its smoothest and most stable i could get it. Video player or gallery seem to slow the phone down too much. 

 

Please update if you resolve i will do the same. Tried all the std resets etc nothing happening.

Anyway to roll back software?

 

Thanks

 

 

  • 0
Jorge Monteiro Newbie

Jorge Monteiro

Posted
Posted

Same exact problem with me. Everything working fine until some point and then it stopped working.

First got the mentioned black screen showing nothing but  the player buttons and the 0.00 timer. Now everytime I try to cast from Ace Stream, it fails, and I can just briefly see on the tv a menu (which quickly disappears) asking if I accept or not the connection request. I can't neither accept or deny because the menu disappears, almost like the tv is blocking the connection.

Any thoughts on how solve it?

  • 0
Paul Elnino Newbie

Paul Elnino

Posted
Posted

So, it seems like the WebOS update messes up the Ace Stream casting. 

If your android phone is Samsung (mine is S9+), you can use the built-in Smart View's  Screen Mirror function to connect to the tv and then play the Ace Stream content on the phone. The good thing about it is you can still use other apps on your phone and they won't show up on your tv, just the Ace Stream content.  I am not sure non-Samsung Android phones can do the same though.

Hopefully, another WebOS update will fix the problem.

  • 0
Al C. Newbie

Al C.

Posted
Posted

I've just ordered a Chromecast, hope that will solve the issue. will report back. hardly ideal and £30 to solve a problem that wasn't there but hey. can't let them beat ya

  • 0
Luis Araos Newbie

Luis Araos

Posted
  • Author
Posted

Just to notate but I was unable to get my chromecast to work with ace stream either. Already tried with previous releases of the app to stream directly to the TV, it just won't work, at least on my Xiaomi mi a1. 

Hopefully with a future firmware on the TV will work properly again. 

  • 0
zzzpt zzzpt Newbie

zzzpt zzzpt

Posted
Posted

LG 55E5, same problem.

The pairing works, I managed to control de volume in the phone, but the screen is black, and I don't see the time-skiping bar.

I've downgraded the AcePlayer app, with no avail. More upgraded the LG Firmware and nothing...

Is there any change we could use an external app? To play the video stream that is played in the phone app?

  • 0
dave2336 Newbie

dave2336

Posted
Posted

The new webos version was released for me this morning. I have updated to 04.10.31 from 04.10.04 but the acestream cast functionality is still broke!

Argh was convinced the newest update would resolve this being so soon :/.

Has anyone had any luck with reverting to an earlier version? I almost got there but security restrictions on my works laptop mean i can't use this conputer to "host" the update (downgrade) files. 

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
 Share
Go to question listing

  • Popular Now

  • Similar Topics

    • ZealousFlamingo
      Subtitles in media player not being correctly displayed
      By ZealousFlamingo
      So basically I just got a new LG OLED TV (55 inch C5) and my Dad's C4 was seemingly able to display internal or embedded subtitles in TV shows through the built-in media player from external USB storage just fine with some tinkering in the menus.
      But with mine, the subtitles are displaying all of the raw text in the subtitle files in the player, not using the arguments properly at all.
      Pictures included for reference
       
      Is there any way to fix this other than literally doing subtitles for every episode externally, in a seperate file?
      These subtitles work fine when I play from the exact same storage device on my phone through VLC, and again on my Dad's LG TV


    • matrex_a1990
      LG TV media player
      By matrex_a1990
      Hi Everyone, 
      i purchase qned706a i found a great tv and picture quality its awesome i know its not like oled but for me its more than enough, but i have one issue with it.
      i got LG based on my previews experience with my brother tv its a nanocell lg from 2017, it's media player able to run all movie without any issue, i was shocked that my 2025 tv won't able to run DTS audio, i mange to add another audio track to my move as EAC3 its working perfect, but what's drive me crazy is that some video file MKV don't work at all  showing me "this file cannot be recognised. and its working on the 2017 model without issue ! why is that DTS have some license issue ok but i don't call a video file have license too the video track shows HEVC (H265 Main 10 @L5.1), i try same video on samsung tv and it work on it i don't know why lg don't support it !
      finally i try check other media player app and it seem lg don't support such app, and i read about Kodi app and i try it on dev mode but i didn't like it and the experience wasn't perfect i have some greenish pixel, but it was able to run the video and even run file with DTS audio, which take me to my final question.
      if Kodi manage to run the video and audio fine, why LG media player didn't, and if its about license why they not allowed 3rd party app like VLC to publish their software !!
      i hope LG focus on user experience and not nonsense AI that no one will use.
    • Jack1151
      STV Player
      By Jack1151
      App loading but when I select a program no picture or distorted pic. Any suggestions to fix
    • Venkata
      Problem: Auto switch to HDMI input in LG TVs
      By Venkata
      Hello Team,
      My newly purchased 75-Inch Class QNED 4K LED QNED85T series TV with webOS 24 has a setup box and soundbar connected via HDMI. It automatically returns to HDMI input when I move between home and any app (like YouTube, Prime, etc.). It appears to automatically detect and switch to the HDMI input always. The soundbar attached to the HDMI was disconnected if I turned off Simplink (HDMI-CEC). There doesn't seem to be a way to disable auto sensing option. It appears that LG TVs lack a function or problem. 
      I have a Hisense TV with the same setup, and it functions perfectly. I have no trouble switching between apps and controlling devices connected via HDMI.
    • PVD
      Date problem after 03.51.15 update
      By PVD
      After recent software update of LG OS software update 03.51.15, there is constant problem with Date.  Date is not setting properly and getting defaulted, due to which browser and most of the apps are not working.. Have tried to reset to original settings and remove automatic date setting option then tried setting manually.. but every day its resetting to old date.

WEBOS FORUMS

MORE SECTIONS

FOLLOW US ON

×
×
  • Create New...