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Carolyn Steinberg

Pop up messages on TV:wired LAN disconnected, then Network connected

Question

For the past few months I am getting intermittent pop up messages on my TV.

1st one says Wired LAN disconnected, then another message pops up and says Network connected. I have been calling my cable carrier Spectrum and Techs have been here and can't find problem. Also I went to check my wifi on my TV and my user name and connections aren't showing up all of a sudden. This TV was just purchased May 2017. What is going on and how to resolve!!

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The TV is 49sj810v .Following the firmware upgrade, the pop up messages are still annoying (no change).  In brief, it displays lan disconnected - connected, unknown device disconnected. Aslo my WIFI stopped working, as well the magic remote control (i have two remotes and none could be registered. Every time that i try to register, it displays Bluetooth has to be initialised. Currently am using a standard Remote control from my older 3dLG television.

Question: Does the bluetooth and wifi modules in this TV related?

It seems that this is the last LG item item that i have purchased. Currently all my TVs and mobiles are LG.

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