4.0 update for 2016-17 Smart TV

[blshambles]

When will the 4.0 update be available for my 2016-17 LG Smart TV?  I just got Alexa and can't use it for the TV unless it has the 4.0 version.  Model #70UH6350-UB.

[Brian Ziemek]

On 7/8/2018 at 12:58 PM, blshambles said:

When will the 4.0 update be available for my 2016-17 LG Smart TV?  I just got Alexa and can't use it for the TV unless it has the 4.0 version.  Model #70UH6350-UB.

I recently asked LG support to look into this for me, and though I don't have my hopes up for full 4.x on the 2016 and 2017 sets (be it a matter of performance, developer time, or lack of customer complaints), it would *really* be nice to at least get a teaser or two (like Assistant and Alexa support) backported to 3.3 and 3.5.

LG could certainly earn some valuable loyalty points by falling in with the cool kids- the ones who roll out major system updates for years ;)

[J Cerna]

On 11/24/2018 at 8:50 PM, Brian Ziemek said:

I recently asked LG support to look into this for me, and though I don't have my hopes up for full 4.x on the 2016 and 2017 sets (be it a matter of performance, developer time, or lack of customer complaints), it would *really* be nice to at least get a teaser or two (like Assistant and Alexa support) backported to 3.3 and 3.5.

LG could certainly earn some valuable loyalty points by falling in with the cool kids- the ones who roll out major system updates for years ;)

I can’t believe there aren’t more people requesting an update to fix this integration issue with Alexa devices.

[randysehn]

Ya don't hold your breath. There will be no updates and very few good apps from WebOS. Never has been. Get a tv that has Android or get an android box and forget about WebOS. That is just for running your LG tv. Kind of like trying to install a Google app on an IPad. 

[Brian Ziemek]

On 12/2/2018 at 12:52 PM, randysehn said:

very few good apps from WebOS. Never has been. 

 

Good point- app developers don't like to waste their time on disposable platforms.

Still waiting on the follow-up I was promised by LG customer support... 🙄

[Matthieu Michaud]

yeah it sucks  and my tv released   on november 2nd 2017 ...  and    they rereleased the same model    one month later in the 2018 series with  bluetooth  magic remote  smart thinq and google assistant   build in  the exact same model   one month apart i got so pissed  and basicaly  i had bought an android tv by sony  but best buy coudnt find it  to deliver so they sent me a lg instead  .... and  i didn y had a choice    as it was holiday  time  and didnt want to spend another month witjout tv  but that said  it is so stupid that tv has miracast  which  i can cast from youtube   on my phone    but i cannot cast my screen     as we need to use  lg stupid app that only let you cast  songs photos and videos  not    your screen .... and   even i can cast to youtube i cannot do it trought the assistant    that aint supported .... wrost than that the tv has the smartthinq app  installed to control any smartthinq devices  but we cannot control   the tv    with smartthinq  on other devices   and seriously ....  i dont care not having the assistant built in since i already have alexa and google homes in every rooms   so it woudnt be hard to add  google home.and alexa smart speakers to control the tv ....  it is supposed to be smart after all    and has miracast, wifi , dlna and can connect to any  network attached storage wirelessly  so  technically   i would be able  to use a google home on it   i can even  control a old roku 1  with the google home for god sake and i was able to    turn on  my old 2012 sony     which was  kinda the first smart tvs having a web browser netflix youtube and maybe 5 other useless apps   but no appstore  but stil i could power on   with google assistant  or alexa i dont remember which the as the tv died last  fall so in my opiniom they just dont care to support anything not from this year  which is bad business   and when they announced webos 4  they said their current tvs  with web3.5 and up  would get webos 4 but  that was not the case at the end    and aside from spotify , newsy, youtube  prime and netflix  the apps  are useless in  america  they cannot even put apps for stuff we have here     and i ll never buy  again  and my tv was praised by gamers so   they probably  been asked many times  and thry say they release updates and features   going on  what people ask ... that tv got one systeme update    in  1 year and it was this fall  supposed to correct internet that keep disconnecting or not beinf able   connenct to servers to accept being bombarded with target ads   ...   ... and seriously theit update made the tv way slower and  the internet keep disconnecting non stop    by ethernet as welll as wifi   they said i needed a 15 megabit connection to stream  ....  and i have a 200 megabit.connection here ...   if only we could hack em and install custom. firmwares    but nop we cant 

 

[susmit koirala]

I have got the same issue and it is so damn frustrating that the 2017 models of LG smart TV doesn't still have the google assistant app on them. Hope that LG do something about it soon.

[Travis299]

My LG OLED 65 TV was updated this am to version 05.80.15 and seems to be working OK.  Anyone having problems with this version?  I have Google Home and if I ask Google to play Youtube on TV it works.  I thought that folks were having some problems with this but maybe not.  FWIW

[Matthieu Michaud]

thats because youtube is a google app and you must register your tv with it in your account  but try doing other things   with the google assistant it wont work now as for the update 05.80.15 is to solve an audio issue on  oled   tvs 

[Bujar Deari]

We want answers LG team. I am thinking to sell my B7 oled because it doesnt have support for google home assistant. 

[PeterV]

On 12/27/2018 at 2:13 PM, Bujar Deari said:

We want answers LG team...

You will not find them here, this is just a 'user to user support forum' (see top of the web page).

[Ampong Boadu]

On 12/2/2018 at 4:04 PM, J Cerna said:

I can’t believe there aren’t more people requesting an update to fix this integration issue with Alexa devices.

I wish I can upgrade my 49UH850 to webos 4+, but all hopes seemed lost since LG is not answering question on how to upgrade older models to newer webos OS

[haronrichards]

It is really a pain. Always hanging up on while playing youtube videos and the only way to reset memory usage is to turn of and on the TV. Disney app is not available too. Even casting is not supported.

[Alain A.]

Would be nice to be able to get HBO MAX or at least cast from my phone to my 2017 UJ series. I bought a new 65” model that has everything and put my old 49er in my room. I don’t know how long the expected lifespan of each model is but LG should continue supporting models for longer than two-three years it seems.