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Network connection
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By mesplint
I have a LG 65QNED92AUA tv that has issues with the Bluetooth connection dropping off when connected to my earbuds. I believe the issue to be software related. LG has sent 2 technicians out to repair and the first technician changed the main board and Bluetooth transmitter which did not resolve the issue.
There are similar issues with Bluetooth Connection from others.
Since hardware replacement didn’t help and this is a known software-pattern issue, I would like push LG to specifically address it at the firmware/webOS level. I am unable to escalate to their software team and check if there’s a known patch or beta firmware for the QNED92 line.
For some reason this line of questioning is not available with in LG customer service.
Please help!
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By rems1989
Hi everyone,
I’m running into a very inconsistent issue when streaming my Windows 11 PC with apollo (fork of Sunshine) to my LG C4 TV using Moonlight (webOS).
The setup worked perfectly for about 6 months at 2K / 90 FPS with high bitrate.
Around 2–3 weeks ago, the issue started without any clear change on the PC side (possibly after a webOS update).
Symptoms:
• Moonlight on the TV shows “connection unstable” with a black screen
• Behavior is inconsistent and unpredictable :
Sometimes nothing works at all with black screen Sometimes 2K / high bitrate work or not yesterday 2K didn't work but lowest resolution (1280x..) worked • Streaming to my phone works fine, so the host PC and network seem OK
What I’ve tried:
• Clean reinstall of Moonlight on the TV and Apollo/Sunshine on the PC
• H.264 only (no HEVC, no AV1, HDR off for testing)
• All bitrate / FPS / resolution combinations
• Ethernet and Wi-Fi
• Different Windows display modes
• Virtual display disabled
Setup:
• Host PC: Windows 11, NVIDIA GPU (RTX 3070)
• Apollo installed on PC
• LG C4 TV, webOS 10.2.2, sideloaded Moonlight client (1.6.36)
• PC and TV tested on both Ethernet and Wi-Fi (2 gbps internet speed on my computer)
• Streaming to other clients (android phone) seems to work reliably
Feel free to ask me any information needed
Thanks for your help
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By John Bizeray
I recently updated the firmware on my LG43UH610V. Now I constantly get "Wired Lan cable disconnected" / "Wired network is connected" messages even while watching a video file from my NAS. The TV is connected and using the network while getting these messages. It has always been on a fixed IP address on the LAN.
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By ACTX111
Title says it all. Install a new 50 inch LG tv. For every app and App Store it displays that message. I have a great network and the TV is approx 30 feet from the wifi router. It will play TV (not sure if that is coming over the air) and the phone app sees and can control the TV but not one app will work?
Any ideas or just return it?
Thanks
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By Zipperhead
The LG WebOS Plex App will not start without internet access even though the App is used to access local Media from a Plex Sever on the local network. Samsung, Roku, AppleTV Plex Apps ALL work on the local network playing local Media even if internet access is not available. This is a dealbreaker. I will NOT purchase anymore LG TV’s unless this issue is corrected. The app simply states that “Internet is Not Accessible” and will not continue to load. I don’t care if the internet is not available. My local network IS available and is all that is needed.
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Question
Jason
The network is unstable? Check network connection (-324) any ideas
1 answer to this question
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