We just purchased a new LG WebOS TV OLED 65" and running the setup through the app or the TV remote says it can't load the user agreement. This is blocking us from getting to streaming apps like Nexflix or any smart functions like Voice assistant.
TV worked fine for a few days but voice assistant stopped working and after much effort LG tech said to Reset to Initial Settings. Now we have mentioned no smart functions. TV is on ethernet and its browser functions on web fine. Tried running off neighbor's wifi with same results.
Tried switching to different country, unplugging/hold power button for 20 seconds/wait one minute, resetting TV multiple times, setting up remote again, ...
Error message: Unable to Load User Agreements A server error has occurred while downloading the User Agreements. You must download and agree to the terms of the User Agreements to use this feature or application. Do you want to try to download them again… Unable to Load User Agreements Sorry, but the User Agreements can't be downloaded at this time…Please check your internet connection and try again later. No change when trying over five days.
Now there is no local company available to service TV. Maybe it's time to send it back and give LG TV a one star rating. I am willing to change motherboards but doubt if LG would go along with that.
Anyone have any ideas.
By Alley Cat
I am currently using this TV only to view internet content. I am using the built-in wifi and ethernet connections. But the TV starts up into maximally loud static every time and I haven't found a way around this. Just about anything else would be better. It could autodetect and mute the static. Or it could start into the Apps screen. Or it could start into my preferred app. Or it could just start into a blank screen. Whatever. Just not loud, loud static.
I read someone was able to set parental controls to get rid of the cable channels so it didn't start into static but that didn't work for me -- I deleted and locked all static channels but it still starts up into one of them.
I guess more people have had success giving it an HDMI input and setting that as default -- I can't find the menu item to do that, maybe I need to actually connect an HDMI input? I don't have one readily available. It seems silly to spend money on an extra streaming box to mostly do things that are built into my $900 TV, because it was designed to blast static on my speakers every time it starts up.
So -- are there any other possibilities to solve this problem?
I am trying to watch NBA matches at my TV, and i have nba pass subsrciption. It appears that my country is not eligible and there is no nba app at the lg store.
When i login to my account through the webos broswer , when i try to watch a game, i get the message "download the app", and the link takes me to other apple store.
I tried to watch through airplay (either from my macbook or my iphone), but when i connect to airplay, the screen gets black. I guess that is something with nba sharing rights etc, because with other apps it works fine.
has anybody find any solution to this?
By Orson Cart
Some time ago after an update to my TV, whenever I switch it on it has an annoying strip across the bottom of the screen, The strip features buttons for various terrestrial channels and also for streaming services like Netflix and Amazon Prime.
Since I have no use for this strip whatsoever, the first thing that I do is to close it down. I have to wait about 5 seconds though. During that time the tv won't respond to any input other than the volume control.
After the 5 seconds is up I am able to close it down and then for example, change the channel I want. At that point all's good until next time I switch on the tv when I have to go through the same rigmarole.
Can anyone here please tell me that it's possible to disable this thing? I've looked but can find no means of disabling it.
Hi You! Bought a new LG TV... but before I remove the old LG TV... how can I copy/export the Photos/videos (using the inbuilt camera) on an old LG TV webos to computer/mobile/mac/pc? Please...... Please ......