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ALL LG HD TVs can become Instantly UNusable with "Magic Remote"
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By Jim11787
New OLED C3. New setup and I can’t change channels using tv magic remote- I have to use set top box remote. Verified setup with LG tech today and it is correct. Upon him checking for solutions he said there is a software bug that is not allowing the magic remote to change channels. Stated a fix is in works but doesn’t know when it will be available. Asked for a supervisor and was told one would call back in a few hours but they didn’t. I can return the tv now but was wondering if others are having this issue and for how long. I don’t want to get stuck with a tv with multiple remotes.
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By Colin Herdman
Can you tell me if this TV can be used with an lg magic remote and if so what model and how do you set it up
Thanks
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By SMKoch
I've had an LG OLED65C9PUA for years and have never had this problem until very recently.
Now every time I try to use the voice command to enter a search sequence, the "SPEAK NOW" activates and shuts off within half a second. It doesn't matter how I activate the voice command function or what app I'm using that has the function built in. Such as YouTube or even the Web Browser or whether I activate the voice search with the onscreen microphone icon or the microphone key on the remote. All voice command attempts shut down within half a second. There isn't even time enough for anything said to be recognized or even "not recognized".
Fresh batteries have no effect on the problem. Turning the TV off and back on has no effect on the problem. Removing and replacing the batteries has no effect on the problem. Reregistering the remote to the TV via the extended holding of the GUIDE button has no effect.
How do I restore the voice command function for the remote?
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By 65Nano816
Hello I got Xiaomi mi box for android TV use and I want to connect it to magic remote into the list, mibox also, but impossible to command the mibox with magic remote.
Can you have a solution to connect it correctly ?
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By harshith reddy Arava
Help me out people! I want to know what is the compactible magic remote for LG UR7500? I looked everywhere, i cant seem to find an answer.
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Question
Superholed by LG
Hocus Pocus, with one wave of the "Magic Remote" LG Superholed me just one week before the Superbowl. My LG TV would not work due to the "Magic Remote" failing to register. I did a 'hard reset' at the tech's request which was to press home and back for 5 seconds, followed by the OK button 5 or 10 times. Unplug and unbattery everything, fresh batts, nothing worked. There is NO workaround for this issue, and after resetting to factory presets and all updates, I am now stuck with a TV that does not work. In a chat with tech support at LG, I was informed that ALL LG tvs now depend on pairing with the remote to work. He stated this includes the coming Signature W Series OLED77W7P, OLED65G6P , OLED65E6P , OLED55E6P C6 OLED OLED65C6P , OLED55C6P OLED65C6P , OLED55C6P B6 OLED OLED65B6P , OLED55B6P OLED65B6P , OLED55B6P. Failure can be caused by Bluetooth failing within the TV, the remote failing to work, or possibly a software update issue. For instance. In any case, your TV could become worthless ANY time due to the "magic remote" working. Good luck finding a used one as authorized LG retailers have already stopped selling replacement remotes for a TV manufactured less than 2 years ago.
My question: How have other consumers been able to recover their losses from LG?
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