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Voice command keeps asking for postcode


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I have a 49UF850V and am in the UK. It has been updated to the latest firmware. If I try to use the voice command feature to change channel e.g. Go to bbc1 HD, it says that I need to provide a postcode to use the feature. If I click on ok there is no field to enter a postcode. I cannot see anywhere in the settings to enter one either. I already provided my postcode when scanning for channels during the initial TV setup. Voice command works OK for apps such as YouTube. Any ideas?

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