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emich

Cannot stream Amazon UHD on the LG EF9500

Question

Has anyone else faced the same problem? Netflix UHD streams fine but with Amazon, it shows HD1080p at most. Also when I try to stream "Transformers: Age of Extinction", the sound is garbled. Amazon tech support is clueless on the issue, told me to contact the manufacturer.   

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I tried to play Transformers: Age of Extinction but it only shows in 1080p on my LG UB8500.  How do you find 4K in Amazon?  It's easy on Netflix but not so on Amazon.

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For whatever reason, "Transformers: Age of Extinction" doesn't show up as UHD for me but I found the show "Transparent" on UHD.  It plays fine on my TV.  No sound issue and the picture is very good.

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