TV worked fine for a few days but voice assistant stopped working and after much effort LG tech said to Reset to Initial Settings. Now we have mentioned no smart functions. TV is on ethernet and its browser functions on web fine. Tried running off neighbor's wifi with same results.
Tried switching to different country, unplugging/hold power button for 20 seconds/wait one minute, resetting TV multiple times, setting up remote again, ...
Error message: Unable to Load User Agreements A server error has occurred while downloading the User Agreements. You must download and agree to the terms of the User Agreements to use this feature or application. Do you want to try to download them again… Unable to Load User Agreements Sorry, but the User Agreements can't be downloaded at this time…Please check your internet connection and try again later. No change when trying over five days.
Now there is no local company available to service TV. Maybe it's time to send it back and give LG TV a one star rating. I am willing to change motherboards but doubt if LG would go along with that.
Anyone have any ideas.
By Nick Payne
I can stream ABC content using either the iView app on our LG G1 65" OLED, or via the iView Android TV app that is installed on a Chromecast with Google TV that is plugged into one of the G1 HDMI ports. If I stream content using the app on the TV, every few minutes there's a momentary (fraction of a second) interruption to both sound and video. If I stream the same content using the app on the Chromecast, I get no such interruptions. Both TV and Chromecast are using wired Ethernet connections to the same switch, so I can't see that these interruptions are due to a network problem, or I'd see them on both devices. It would seem to be a problem with the app provided on the TV. Other streaming services that we access via apps on the TV (Netflix, Stan, Amazon Prime, etc) do not show the same problem.
Sling TV is my default app on my LG TV. Everything was working fine until today. Now when I hit the HOME button on the remote, the TV correctly returns to the HOME page, but then immediately re-launches Sling TV before I have an opportunity to select a different app (for example, Netflix). This cycle repeats itself every time I enter HOME while in the Sling TV app. The only way I can return to HOME without Sling TV automatically relaunching is to manually select a different input (e.g., HDMI one or LIVE Team), and then enter HOME and it will correctly stay in HOME until another app is selected. I've tried resetting the TV and I've tried deleting/adding Sling TV. I have the latest WebOS update. This may have started after downloading a recent Sling TV app? Not sure. Any suggestions appreciated.
By Ron Shaver
I have the SLING streaming service on all 3 of my LG OLED TVs. I've updated the SLING app on 2 of them and now have a problem. Both TVs default to the SLING app when I turn them on. I am able to watch streaming content but can't exit the SLING app. This only started happening after I updated the app. For this reason I did not update the SLING app on my 3rd TV. Has anyone else had this problem? Is there a fix?
TV is the 2017 uj6500 series,
for the last 4 - 6 weeks the FIlmrise channels do not properly load. They install, you can select them,
you get the channel splash screen, then the screen goes black and stays that way until you exit out.
Uninstalling/reinstalling doesn't help.
Any info appreciated