By João Inácio
After a software update earlier this year (2022), the LG OLED55C1 TV web browser no longer correctly measures my internet speed. Before average normally. However, I believe the TV uses my Internet speed to the full because I can watch 4KHDR Streaming without any problem (Netflix, Prime Video). It's just the measurement in the web browser that shows grossly wrong results - My Internet contracted is 500Mbps and my TV's web browser measures 25Mbps (speedtest.net). The browser only measures the download speed wrong, the upload speed it measures right, as well as latency and ping.
Several times I tried to report this problem to the local LG (Brazil), but they do not recognize the software error and only respond with irrelevant and useless information. There are several reports of this problem posted on the Internet, and even then, LG ignores the problem.
Does anyone know how to contact the software development team at LG? I think they stay in Korea.
LG 43UQ7590 used as photo display. Put it into Hotel Mode and set IR Operation to Block All. This is to prevent the photo display from responding when I turn my main LG TV in the same room on and off. All OK. Then wanted to turn off Hotel Mode so entered the 1-1-0-5 sequence again. But did something wrong as now the Quick Access settings menu comes up. I can't exit that menu since the remote is blocked. Tried unplugging TV for a day - still the Quick Access menu comes up. Tried inserting a USB drive with updated firmware for the TV but can't select the Yes/No options to continue the update. Is my only hope getting a service remote? Thanks much.
My Lg TV which has the smart functions and magic remote is playing up.
I often use web browser or you tube or similar apps to watch videos etc.
Recently however, it keeps crashing and displays a message to the effect that the memory in the app is low or it need to close to free up more memory?
My TV is less then 2 years old and is doing this. I love the telly and the smart features especially the web browser function, however this recent issue is making me think about the longevity of such LG smart TVs and whether I should've spent a few hundred more and got another telly.
Please can someone advise what I can do to fix this as it takes away the whole point of smart TV.